Herb Chambers Kia of Burlington - Service Center

I came in for two recalls. A perfect experience - quick and efficient. They knew about the recalls and had all the parts. Thank you! A perfect experience - quick and efficient. They knew about the recalls and had all the parts. Thank you! More

My car was fixed and am happy it works well. It was making my life uncomfortable because it was cold with faulty thermostat. It was making my life uncomfortable because it was cold with faulty thermostat. More

Had a very bad experience a couple of month ago. Had a major issue with steering wheel. Took the dealership 2 weeks to "fix" the problem without providing a courtesy car. In 2 days I had exactly the Had a major issue with steering wheel. Took the dealership 2 weeks to "fix" the problem without providing a courtesy car. In 2 days I had exactly the same issue with a car. Took another 2 weeks to fix the problem without providing a courtesy car. Got other problems with engine definitely related to the fixing of the steering wheel. This dealership might be good to perform a simple tasks (oil change, tire rotation) but definitely not for more complex assignments. More

My trusted go to dealership for everything. Service is always great, fast and efficient! Michael Montealegre-Pineros was super helpful and explained everything. Service is always great, fast and efficient! Michael Montealegre-Pineros was super helpful and explained everything. More

Great fast inform service! Micheal let me know everything that was going on and when it should be ready. Micheal let me know everything that was going on and when it should be ready. More

Service is a 10, Cesar always takes care of me when I bring my jeep in he great and the team is also great thanks bring my jeep in he great and the team is also great thanks More

Well very busy Cesar was very helpful in getting my car fixed in only a few days. fixed in only a few days. More

I found myself in a heated argument over a Previous four wheel alignment. It ruined my entire day. wheel alignment. It ruined my entire day. More

Excellent work and great customer service no waiting period is too short easy to communicate period is too short easy to communicate More

Terrible mechanic service: They replaced my left strut, and just two months later, I found the three nuts on top were not even tightened. To make matters worse, when I needed emergency assistance, they re and just two months later, I found the three nuts on top were not even tightened. To make matters worse, when I needed emergency assistance, they refused to provide it. Instead, they simply told me to drop off the car and wait for my turn like it was just any other routine service. This is gross negligence and shows a complete disregard for safety and customer care. Their incompetence and indifference are absolutely disgraceful. More