Herb Chambers Kia of Burlington

Herb Chambers Kia is our dealership!! We will be telling everybody about Herb Chambers Kia and the way they treated us. We were dealing with our sales rep name Billy when the manager Darryl came over to say everybody about Herb Chambers Kia and the way they treated us. We were dealing with our sales rep name Billy when the manager Darryl came over to say hello, very nice guy! Billy showed us everything about the vehicle and had an answer for all of our questions without a bit of hesitation. When we came back from our test drive we met another manager named Jim who wanted to make sure we were having a good experience. Jim came back with waters for me and my whole family and ask if we needed anything else, we were just floored by the attention everyone gave us, for the first time buying a a new car we felt like celebrities! I can not say enough about this dealership, if you are looking to buy your next vehicle make sure you go to see Billy!! Thank you again Billy More

Honestly this is the first time I didn't mind purchasing a new car. Greg was very informative and understood and met all of my needs and was not a typical pushy sales person. It was a great experience and a new car. Greg was very informative and understood and met all of my needs and was not a typical pushy sales person. It was a great experience and would absolutely recommend him as a sales person as well as Herb Chambers Kia. I think all dealerships should learn from this dealership. I hate to be pushed/pressured by sales people and treated like I have no idea what I want or need or what I am talking about. Greg and Herb Chambers faculty were fantastic. Keep up the good work. More

My overall experience was great. I visited this website before and saw that this dealership was rated high and close to my office. I read about great experiences people had with Derek George so I was hopi before and saw that this dealership was rated high and close to my office. I read about great experiences people had with Derek George so I was hoping to run into him. I stopped by the dealership and Derek happened to be the person to greet me. I initially was going to pick up just the brochure to look at later but then I sat down and talked to Derek. I hate the car buying process but Derek made the experience a pleasure. There was no typical pressure that rubs me the wrong way and Derek took the time to actually listen to what my needs were to make sure that I got a car that was a good fit for me. I would recommend to anyone looking at buying a car to go to see Derek at Herb Chambers Kia. If it is his day off, find out when he'll be there and come back on that day, it's worth it! If Derek is unavailable Kevin seemed like he was a good guy too. The manager Darryl (probably spelling it wrong) was good when it came time to make the deal, went quickly and smoother than I expected. There were a couple of downsides: * Finance department - Everything was good until this point. I don't know if Chris made honest mistakes or was trying to scam me. I'll assume they were honest mistakes.. * I picked up my car but my inspection wasn't done. I went and got it done on my own and i'm waiting for a check in the mail that I haven't received. I was waiting until I received it to write this review, but I didn't want to forget and not do a review at all. (They really should have just handed me $29 bucks in cash while I was there showing the proof of inspection) * Related to the post above, the dealership can improve on the after sales treatment. If they keep the same enthusiasm to get things done after the sale as they do before the sale then they will do fine. Again, I do highly recommend this dealership especially dealing with Derek even with the downsides I've mentioned above (which Derek was not involved in). More

My wife and I were looking into a Kia Sorento for are growing family. We needed a bigger vehicle with AWD and something the kids could enjoy as well. Friends of ours recently bought a Sedona from there growing family. We needed a bigger vehicle with AWD and something the kids could enjoy as well. Friends of ours recently bought a Sedona from there and strongly recommend them for their overall customers service and great price. We were fortunately greeted by Jonathan Jensen who was very polite and a great salesman. Our trade in was appraised by Al Heath who gave us the best appraisal out of three other dealerships. I would recommend anyone visiting this dealership to ask for them both. More

We had an outstanding experience purchasing a new 2011 Kia Sedona. We had test driven several other cars in several other places, so when we went to Kia Burlington, we were wary of what we might encounte Kia Sedona. We had test driven several other cars in several other places, so when we went to Kia Burlington, we were wary of what we might encounter. Derek was amazing. Our time was very tight, and he arranged for convenient times to drive q couple of Sedonas, and was extremely knowledgeable about the line and how it compared to other minivans we had already test-driven. He actually listened to what we were looking for, and found us precisely the vehicle with the features and the price we were searching for. He accommodated our busy schedule in getting us through the buying process, and took care of all the details to make it easy and enjoyable. The finance manager was Chris Behrendsen, he was very helpful, helping to find us an even better rate than he quoted, and to choose the right additional protections we needed for our particular situation. Both men were consummate professionals, and we left the dealership with a great new vehicle. With outstanding employees like Derek and Chris, Kia of Burlington has our enthusiastic recommendation from here on out! More

Derek was excellent to deal with and in the end convinced me to purchase from Herb Chambers of Burlington. The closing process was a bit of a downer due to the attempt to get even more money out of me by th me to purchase from Herb Chambers of Burlington. The closing process was a bit of a downer due to the attempt to get even more money out of me by the finance manager, but Derek and the sales manager honored the deal we had agreed, and I left satisfied. Thanks to Derek, I was able to pick up the car on the date agreed even though there was a snow storm and bad traffic in the Mall area of Burlington. More

The whole sales team was polite and pleasant and happily not pushy. Derek George was our primary salesman and he had all the information we needed. I especially appreciated his patience with my husband wh not pushy. Derek George was our primary salesman and he had all the information we needed. I especially appreciated his patience with my husband who is a very cautious shopper. Everything was staigtht forward and relaxed. When we return we look forward to working with Derek again. More

I WOULD REOMMEND THIS DEALERSHIP TO EVERYBODY, NO PRESSURE , EXPLAIN EVERYTHING MOST IMPORTANT, WILLING TO WORK WITH YOU, WE BOUGHT A 2011 KIA SOUL +, AM NOW LOOKING AT ANOTHER, CAN'T GET ANY BETTER. PRESSURE , EXPLAIN EVERYTHING MOST IMPORTANT, WILLING TO WORK WITH YOU, WE BOUGHT A 2011 KIA SOUL +, AM NOW LOOKING AT ANOTHER, CAN'T GET ANY BETTER.THE KIA IS GREAT, MY WIFE LOVES IT, WE CAN'T SAY ENOUGH ABOUT THE SALES STAFF AND STEVEN AND CHRIS IN FINANCE. More

We had been looking around for a new used vehicle for several weeks before finding Herb Chambers Kia of Burlington, through Vehix.com. After calling to confirm the car we were interested in was still av several weeks before finding Herb Chambers Kia of Burlington, through Vehix.com. After calling to confirm the car we were interested in was still available, we drove over and had an EXCELLENT experience with ZACH BROWN. We found him to be very helpful and it felt as though he couldn't do enough for us. Best of all, however, was that we NEVER felt pressured into buying and were able to walk away--with our new Kia Sportage--feeling satisfied and excited about our (long-overdue!) purchase. We will absolutely be recommending both the dealership and Zach to friends and family, should any of them be in the market, for a new car. Highly rated! More

Everyone we dealt with was extremely helpful and pleasant. We never once felt pressured and were given plenty of time to look around, ask questions, and make our decision. It was a very unique exp pleasant. We never once felt pressured and were given plenty of time to look around, ask questions, and make our decision. It was a very unique experience as far as buying a car - no stress. We would definitely recommend Leanne and this dealerhsip. More