Herb Chambers Kia of Burlington - Service Center
Burlington, MA
385 Reviews of Herb Chambers Kia of Burlington - Service Center
Service is easy to schedule, they keep my service costs at a minimum, and to the limited extent that I've needed service or repairs. the work is done with perfect competence. Today I had something attended at a minimum, and to the limited extent that I've needed service or repairs. the work is done with perfect competence. Today I had something attended to that I'd been forwarned by another mechanic could be involved and costly. Highly skilled tech fixed the issue, the difficult -to- access front/side marker light. Service cost: $32! I love this place. My relativly problem-free 2015 Kia Forte has @108,000 miles as of Nov. 2023. I would buy from this Burlington Herb Chambers dealership again in a second. More
Great service! ! Not only did they completely service my vehicle but it was ready so quickly!! ! Not only did they completely service my vehicle but it was ready so quickly!! More
Everyone is nice and helpful. They keep an eye on customers and how long they have been there and give regular updates as to what is happening to their car. They keep an eye on customers and how long they have been there and give regular updates as to what is happening to their car. More
Everybody was very polite and professional, and I did not have to wait long to have my car serviced and I did not have an appointment have to wait long to have my car serviced and I did not have an appointment More
I have gotten all of my services done here for the past 10 years now! Everyone here in service and sales are amazing. My family has bought or leased 17 cars now at Herb Chambers Kia in Burlington, and we w 10 years now! Everyone here in service and sales are amazing. My family has bought or leased 17 cars now at Herb Chambers Kia in Burlington, and we will continue to go back to them, happily! More
I went in for a standard oil change and I received excellent, quick service! I appreciated the car wash. excellent, quick service! I appreciated the car wash. More
Outstanding performance by Cesar at front desk and the technicians who worked on my car. Cesar provided me with accurate e timeline for repairs needed depending on diagnostic results. He kept me updated 1 technicians who worked on my car. Cesar provided me with accurate e timeline for repairs needed depending on diagnostic results. He kept me updated 10 mins before car was ready for pick up. Car now runs smooth and repairs did not cost me anything as Cesar determined it was covered by extended warranty! Amazing dealership! More
Michael at the service desk has horrible attitude. Does not treat you like a customer, gets annoyed at any requests and acts like you’re a burden. The actual technician was nice and helpful but Michae Does not treat you like a customer, gets annoyed at any requests and acts like you’re a burden. The actual technician was nice and helpful but Michael as a customer facing person clearly does not care about his job and the people he interfaces with. More
Really wonderful and professional customer service. I got there about 10 minutes early for an appointment and there was a bit of chaos with a lot of things happening at once. Michael at the front desk I got there about 10 minutes early for an appointment and there was a bit of chaos with a lot of things happening at once. Michael at the front desk handled things seamlessly, despite the stress of multiple customers asking for multiple things at a time. My servicing was quick and efficient and there was a comfortable, quiet spot for me to get some work done while I waited. I will be coming back again for any servicing I may need. More