Back

Herb Chambers Kia of Burlington - Service Center

Burlington, MA

4.5
359 Reviews

359 Reviews of Herb Chambers Kia of Burlington - Service Center

Sort by
January 21, 2022

Easy scheduling; Arrived early & taken quickly; Excellent communication; Fair pricing for a dealer service department.. More

by MDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Johnson
Jan 21, 2022 -

Herb Chambers Kia of Burlington responded

Thank you for your review! We look forward to seeing you next time at Herb Chambers Kia of Burlington!

January 18, 2022

Had car serviced for oil and filter change. Made appt. went in and work completed in less than an hour. Car was checked for fluids and air pressure as well. Price was very reasonable actually cheaper than More

by usfarbuoabc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Herb Chambers Kia of Burlington responded

Thank you! We're happy we could make it worthwhile! - Herb Chambers Kia of Burlington

Jan 24, 2022 -

usfarbuoabc responded

You are welcome.

January 16, 2022

They did not check the computer screen that indicated -1400 miles stating service is required. I brought the car in for a certain issue but they should have checked the screen. Normally they vacuum the c More

by Thebowies
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Somebody else
Jan 31, 2022 -

Herb Chambers Kia of Burlington responded

We're disappointed to hear about this experience. We appreciate you bringing this to our team's attention and would like to help improve your opinion of us. Please contact me at your earliest convenience so we can discuss this in more detail and find a solution to these concerns. Thank you, Senee O'Connell - General Manager - soconnell@herbchambers.com

January 07, 2022

Can't say enough about this dealership & the employees. I usually deal with Cesar. He welcomes all with a smile and remembers your name ....very impressive! The service is great takes care of my car as if i More

by MYKIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Herb Chambers Kia of Burlington responded

Thank you for making the drive from Salem to come work with Cesar & the team here at Herb Chambers Kia of Burlington! We appreciate your support, as well your kind comments, and look forward to seeing you at your next visit!

January 06, 2022

The service was excellent I am happy with the service I got today. Thanks for everything Tom More

by Tlenci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Herb Chambers Kia of Burlington responded

We're happy to hear the Herb Chambers Kia of Burlington team gave you five-star care! Thank you for having confidence in us!

January 04, 2022

Great service. Top service from manager, Diego, and associate Michael. The only dealer I trust. More

by EP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Montealegre
Jan 05, 2022 -

Herb Chambers Kia of Burlington responded

Thank you for your confidence in the Herb Chambers Kia of Burlington team! We appreciate your support and look forward to seeing you next time!

December 23, 2021

Cesar was with another customer when I arrived. He saw me waiting and told me he would be right with me. I felt calm and assured. That he meant what he said. And he did. He was very courteous and polite. Eve More

by Mmaselbas
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Herb Chambers Kia of Burlington responded

Thank you for the glowing review about Cesar and your time here at Herb Chambers Kia of Burlington! We know your time is valuable, and we appreciate your patience. Happy Holidays from all of us!

December 21, 2021

Everyone is cordial upon entering the building. Calling out Hi and referring to you by your name. Explaining what is to be done to the vehicle; asking permission if something extra needs to be performed. More

by Dottie Mae
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic
Dec 21, 2021 -

Herb Chambers Kia of Burlington responded

Thank you for taking the time to leave your kind words and five-star rating, Dottie! We hope to see you again!

December 20, 2021

I like going to herb Chambers Kia because the staff is personal and friendly and they make you feel comfortable More

by Myl125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2021 -

Herb Chambers Kia of Burlington responded

We love hearing from our satisfied customers! See you next time at Herb Chambers Kia of Burlington!

December 10, 2021

They were fast and efficient. They took me right away. The people were were also very kind. So much better than Pride Kia in Lynn! More

by Syoung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Herb Chambers Kia of Burlington responded

We're so glad to hear it! Thank you for leaving the Herb Chambers Kia of Burlington team your kind words and five-star rating! See you next time!

...
20
...