Herb Chambers Kia of Burlington

My experience with Herb Chambers Kia of Burlington was extremely satisfying. The process started by receiving a call from the dealer in response to my inquiry. The saleslady carefully listened to my req extremely satisfying. The process started by receiving a call from the dealer in response to my inquiry. The saleslady carefully listened to my requirements and within 20 minutes I had a quotation which was exactly what I was looking for. There was slight delay in getting the car registered, so the dealer gave me another car to use while they completed the registration for me. When the car registration was completed, they delivered the car to my house. I consider that to be A+ customer service. Thank you Herb Chambers. More

Because the car-buying process is the rough equivalent of a root canal, I entered the dealership expecting a soul-crushing experience. I have less than perfect credit and most dealers are wonderful until th a root canal, I entered the dealership expecting a soul-crushing experience. I have less than perfect credit and most dealers are wonderful until they see my credit report. At that point the smiles turn to glares and I am treated as a sub-human who is wasting their time. I know I have bad credit, and I don't need someone rubbing it in my face. But the sales staff at Herb Chambers Kia was awesome! They were honest and kind about what I could expect, yet confident they could find the financing I needed. They did exactly that AND at a rate better than I hoped. The vehicle I wanted was not on the lot but they were determined to find one--they had to go all the way to Burlington, Vermont! They did so happily, and I love my new Kia. Without question, time and time again, I will recommend Herb Chambers Kia to anyone looking to purchase a new car!! More

This is by far the Best dealership and best salesperson to purchase a new car from! Bobby was the most knowledgable sales consultant I have ever done buisness with. He is very entertaining as well during to purchase a new car from! Bobby was the most knowledgable sales consultant I have ever done buisness with. He is very entertaining as well during the whole buying expierence he had me laughing and smiling throughout everything. Bobby was the most professional(but not boring) sales person to deal with. Usually you get the old guys that move so slow but he(bobby) was very quick a percise with all of his information it was like he knew what I was going to ask before i ask it which was great. All my concerns went out the window because I knew I was being help properly. He let me know the special offer right away with out me asking for them or going to talk to his manager to get the answer he was very open about the pricing which I thought was very fair and how buying a car should be. I will never buy from another dealership or another sales person unless it is from Bobby at herb chamber Kia. More

Originally I contacted Steve Keener and discussed cars that I was interested in purchasing. He was most helpful. When I went to the dealership, Steve assigned Leanne Maniscalco to work with me. She was(is that I was interested in purchasing. He was most helpful. When I went to the dealership, Steve assigned Leanne Maniscalco to work with me. She was(is) wonderful! This dealership has only been open three weeks, yet they have a great team in place. I love my new car and am very happy to have had the sales people at Herb Chambers Kia assist me in the purchase. Leanne was a delight to work with and she was both knowledgeable and gracious. Hoping that when I begin to have service on my vehicle that the Service department matches the Sales department in their level of quality customer service. Great job! More

We were looking for a family vehicle, knew what we had in mind and these guys made it happen! Everyone was extremely knowledgable, and friendly. We had a great overall experience and would recommend these mind and these guys made it happen! Everyone was extremely knowledgable, and friendly. We had a great overall experience and would recommend these guys to anyone looking for a kia in the future! More

Having not bought a "New Car" in sometime I was hesitant about what to expect. My wife and I went to a local dealer in NH and test drove a 2011 Kia Sorrento and went through the sit down process and got num about what to expect. My wife and I went to a local dealer in NH and test drove a 2011 Kia Sorrento and went through the sit down process and got numbers. We went home and looked at other dealers in the area. I randomly emailed Kia Burlington. Steve responded to my email almost immediately. I called him to discuss numbers I had for competetive reasons and from first impressions his utmost professionalism and customer respect earned my business immediately. There are honest car dealers out there...Steve and Bobby at Kia Burlington. The entire buying process was exceptional and we love our KIA Sorrento. More

Pleased with staff, very friendly, great service. I was unsure about car I picked, and asked for extra test drives... they did not show any hesitation. Only suggestion would be to ask customers if they unsure about car I picked, and asked for extra test drives... they did not show any hesitation. Only suggestion would be to ask customers if they are in hurry, since some steps during the process were slow. Other than that, I highly recommend shopping there. More

The staff I dealt with were excellent. There was no pressure, great price, great service. They took care of all my needs and answered my questions. I was able to test drive a representative vehicle t pressure, great price, great service. They took care of all my needs and answered my questions. I was able to test drive a representative vehicle that I was interested in purchasing in the highway that I usually test drive a prospect (around 20 miles away from the dealership). They were also very understanding of my situation when my trade-in died upon arrival to the dealership. More

My expereance at KIA OF BURLINGTON MA was unexpected,I was treated with respect and dignity. THE WHOLE STAFF was pleasant,helpful and trustworthy. I got the vechile that I wanted at the PRICE,COLOR,STYLE was treated with respect and dignity. THE WHOLE STAFF was pleasant,helpful and trustworthy. I got the vechile that I wanted at the PRICE,COLOR,STYLE AND EXTRAS that I wanted. The experence changed the way I had viewed car dealerships in a goodway.I would recommend KIA OF BURLINGTON to my friends and family. THE KIA STAFF is the reason I would return as a customer. Sincerly, Skip Murray More

I have NEVER been to a car dealership quite like this one. I have to say it is the best experience I have ever had in buying a car. I did NOT feel pressured at all. Everything was explained to me in d one. I have to say it is the best experience I have ever had in buying a car. I did NOT feel pressured at all. Everything was explained to me in detail. I felt like I was dealing with friends instead of sales people. I had a wonderful experience and I will be telling all my friends about this dealership when they are looking for a new vehicle. Thank you very much. More