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Herb Chambers Kia of Burlington - Service Center

Burlington, MA

4.4
385 Reviews

385 Reviews of Herb Chambers Kia of Burlington - Service Center

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December 04, 2022

Wonderful and friendly service by all in Burlington MA. I would highly recommend this dealership. More

by Roro7@comcast.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael
Dec 06, 2022 -

Herb Chambers Kia of Burlington responded

We're so glad you had a great experience! Thank you for rating Herb Chambers Kia of Burlington five stars!

November 30, 2022

From the moment they answered my phone call to the moment they returned my keys after the service, they were true professionals. They spoke to me with a pleasant approach, fit me in on short notice, provided More

by Lenny.marie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2022 -

Herb Chambers Kia of Burlington responded

Thank you for the kind review! We appreciate you trusting Herb Chambers Kia of Burlington with your vehicle and are happy to hear Cesar & the team took great care of you throughout the process. Thanks for your support and please don't hesitate to reach out if we can be of service again in the future!

November 28, 2022

Ever since I bought my KIA at Herb Chambers,I haven’t encountered any challenges.They are quick to help and also make you understand how best they can help you.Micheal and Diego are really great people.v More

by prudenceray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

Herb Chambers Kia of Burlington responded

Thank you so much for the kind review! Michael, Diego & the rest of the team are truly grateful for your support and look forward to your next visit here at Herb Chambers Kia of Burlington!

November 10, 2022

Excellent service! Had an appointment, they took me on time and repair was done quickly and efficiently. They definitely met and exceeded my expectation. Very happy More

by Kathleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2022 -

Herb Chambers Kia of Burlington responded

Thank you for the kind review, Kathleen! We appreciate you trusting Herb Chambers Kia of Burlington with your vehicle's repair and are happy to hear that our team exceeded your expectations. Please don't hesitate to reach out if we can be of service again in the future!

November 10, 2022

I always get fast and friendly service every time I visit. I would definitely recommend More

by Nya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2022 -

Herb Chambers Kia of Burlington responded

We appreciate the recommendation and five-star rating, Nya! We look forward to seeing you again! Thank you! - Herb Chambers Kia of Burlington

November 06, 2022

My experience today with Caesar and the team at Herb Chambers Kia was very professional. More

by dave.montanaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Herb Chambers Kia of Burlington responded

We're happy to hear this, Dave! Thanks for visiting Herb Chambers Kia of Burlington. Caesar & the team hope to see you again next time!

November 04, 2022

purchased my 2020 Telluride from Herb Chambers of Burlington and have always received great service More

by JHH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Montealegr
Nov 04, 2022 -

Herb Chambers Kia of Burlington responded

This makes us happy to hear! Thank you for being a loyal part of the Herb Chambers Kia of Burlington family!

October 22, 2022

Excellent, friendly service. People are welcoming and helpful and it is always a pleasure to deal with herb chambers Kia employees in Burlington. More

by Ellyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Herb Chambers Kia of Burlington responded

Thank you for your support, Ellyn! We appreciate the kind comments about our team and look forward to your next visit here at Herb Chambers Kia of Burlington!

October 14, 2022

Absolutely would anything make me not use herb Chambers Kia as my dealer. I love everything about that place- salesmen, service guys, receptionist and even the coffee in the clean waiting area. Never had a More

by Carolminteer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John and Julien
Oct 17, 2022 -

Herb Chambers Kia of Burlington responded

We're so honored to receive your support, Carol, and can't wait to share these kind comments with our team! Thank you for the feedback and we'll see you next time here at Herb Chambers Kia of Burlington!

October 11, 2022

I went in for a recall on my telluride. They were quick and polite. I was in and out of there in 20 minutes with a multipoint check list and piece of mind. More

by Dustin.benoit6669
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin, Senee O’Connell, Carlos Fonseca
Oct 12, 2022 -

Herb Chambers Kia of Burlington responded

Dustin, thank you for taking the time to share this kind review! We appreciate you trusting the Herb Chambers Kia of Burlington team with your Telluride and hope we can be of service again in the future. Take care!

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