Herb Chambers Kia of Burlington

We walked in just to get information on the new Kia Sorento and ended up leaving with a new Sorento. Not because we felt pressure: in fact the exact opposite. Leanne was only too happy to provide inf Sorento and ended up leaving with a new Sorento. Not because we felt pressure: in fact the exact opposite. Leanne was only too happy to provide information and offer a test drive but understood we needed some time to consider options. Meanwhile, our 2 children were making noise and honking the horns of every car in the showroom, and the staff there couldn't have been nicer. They also have free apples/waters/TV to keep them occupied/happy while you evaluate your options. We decided we wanted to combine some of the options on a different vehicle. Leanne made it happen and gave us a realistic and accurate price. She further advised of the rebates we could expect and we got a trade in value amount at that time from the manager, Steven Keener. We had such a good experience and were impressed with the car, price and staff, that we decided to buy before we even looked at the CRV or Traverse, as we had planned. Lastly, they didn't forget about us after the car purchase. We needed cross bars for our roof rack and there was an issue obtaining the parts. So Leanne, Steven and Scott all worked together and got it done for us in a timely manner with different parts. Leanne was always on top of things via email and phone and always made sure our time was not wasted, which is rare customer service these days! I cannot recommend her, the dealership or the car (although granted it is only a month or so old) enough. - Jenn H More

I had an extremely positive experience with this business today. My 2001 Toyota needed its 90,000 maintenance. I got quotes from several places and, for the scope of the service being provided, this was, by today. My 2001 Toyota needed its 90,000 maintenance. I got quotes from several places and, for the scope of the service being provided, this was, by far, the best choice. The staff and service people are friendly and efficient. They called me throughout the day to let me know exactly what needed to be done and then again when the car was ready. (On time, just as promised.) I am very happy with my choice. More

When my husband and I were shopping for a new minivan our priorities were; price, safety and convenience with the buying process. We are a very busy couple with 2 young children and spending time car shoppi priorities were; price, safety and convenience with the buying process. We are a very busy couple with 2 young children and spending time car shopping was not high on the priority list. So, I was looking for a a dealer that would provide honest and clear answers to our questions without the hassle. I phoned many Kia dealers looking for immediate answers to my questions. When I called Herb Chambers and spoke to Leanne, she was not only friendly and patient, but she was the only sales associate I had spoken to that day who informed me of the complete rebates Kia offered. I had called 3 other Kia dealers and none of them told me about all of the rebates or spent the time to answer my questions fully. Further, the base price of the minivan at Herb Chambers was significantly lower than what I was quoted at the other Kia dealers. At that point, my decision was made...my husband and I went to Herb Chambers Kia in Burlington. When we met Leanne face-to-face, the experience just got better. I am very satisfied with my new van and the interactions I had with Leanne at Kia. More

Quality service, best I ever received from any dealership. The service management could not have been more considerate, friendly and professional. I will not take my Kia anywhere else and recommen dealership. The service management could not have been more considerate, friendly and professional. I will not take my Kia anywhere else and recommend all local Kia owners do likewise. They will not be disappointed. More

Good experience overall. Great price and great customer service.... service.... More

My experience with Herb Chambers Kia of Burlington was extremely satisfying. The process started by receiving a call from the dealer in response to my inquiry. The saleslady carefully listened to my req extremely satisfying. The process started by receiving a call from the dealer in response to my inquiry. The saleslady carefully listened to my requirements and within 20 minutes I had a quotation which was exactly what I was looking for. There was slight delay in getting the car registered, so the dealer gave me another car to use while they completed the registration for me. When the car registration was completed, they delivered the car to my house. I consider that to be A+ customer service. Thank you Herb Chambers. More

Because the car-buying process is the rough equivalent of a root canal, I entered the dealership expecting a soul-crushing experience. I have less than perfect credit and most dealers are wonderful until th a root canal, I entered the dealership expecting a soul-crushing experience. I have less than perfect credit and most dealers are wonderful until they see my credit report. At that point the smiles turn to glares and I am treated as a sub-human who is wasting their time. I know I have bad credit, and I don't need someone rubbing it in my face. But the sales staff at Herb Chambers Kia was awesome! They were honest and kind about what I could expect, yet confident they could find the financing I needed. They did exactly that AND at a rate better than I hoped. The vehicle I wanted was not on the lot but they were determined to find one--they had to go all the way to Burlington, Vermont! They did so happily, and I love my new Kia. Without question, time and time again, I will recommend Herb Chambers Kia to anyone looking to purchase a new car!! More

This is by far the Best dealership and best salesperson to purchase a new car from! Bobby was the most knowledgable sales consultant I have ever done buisness with. He is very entertaining as well during to purchase a new car from! Bobby was the most knowledgable sales consultant I have ever done buisness with. He is very entertaining as well during the whole buying expierence he had me laughing and smiling throughout everything. Bobby was the most professional(but not boring) sales person to deal with. Usually you get the old guys that move so slow but he(bobby) was very quick a percise with all of his information it was like he knew what I was going to ask before i ask it which was great. All my concerns went out the window because I knew I was being help properly. He let me know the special offer right away with out me asking for them or going to talk to his manager to get the answer he was very open about the pricing which I thought was very fair and how buying a car should be. I will never buy from another dealership or another sales person unless it is from Bobby at herb chamber Kia. More

Originally I contacted Steve Keener and discussed cars that I was interested in purchasing. He was most helpful. When I went to the dealership, Steve assigned Leanne Maniscalco to work with me. She was(is that I was interested in purchasing. He was most helpful. When I went to the dealership, Steve assigned Leanne Maniscalco to work with me. She was(is) wonderful! This dealership has only been open three weeks, yet they have a great team in place. I love my new car and am very happy to have had the sales people at Herb Chambers Kia assist me in the purchase. Leanne was a delight to work with and she was both knowledgeable and gracious. Hoping that when I begin to have service on my vehicle that the Service department matches the Sales department in their level of quality customer service. Great job! More

We were looking for a family vehicle, knew what we had in mind and these guys made it happen! Everyone was extremely knowledgable, and friendly. We had a great overall experience and would recommend these mind and these guys made it happen! Everyone was extremely knowledgable, and friendly. We had a great overall experience and would recommend these guys to anyone looking for a kia in the future! More