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Herb Chambers Kia of Burlington - Service Center

Burlington, MA

4.4
401 Reviews

401 Reviews of Herb Chambers Kia of Burlington - Service Center

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July 21, 2025

Always had a satisfactory experience here but not quite this time. Would love to talk to a service manager. More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Nelson
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2025

Cesar and the staff are great. I appreciate the work that they do. Please take care of them. They’re the reason I keep coming back to Burlington and may buy my next car from them. More

by Car Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I didn’t catch the name of everyone that helped me.
Jul 18, 2025 -

Herb Chambers Kia of Burlington responded

Thank you for your feedback and your continued business! We are happy to know that you are so well taken care of by Cesar and the team. See you next time! - Herb Chambers Kia of Burlington

July 14, 2025

I have been going to this dealer for awhile and so far they been good More

by John.oliveira323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Montealegre
Jul 14, 2025 -

Herb Chambers Kia of Burlington responded

Hi John! Thank you for this amazing review, and we are grateful to have you as our customer at Herb Chambers Kia of Burlington!

July 11, 2025

The guy at the reception was professional and answered was my question. The mechanic that fixed the recall issues did a good job. Nolan, the mechanic that I bumped into at the patio answered all my ques More

by teca-brown
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Herb Chambers Kia of Burlington responded

Thank you for sharing your experience and feedback! We appreciate your business and we hope to welcome you back to Herb Chambers Kia of Burlington in the future.

July 10, 2025

The Kia dealership is close to my home which makes it extremely convenient. The sales staff and the service staff are helpful, polite and professional More

by Amflynn915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Herb Chambers Kia of Burlington responded

We are happy to hear from you and learn that our team was so helpful! It was a pleasure having you visit us here at Herb Chambers Kia of Burlington - thank you for your business!

July 04, 2025

Always first class! Keep me informed and everyone is very nice. It’s not my closest service slash dealer to me but its service is worth driving to. Caesar is always help More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Herb Chambers Kia of Burlington responded

Mark, we are so grateful for your business and your confidence in our service team. Caesar and the crew appreciate your kind words and they will be happy to look after your vehicle at your next visit! Thank you for choosing Herb Chambers Kia of Burlington.

June 25, 2025

Im aways very happy with the results, they are very nice and I feel very confident when i drive back from there!!thanks More

by melinda_braun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Herb Chambers Kia of Burlington responded

Melinda, we're delighted to hear that you always leave Herb Chambers Kia of Burlington feeling confident and happy! Thanks for sharing your experience with us.

June 12, 2025

They are efficient and knowledgeable. The wait time estimate they gave me was correct and it was a comfortable waiting area. More

by dsdf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Herb Chambers Kia of Burlington responded

We're glad to hear that our team at Herb Chambers Kia of Burlington provided efficient service and accurate wait time estimates. It's great to know you found the waiting area comfortable as well. Thank you for sharing your experience!

June 09, 2025

I had a great experience with Michael in the service department. He was friendly and professional. The work was done quickly and with good communication More

by Cjbenea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Jun 10, 2025 -

Herb Chambers Kia of Burlington responded

We're delighted to hear about your positive experience with Michael in the service department at Herb Chambers Kia of Burlington! It's great that everything was handled efficiently and professionally. Thank you for sharing this feedback!

May 29, 2025

Made an appointment by phone previous week, they took my car right away, oil change was done in under an hour. More

by Jeandhat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Herb Chambers Kia of Burlington responded

We're glad to hear that your appointment went smoothly at Herb Chambers Kia of Burlington. Thanks for choosing us!

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