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Herb Chambers Kia of Burlington - Service Center

Burlington, MA

4.5
359 Reviews

359 Reviews of Herb Chambers Kia of Burlington - Service Center

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June 29, 2022

I was very pleased with the service that I received today-service was very caring and helpful More

by Ghayes4900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Herb Chambers Kia of Burlington responded

This is what we love to hear! We look forward to seeing you next time at Herb Chambers Kia of Burlington!

June 25, 2022

Awesome as always! Thank you! Fit me in due to nail in my tire! Oil change too. Great service! More

by Maura.carrier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Herb Chambers Kia of Burlington responded

Thanks for the five stars, Maura! We hope to see you back here at Herb Chambers Kia of Burlington for all of your future auto needs!

June 23, 2022

Diego in the service department was excellent. He was very attentive to our Every need More

by jdnadjdnad@comcast.net
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Herb Chambers Kia of Burlington responded

Thank you for the five stars! We're glad to hear that Diego could assist you and we hope to have you back at Herb Chambers Kia of Burlington for all of your future auto needs.

June 23, 2022

So friendly, quick & accommodating. Will be back to purchase my next vehicle!! Talking my Mercedes sister into a Kia !!! More

by karenpeillet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramon
Jun 23, 2022 -

Herb Chambers Kia of Burlington responded

Thank you for the five stars, Karen! We're happy to hear that we could help you during your time here at Herb Chambers Kia of Burlington! We hope to see you back here again.

June 17, 2022

Team was curteous,friendly and efficient. Took my car in on time. The whole area was clean. Waiting space was comfortable. More

by Papatat20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Herb Chambers Kia of Burlington responded

Thank you for the five-star review! We hope to see you back here at Herb Chambers Kia of Burlington for all of your future automotive needs.

June 15, 2022

Everyone is so nice and friendly. The service manager explains everything to you and I trust the Herb Chambers reputation More

by m.ceddia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Herb Chambers Kia of Burlington responded

Your kind review means so much to us! Thank you for being a loyal Herb Chambers Kia of Burlington customer!

June 13, 2022

Fast and quick 1st service call just oil change and check fluids also had low tire but found no issue just low air but why was just 1 tire (concerned) about that ? More

by HERLOUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Jun 13, 2022 -

Herb Chambers Kia of Burlington responded

Thank you for your kind feedback! If you have any further concerns, feel free to reach out to our team! -Herb Chambers Kia of Burlington

June 06, 2022

Experience is always pleasant, and the employees are polite. They make sure they explain what was performed at the time of service. More

by Sandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None of the above. Different employees assisted me.
Jun 06, 2022 -

Herb Chambers Kia of Burlington responded

Thank you for the five stars, Sandy! We appreciate the kind words and we hope to see you here at Herb Chambers Kia of Burlington for all of your future automotive needs.

June 05, 2022

Service Dept staff was Friendly, car went to service on time of my appointment, I was pleased with waiting room, served coffee and had a television. Over all excellent More

by Eugenec8090
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Herb Chambers Kia of Burlington responded

Thank you for the review, Eugene! We are happy to hear that your experience with us was a pleasant one and we hope to see you here at Herb Chambers Kia of Burlington for all of your future automotive needs.

May 26, 2022

My Niro was having some issues and Cesar was incredibly accommodating. Between getting my car in right away for inspection/fix, and the general customer service - I highly recommend this dealership. More

by MClaflin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Herb Chambers Kia of Burlington responded

Thank you for the positive review! We appreciate the kind words and are happy to hear that Cesar helped to facilitate such a positive experience. We hope to see you here at Herb Chambers Kia of Burlington for all of your future automotive needs!

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