Herb Chambers Kia of Burlington - Service Center

Fast, courteous service, nice waiting area with tea and coffee, TV. They did what they said they were going to do coffee, TV. They did what they said they were going to do More

I have been coming to Herb Chambers Kia for my car maintenance, etc. since 2019 and I must say that I have never had a bad experience. I have walked in at times without having an appointment due to co maintenance, etc. since 2019 and I must say that I have never had a bad experience. I have walked in at times without having an appointment due to concern about an issue I may be having with my car and they have always accommodated me; even at times when they were extremely busy. Everyone is very nice but I am specifically referring to Cesar. I don’t know how he does it! I have sat there waiting for my car watching people come in to have their car serviced, the phone is ringing, Technicians are coming out to talk about a customer’s problem , customers are walking up to him to ask questions - and he handles it all very pleasantly, very respectfully. Thank you Cesar! More

The service was fast and very efficient. Could not ask for any better service than I got. Could not ask for any better service than I got. More

The car feels great. It rides so much better. They cleaned it and vacuumed. It feels like new. And the price was reasonable. Highly recommended. It rides so much better. They cleaned it and vacuumed. It feels like new. And the price was reasonable. Highly recommended. More

Great service. ..from initial phone call to set up appointment and services rendered by technicians. Would definitely recommend this dealership. Thanks ..from initial phone call to set up appointment and services rendered by technicians. Would definitely recommend this dealership. Thanks More

From my many years of buying and repairing cars here, I’ve got to say the overall experience is very good. During the pandemic there were rough spots in car repair service and employee customer relations I’ve got to say the overall experience is very good. During the pandemic there were rough spots in car repair service and employee customer relations, but it now seems to be back to normal. I have no complaints. More

No problems. Staff great. Car ready on time. Easy to make an appointment. Better than other brand dealer I use. Staff great. Car ready on time. Easy to make an appointment. Better than other brand dealer I use. More

I left my vehicle for service in the morning very friendly service department kept me informed and notified me of any other issues picked up vehicle clean looking and operating great! friendly service department kept me informed and notified me of any other issues picked up vehicle clean looking and operating great! More

Timely, nice service. People are friendly service department was knowledgeable and had my car ready and clean. People are friendly service department was knowledgeable and had my car ready and clean. More

My only beef with them is that it took a long time for my service (3 hrs instead of the quoted 90-120 mins) and they did the wrong oil change. Yet they are making up for their error by giving me a free synth service (3 hrs instead of the quoted 90-120 mins) and they did the wrong oil change. Yet they are making up for their error by giving me a free synthetic change when I come in for additional services next time. They are also good at arranging for free repairs based on my auto repair insurance that I bought from them 5 years ago. That insurance has never been a hassle. More