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Herb Chambers Kia of Burlington - Service Center

Burlington, MA

4.4
385 Reviews

385 Reviews of Herb Chambers Kia of Burlington - Service Center

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June 17, 2022

Team was curteous,friendly and efficient. Took my car in on time. The whole area was clean. Waiting space was comfortable. More

by Papatat20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Herb Chambers Kia of Burlington responded

Thank you for the five-star review! We hope to see you back here at Herb Chambers Kia of Burlington for all of your future automotive needs.

June 15, 2022

Everyone is so nice and friendly. The service manager explains everything to you and I trust the Herb Chambers reputation More

by m.ceddia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Herb Chambers Kia of Burlington responded

Your kind review means so much to us! Thank you for being a loyal Herb Chambers Kia of Burlington customer!

June 13, 2022

Fast and quick 1st service call just oil change and check fluids also had low tire but found no issue just low air but why was just 1 tire (concerned) about that ? More

by HERLOUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Jun 13, 2022 -

Herb Chambers Kia of Burlington responded

Thank you for your kind feedback! If you have any further concerns, feel free to reach out to our team! -Herb Chambers Kia of Burlington

June 06, 2022

Experience is always pleasant, and the employees are polite. They make sure they explain what was performed at the time of service. More

by Sandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None of the above. Different employees assisted me.
Jun 06, 2022 -

Herb Chambers Kia of Burlington responded

Thank you for the five stars, Sandy! We appreciate the kind words and we hope to see you here at Herb Chambers Kia of Burlington for all of your future automotive needs.

June 05, 2022

Service Dept staff was Friendly, car went to service on time of my appointment, I was pleased with waiting room, served coffee and had a television. Over all excellent More

by Eugenec8090
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Herb Chambers Kia of Burlington responded

Thank you for the review, Eugene! We are happy to hear that your experience with us was a pleasant one and we hope to see you here at Herb Chambers Kia of Burlington for all of your future automotive needs.

May 26, 2022

My Niro was having some issues and Cesar was incredibly accommodating. Between getting my car in right away for inspection/fix, and the general customer service - I highly recommend this dealership. More

by MClaflin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Herb Chambers Kia of Burlington responded

Thank you for the positive review! We appreciate the kind words and are happy to hear that Cesar helped to facilitate such a positive experience. We hope to see you here at Herb Chambers Kia of Burlington for all of your future automotive needs!

May 25, 2022

Accommodating, Easy to access by phone, quick working, covered all bases, kept vehicle safe, and quick checkout. More

by JennyY17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
May 26, 2022 -

Herb Chambers Kia of Burlington responded

We're happy we could help, Jenny! Thank you for trusting Herb Chambers Kia of Burlington to take care of your vehicle!

May 18, 2022

Everyone is friendly, knowledgeable and effective! Today's visit was for service, and as usual, we were greeted and treated very nicely, and the car was finished quickly! Today's visit was for servi More

by Janne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Herb Chambers Kia of Burlington responded

It pleases us to read that you had a great visit to our service center and that our continued support has earned your loyal business! We thank you and your daughter for being part of the Herb Chambers Kia of Burlington family! We look forward to seeing you again!

May 07, 2022

They're very helpful and they are the best service I've ever receive thank you Herb Chambers. More

by clifford.singleton
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Herb Chambers Kia of Burlington responded

It's our privilege to serve you! Thanks for trusting the Herb Chambers Kia of Burlington team with your business. We look forward to seeing you next time!

May 03, 2022

Cesar was a pleasure to work with. I hope I don’t have any further recalls on my Kia. I was very impressed with the cleanliness of the ladies room and the items that were there for san More

by Mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Herb Chambers Kia of Burlington responded

Thank you for taking the time to share your experience working with Cesar and our team at Herb Chambers Kia of Burlington! We appreciate your support and feedback!

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