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Herb Chambers Kia of Burlington - Service Center

Burlington, MA

4.5
359 Reviews

359 Reviews of Herb Chambers Kia of Burlington - Service Center

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September 05, 2022

Very efficient, accommodating and get the job done. Customer service is always exceptional. Thank you More

by mmlcs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Herb Chambers Kia of Burlington responded

Thank you for the review! Our Herb Chambers Kia of Burlington team is honored to receive your support and looks forward to serving you next time!

August 31, 2022

I have been utilizing this dealership since 2019. Cesar has been my contact person when setting up appointments for maintenance and repair work and it has always been a pleasure when speaking or in More

by Bargoot104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Herb Chambers Kia of Burlington responded

We appreciate your continued support! It makes our day to know that Cesar and our team have helped you feel confident bringing your vehicle to us for so many years! We look forward to assisting you again in the future! Thank you! - Herb Chambers Kia of Burlington

August 16, 2022

After going to several dealerships since I’ve owned my Kia, I am happy with Herb Chambers Kia of Burlington. The staff are kind, talented and explain everything. Special thanks to Cesar! More

by TigerLily
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2022 -

Herb Chambers Kia of Burlington responded

Thank you for giving us the opportunity to earn your business! We appreciate your kind comments about our team and look forward to seeing you again next time here at Herb Chambers Kia of Burlington!

July 24, 2022

Had our 2011 Kia Optima’s engine replaced as part of the NHTSA agreement. Service was performed perfectly and sooner than originally promised. More

by BillA
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve???
Jul 26, 2022 -

Herb Chambers Kia of Burlington responded

Thank you for sharing your experience! We appreciate the positive feedback and hope we can be of service to you again in the future! - The Herb Chambers Kia of Burlington Team

July 24, 2022

I went to KIA of Burlington to have my oil changed. I had a coupon I received in an email, but it was for a 4 cylinder vehicle and mine was a 6, however the coupon was honored. They not only changed More

by gailmee
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Herb Chambers Kia of Burlington responded

Thank you for sharing this experience! We're happy to hear our team took great care of you during your recent visit and we look forward to seeing you again next time! - Herb Chambers Kia of Burlington

July 23, 2022

Tremendous service,friendly staff, no hassle no pressure sales. Very transparent. No hidden costs! Best dealership in the State! More

by GerardDeViller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Herb Chambers Kia of Burlington responded

We couldn't be any prouder of our team, Gerard! Thank you for letting us know that you had a tremendous experience buying a car at Herb Chambers Kia of Burlington!

July 15, 2022

The dealership did a lot to get me in quickly and take care of the nail in my tire as well as the regular oil change and tire rotation More

by judykloc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Herb Chambers Kia of Burlington responded

We're so glad we had the opportunity to assist you! Thanks for the positive feedback and please don't hesitate to reach out if we can be of service again in the future! - The Herb Chambers Kia of Burlington Team

July 09, 2022

Cesar is always professional, efficient, and hardworking. He works with you and does his best to help accommodate your needs. Kia of Burlington has been great for me since I purchased my KIA Optima back in 2 More

by ericbelix310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Herb Chambers Kia of Burlington responded

Hi Eric, thanks for the five stars! We're happy to hear that Cesar could assist you during your time with us and we hope to see you back here at Herb Chambers Kia of Burlington for all of your future automotive needs!

July 01, 2022

Honest, dependable, knowledgeable and have good time management ALL with a smile. Appreciate customers too! More

by Pscanio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Herb Chambers Kia of Burlington responded

Thank you for your review! 😀 -Herb Chambers Kia of Burlington

Jul 01, 2022 -

Pscanio responded

I have been with Kia Burlington since January 2011. Cesar in the Service Dept. Has been excellent in his knowledge of my car needs and remains always So professional. This is the only place I do business with! I have always been treated with respect, always feel like a valued customer! Yes, I am going back!

June 29, 2022

Everyone was nice. Setting the appointment up was easy and man that answered the service center phone was very nice and helpful. When my daughter came in for the appo More

by Geo.kapsimalis
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know who helped
Jun 30, 2022 -

Herb Chambers Kia of Burlington responded

Thank you for taking the time to share your recent experience. We hope to provide your family with a better visit next time!

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