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Herb Chambers Kia of Burlington - Service Center

Burlington, MA

4.4
385 Reviews

385 Reviews of Herb Chambers Kia of Burlington - Service Center

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February 27, 2023

My car needed a very specific part that was difficult to find. Even though Kia corporate was very unhelpful, Mike and Diego did everything they could to accommodate my situation. More

by Kyle
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael
Mar 01, 2023 -

Herb Chambers Kia of Burlington responded

We appreciate your kind words for Mike and Diego, and hope we can provide five-star care to you again in the future! Thank you, Kyle! - Herb Chambers Kia of Burlington

February 25, 2023

Great service at herb chambers Kia in Burlington. Quick and professional service for recall work More

by Jjj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Herb Chambers Kia of Burlington responded

We're so glad our team could help! Thank you for being a valued member of the Herb Chambers Kia of Burlington family!

February 20, 2023

Extremely good service. ...dropped my vehicle off without an appt . They completed the work in under n hour. More

by cuse5050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Herb Chambers Kia of Burlington responded

We're glad we could take care of your vehicle and return it fast! Thank you for coming to Herb Chambers Kia of Burlington!

February 18, 2023

Excellent service as always. Will recommend anyone to have their car serviced there. Great team. More

by EP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Montealgre.
Feb 20, 2023 -

Herb Chambers Kia of Burlington responded

Thank you for the review! We appreciate you recommending us to others and look forward to your next visit here at Herb Chambers Kia of Burlington!

February 09, 2023

couldn't ask for more treated with respect Cesar is the best. Fairly treated and work needed explained in detail More

by Block-Dobson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Herb Chambers Kia of Burlington responded

Thank you for taking the time to share this wonderful review! Cesar & the team appreciate your feedback and hope to see you again next time here at Herb Chambers Kia of Burlington!

February 03, 2023

Good communication, true to quote, fast service. So far so good after picking it up today. More

by DK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Herb Chambers Kia of Burlington responded

We're glad to help, DK! Thank you for being a Herb Chambers Kia of Burlington customer!

February 03, 2023

Thank you team for the great service and support. This is the first time and will not be the last. More

by waleedmharib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Montealegr
Feb 06, 2023 -

Herb Chambers Kia of Burlington responded

We're so happy to hear that our team has earned your business! Thank you for choosing Herb Chambers Kia of Burlington!

February 02, 2023

.KIA doesn’t stand behind there vehicles. I have a 2016 serento and it is burning oil .Kia will not fix it till the whole engine brakes down .If it does l would have to wait for months to get it repaired a More

by Jtavares1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Diego Barreto
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2023 -

Herb Chambers Kia of Burlington responded

This isn't the feedback we hope to see. I'm going to check our database for your contact information, but please call me at the number provided so we can talk about this together. I'd like to see what I can do to help. Thank you, Senee O'Connell - General Manager - soconnell@herbchambers.com

January 16, 2023

Very well run. ..The Service Advisor, the Mechanic, the Sales Guy and the Cashier are Friendly & Informative. More

by gkauss07
Recommend Dealer
Yes
Employees Worked With
Michael & Vladimir
Jan 18, 2023 -

Herb Chambers Kia of Burlington responded

Thank you for the kind feedback and five-star rating! Our team looks forward to seeing you again soon! - Herb Chambers Kia of Burlington

December 14, 2022

Customer service representatives were very pleasant, knowledgeable, and friendly. Mary receptionist was very nice. Mike helped me with my phone connecting to my car. He sat with me for quite a while and More

by jo.el58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Receptionist at front desk and mike
Dec 15, 2022 -

Herb Chambers Kia of Burlington responded

Thank you for taking the time to share these kind comments - we'll make sure they get passed along to Mary & Mike! Please don't hesitate to reach out if our Herb Chambers Kia of Burlington team can be of service again in the future!

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