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Herb Chambers Kia of Burlington - Service Center

Burlington, MA

4.4
385 Reviews

385 Reviews of Herb Chambers Kia of Burlington - Service Center

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January 06, 2022

The service was excellent I am happy with the service I got today. Thanks for everything Tom More

by Tlenci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Herb Chambers Kia of Burlington responded

We're happy to hear the Herb Chambers Kia of Burlington team gave you five-star care! Thank you for having confidence in us!

January 04, 2022

Great service. Top service from manager, Diego, and associate Michael. The only dealer I trust. More

by EP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Montealegre
Jan 05, 2022 -

Herb Chambers Kia of Burlington responded

Thank you for your confidence in the Herb Chambers Kia of Burlington team! We appreciate your support and look forward to seeing you next time!

December 23, 2021

Cesar was with another customer when I arrived. He saw me waiting and told me he would be right with me. I felt calm and assured. That he meant what he said. And he did. He was very courteous and polite. Eve More

by Mmaselbas
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Herb Chambers Kia of Burlington responded

Thank you for the glowing review about Cesar and your time here at Herb Chambers Kia of Burlington! We know your time is valuable, and we appreciate your patience. Happy Holidays from all of us!

December 21, 2021

Everyone is cordial upon entering the building. Calling out Hi and referring to you by your name. Explaining what is to be done to the vehicle; asking permission if something extra needs to be performed. More

by Dottie Mae
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic
Dec 21, 2021 -

Herb Chambers Kia of Burlington responded

Thank you for taking the time to leave your kind words and five-star rating, Dottie! We hope to see you again!

December 20, 2021

I like going to herb Chambers Kia because the staff is personal and friendly and they make you feel comfortable More

by Myl125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2021 -

Herb Chambers Kia of Burlington responded

We love hearing from our satisfied customers! See you next time at Herb Chambers Kia of Burlington!

December 10, 2021

They were fast and efficient. They took me right away. The people were were also very kind. So much better than Pride Kia in Lynn! More

by Syoung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Herb Chambers Kia of Burlington responded

We're so glad to hear it! Thank you for leaving the Herb Chambers Kia of Burlington team your kind words and five-star rating! See you next time!

December 01, 2021

Quick and friendly service. Everyone is wearing a mask with social distancing. Highly recommended place. More

by lkrask
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Herb Chambers Kia of Burlington responded

Thank you for reviewing your recent visit with the Herb Chambers Kia of Burlington team! We appreciate your kind words and hope to see you again next time!

November 15, 2021

Great experience this month with the service department and my service advisor, Caesar. Tough unexpected situation developed and he kept me completely informed and helped me out in understanding the situa More

by Soccer Coach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Herb Chambers Kia of Burlington responded

Thank you for trusting Caesar and the Herb Chambers Kia of Burlington team with your Sedona! We're truly grateful for all of your support over the years and look forward to many more!

November 13, 2021

I purchased a 2016 Kia a couple of years ago and not happy with maintaining service plan. More

by grammyof6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Herb Chambers Kia of Burlington responded

We're sorry to hear about that and would like more details to determine how we can assist in improving this experience. Please contact me at your earliest convenience. Thank you, Senee O'Connell - General Manager - soconnell@herbchambers.com

November 10, 2021

Had oil change and tires rotated… took almost 3 hours! Personal was helpful and friendly plus knowledgeable,,, I have enjoyed my car that I purchase,,, , More

by lucilleguaetta@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Herb Chambers Kia of Burlington responded

Thank you for the review and feedback. We appreciate your business and hope we have the opportunity to serve you again in the future! - The Herb Chambers Kia of Burlington Team

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