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Herb Chambers Kia of Burlington - Service Center

Burlington, MA

4.5
359 Reviews

359 Reviews of Herb Chambers Kia of Burlington - Service Center

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July 13, 2021

The service department here is top notch ! Brought my car in for service today. Less than a hour i was on my way! They also washed and vacuumed my car! My issue today was easy fix, i only take my car here fo More

by kellycassano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Herb Chambers Kia of Burlington responded

Kelly, This feedback means more to our team than you know! Thank you for taking the time to come see us! - Herb Chambers Kia of Burlington

July 11, 2021

Prompt, courteous and efficient service. Two customet waiting areas (one quite spacious with lots of natural light) for those conscious of social distancing. Complimentary fresh-brewed coffee, too. More

by Rich.nusbaum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Herb Chambers Kia of Burlington responded

Rich, we are so happy to hear that you had a wonderful time at Herb Chambers Kia of Burlington! It's our pleasure to provide great service for you.

July 03, 2021

I've been a customer at Herb Chambers Kia of Burlington for about ten years with no reason to shop elsewhere for my family's vehicles. The fact that they retain employees both in Sales and Service speaks v More

by 3kiafan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Herb Chambers Kia of Burlington responded

Thank you so much for these wonderful comments about our team! We're truly grateful to have you as a part of the Herb Chambers Kia of Burlington family and appreciate all of your support over the past ten years. Thanks again for the kind words and we'll see you at your next visit!

June 29, 2021

Herb Chambers was excellent. They diagnosed the problem right away, fixed it quickly, explained what was needed and the cost, and even washed and vacuumed the truck. Thanks Jennifer! More

by Djddre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Herb Chambers Kia of Burlington responded

We are so happy our Herb Chambers Kia of Burlington team earned your five stars. Thanks so much!

June 29, 2021

Friendly, competent staff. I scheduled 30k maintenance for my Kia Soul. They got the work done in two hours, while I waited. Got a trailer hitch installed for my bike, too. They’ve earned my repeat busine More

by Critt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Herb Chambers Kia of Burlington responded

This feedback is so important to our team and we appreciate you taking the time to let us know about your experience! Thank you for being a Herb Chambers Kia of Burlington customer! We'll see you and your Soul next time!

June 24, 2021

Herb Chambers KIA is well run, organized and very knowledgeable about what our auto needs are.... Upon review of two other dealers, they have been consistent with good service. More

by george.kauss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2021 -

Herb Chambers Kia of Burlington responded

George, we are so incredibly proud that our team at Herb Chambers Kia of Burlington could provide such great service! Thank you!

June 21, 2021

Brought my Telluride in for 15,000 mile service. Staff was friendly and job was done in less time than they told me. More

by Elizabeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Herb Chambers Kia of Burlington responded

It was our pleasure to service your Telluride! Thanks for your review and for being a Herb Chambers Kia of Burlington customer.

June 19, 2021

Great place. Jennifer is very professional and helpful. I recommend this dealer to anyone looking for great customer service. I will keep going there for service or new car. Thank you! More

by Tcemus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Herb Chambers Kia of Burlington responded

We are very happy Jennifer and our team provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care from all of us at Herb Chambers Kia of Burlington!

June 17, 2021

Excellent service. Needed a tire replacement and got a car wash and inside vacuum as a courtesy. The. service dept is always friendly and appointments are on time. It’s a pleasure to go to the Burlington More

by sblake71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2021 -

Herb Chambers Kia of Burlington responded

It was our pleasure to take care of you! Thanks for being a Herb Chambers Kia of Burlington customer!

June 07, 2021

I brought my car today for the recall notice that I had I brought my car today for the recall notice that I had received. The service staff were very professional and took care of my car right on time. Hig More

by kameliaM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Herb Chambers Kia of Burlington responded

We're so happy our service team made this a great experience, Kamelia! Thank you for taking the time to leave us your feedback! We look forward to seeing you at your next appointment! - Herb Chambers Kia of Burlington

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