Herb Chambers Kia of Burlington - Service Center

We have had awesome experiences at Herb Chambers Kia of Burlington both buying our car and with service. Excellent communication and prompt service. I cannot recommend it more! Burlington both buying our car and with service. Excellent communication and prompt service. I cannot recommend it more! More

Good customer service with courtesy. . I appreciate to the paying attention to customer by employee . I appreciate to the paying attention to customer by employee More

Frustrating service experience; responded to a recall only to find out the part was not available and I will need to go back. They were pleasant, but not sure why they had no parts on hand for a known is only to find out the part was not available and I will need to go back. They were pleasant, but not sure why they had no parts on hand for a known issue. More

Very happy with the service from Michael's excellent team work explain in detail about the tire and fix the problem very positive and I would like to say again Thank you work explain in detail about the tire and fix the problem very positive and I would like to say again Thank you More

They did a good job working during my car tire replacement, and took all my concerns serious. replacement, and took all my concerns serious. More

I came in for two recalls. A perfect experience - quick and efficient. They knew about the recalls and had all the parts. Thank you! A perfect experience - quick and efficient. They knew about the recalls and had all the parts. Thank you! More

My car was fixed and am happy it works well. It was making my life uncomfortable because it was cold with faulty thermostat. It was making my life uncomfortable because it was cold with faulty thermostat. More

Had a very bad experience a couple of month ago. Had a major issue with steering wheel. Took the dealership 2 weeks to "fix" the problem without providing a courtesy car. In 2 days I had exactly the Had a major issue with steering wheel. Took the dealership 2 weeks to "fix" the problem without providing a courtesy car. In 2 days I had exactly the same issue with a car. Took another 2 weeks to fix the problem without providing a courtesy car. Got other problems with engine definitely related to the fixing of the steering wheel. This dealership might be good to perform a simple tasks (oil change, tire rotation) but definitely not for more complex assignments. More

My trusted go to dealership for everything. Service is always great, fast and efficient! Michael Montealegre-Pineros was super helpful and explained everything. Service is always great, fast and efficient! Michael Montealegre-Pineros was super helpful and explained everything. More