Herb Chambers Kia of Burlington - Service Center
Burlington, MA
359 Reviews of Herb Chambers Kia of Burlington - Service Center
Very curtious staff. Pleasant waiting area. They keep you informed of the status of your vehicle service while you wait. Oil change could have been quicker. Pleasant waiting area. They keep you informed of the status of your vehicle service while you wait. Oil change could have been quicker. More
My car was brought in for recalls. Cesar was very professional and helpful. My wait time was under the minimum time they thought they would need the car. My only disappointment was KI Cesar was very professional and helpful. My wait time was under the minimum time they thought they would need the car. My only disappointment was KIA Headquarters said I would get a loaner due to the recall being a safety issue. When I called to make the appointment I was told they do not have loaners. So basically you either have to get a ride or sit there. I’m I was an hour away. But Cesar was a great guy and not his fault for the dealership’s rules. More
Great customer service, I've been bringing my car there for years and they are always so very helpful. for years and they are always so very helpful. More
Scheduling an appointment was easy and during the visit everything went on time. People are cordial and nice. everything went on time. People are cordial and nice. More
This is the best Dealer Service Team I have ever worked with. Customer Service is excellent and the Technical staff is highly trained and care about their customers. Cesar the Service advisor and Diego th with. Customer Service is excellent and the Technical staff is highly trained and care about their customers. Cesar the Service advisor and Diego the Service Manager were wonderful. When it is time to trade either of my cars this will be my first stop. More
Service was good and Ceaser was good at communication on my car. Helped with fixing my issues my car. Helped with fixing my issues More
The customer service is excellent, Cesar is very professional, always Keep me informed of what's going on with my cars, also the rest of the crew at front is very nice, the facilities are very comfo professional, always Keep me informed of what's going on with my cars, also the rest of the crew at front is very nice, the facilities are very comfortable always clean, even the engineering people had time the take the time to explain stuff about my cars, has been years that I bring my car to th8s dealer and that's just for one thing, 8m a satisfied, happy customer More
Excellent Service. Very Friendly! Informative staff and seating area was comfortable—full of natural light, which most waiting rooms don’t have. Very Friendly! Informative staff and seating area was comfortable—full of natural light, which most waiting rooms don’t have. More