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Herb Chambers Kia of Burlington - Service Center

Burlington, MA

4.5
359 Reviews

359 Reviews of Herb Chambers Kia of Burlington - Service Center

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August 25, 2021

My experience last Saturday at Herb Chambers Kia was great a lady named Jennifer help me at the service desk she was very courteous and patient with me she got my car in as soon as possible for my oil c More

by Livbig7 Johnny's cozmic ship show
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Herb Chambers Kia of Burlington responded

We're so glad the team could help! Thank you for leaving the Herb Chambers Kia of Burlington team your wonderful feedback and five-star review! We hope to see you again soon!

August 19, 2021

It’s always a pleasure to have my car serviced by the Kia Burlington. From the time you walk in the door, and when you leave they are so friendly Thank you Diago for the great service More

by Swaney25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

Herb Chambers Kia of Burlington responded

Thank you for these wonderful comments about Diago and the rest of our team here at Herb Chambers Kia of Burlington! We appreciate your support and look forward to your next visit with us!

August 04, 2021

Fast courteous service I had an appointment and was taken after a few minutes. Car need recall repair. More

by Bg911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Herb Chambers Kia of Burlington responded

We're glad we could help take care of that recall for you! Thanks so much for the five-star rating! - Herb Chambers Kia of Burlington

July 27, 2021

The Herb Chambers Kia repair center, specifically Cesar, was very helpful, transparent and honest with the process on getting my car fixed, which I appreciated. The issues with my car was not a dealership i More

by AR617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Herb Chambers Kia of Burlington responded

Thank you for taking the time to review your recent visit with us! We're so glad Cesar and the team had the opportunity to help you out. Take care and please don't hesitate to reach out if we can be of service to you again in the future! - Herb Chambers Kia of Burlington

July 27, 2021

They do a very good job. Jennifer is so nice and polite. I won’t bring my car anywhere else. Great service and great people More

by babygirl7227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Herb Chambers Kia of Burlington responded

Thank you for trusting Jennifer and our team at Herb Chambers Kia of Burlington for all of your automotive needs! We appreciate your review!

July 23, 2021

I will always take my cars to herbchambers Kia of Burlington. They treat me with the upmost respect and honesty sa my wife actually went in to the dealer for an oil change and Cesar told her she did More

by SandyBruno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

Herb Chambers Kia of Burlington responded

Thank you so much for the kind words! We're so glad the team continues to take great care of you & your family and are truly grateful to have you as a Herb Chambers Kia of Burlington customer. Take care and we'll see you at your next visit!

July 22, 2021

The staff is professional excellent courteous and wonderful. The accessibility and parking and outside physical space is atrocious not customer friendly nor Herb Chamber quality More

by csw6591
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurel
Jul 23, 2021 -

Herb Chambers Kia of Burlington responded

Thank you for your feedback. We will pass along your comments to management.

July 17, 2021

Everything was done professionally and very good. Thx very much. Car came back clean Was ready when promised. Will be back for any service that I need More

by louieteddi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Herb Chambers Kia of Burlington responded

Thank you for choosing Herb Chambers Kia of Burlington, we appreciate your positive feedback!

July 17, 2021

Kia of Burlington has such a terrific staff across all levels. From management and sales to service they are supportive and extremely helpful with their customers needs. It is always a pleasure to work wi More

by Maynardsuff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Senee O’Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Francis , Carlos Fonseca
Jul 19, 2021 -

Herb Chambers Kia of Burlington responded

We couldn’t ask for a better review of Herb Chambers Kia of Burlington, thanks so much!

July 13, 2021

Very clean, very friendly, always keep you updated what is going on with your car,when your car is done they wash it and vacuum it for you. Great Place!! More

by gchristie1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Herb Chambers Kia of Burlington responded

We're so glad you got the five-star care we strive to provide at each service! Thank you for being part of our Herb Chambers Kia of Burlington family! We'll see you at your next service visit!

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