Herb Chambers Kia of Burlington
Burlington, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 761 reviews
Purchased a 2013 Sorento LX. Everything went smooth and it was a no hassle experience. I'm very happy with the SUV and would recommend Herb Chambers KIA of Burlington to anyone looking for a great car purc it was a no hassle experience. I'm very happy with the SUV and would recommend Herb Chambers KIA of Burlington to anyone looking for a great car purchasing experience. More
Extremely pleasant car leasing experience (April, 2012). Obtained money factor, residual and monthly payment figures through emails on the day of the request. Tom has been very professional and helpful thro Obtained money factor, residual and monthly payment figures through emails on the day of the request. Tom has been very professional and helpful throughout the entire process. The whole negotiation process took less than 2 hours and it was hassle and stress free. Leasing terms were more favorable compared to Quirk Kia. I've got the exact color and package combination I wanted on the 2012 Kia Optima. Very happy about the service provided by Tom and the dealership. More
Excellent experience here. Matt was very friendly and very honest with us when we were trying to figure out what car to buy. No pressure when looking around or talking about pricing. Amazing pricing, lo very honest with us when we were trying to figure out what car to buy. No pressure when looking around or talking about pricing. Amazing pricing, looked around and could not find better pricing anywhere. I would defiantly recommend herb chambers when looking for a car. Great pricing and wonderful staff. More
Salesman new the car and followed up without being a past. Price was fair and reasonable without giving bad high numbers first and forcing me to argue. Very good experience with this dealer. I woul past. Price was fair and reasonable without giving bad high numbers first and forcing me to argue. Very good experience with this dealer. I would reccomend them highly. More
It was a great experience to do the business with Herb Chambers Kia of Burlington, especially with Mat. He was very informative, helpful, and friendly. He even gave me a ride "willingly" to Cambridge when Chambers Kia of Burlington, especially with Mat. He was very informative, helpful, and friendly. He even gave me a ride "willingly" to Cambridge when I had some issues on my car insurance. And most importantly, he was honest with me whole time and gave me a very satisfactory price. I definitely recommend this dealership (specifically , Matthew!!). Thanks, Mat. More
Matt was awesome! he was proffesional, knew his product, and was very interested in helping us! Burlington kia was better price wise then any other dealer we visited and the sales and management was very ca and was very interested in helping us! Burlington kia was better price wise then any other dealer we visited and the sales and management was very caring and wanted to do business our way! We would go back and buy every car from them after realizing how great they really are! this survey is the least we could do for such a great dealer and salesman that went out of there way for us! More
Very good atmosphere. Very nice workers. No pressure. This dealership really cares about what you want ! I went in to purchase a vehicle I found online. They had it ready for me to test drive . The aske This dealership really cares about what you want ! I went in to purchase a vehicle I found online. They had it ready for me to test drive . The asked if I liked the car. And instead of trying to sell it to right away and figure my monthly payment .. They went through the features of the car . I was the one who told them I wanted to buy it once I was informed about the vehicle . The finance manager was so sweet . He didn't try to rip us off like every other dealership I have dealt with or someone I know has dealt with . He didn't try to sell us all the extra crap . More
Lloyd Stigman is the best salesman we have dealt with in a traditional auto environment. He and the whole experience reminded us of a Saturn dealership with the focus on the customer. The day before we pick a traditional auto environment. He and the whole experience reminded us of a Saturn dealership with the focus on the customer. The day before we picked up the 2012 Sorento SX I lost my job. Chris in financing worked hard to get a term and interest rate that took some of the pressure off. We were told the day before that the Simoniz Glasscoat had already been put on but we found it being applied the day we picked up the car. The price came off the invoice and the Glasscoat installation was completed. There was no hassle about adjusting the price or completing the installation. (There was some confusion because of staff turnover.) After purchase, I realized that we had negotiated on a car that had the accent lighting but the car we purchased -= they had to get it from another dealer several hours and another state away - did not have the lighting kit. I got a check for the cost of the lighting. Again, no hassles. Almost four months after the purchase on Year's Eve at 4:30 PM, I called Chris saying I could not start the car nor would the electronics shut off. Without missing a beat, he sent out Lloyd. A few minutes later and much to my embarassment, I realized the shifter was not in Park. (It was dark out. I know that's real weak.)I called Chris to tell him to call Lloyd back. And now when Chris reads this my secret will be out. :>) Thanks, Chris and Lloyd for demonstrating you care long after the sale. You are truly rare, indeed. Darryl - the sales manager, Lloyd, Chris, and everyone I dealt with at Kia of Burlington are the best. I unreservedly recommend them. More
Chad and Jen in the service department are amazing!!! My 2011 Kia Sorento has 28,000 miles on it and 1 1/2 years, so I am in often for regular oil changes and regular service. I have also been in for other 2011 Kia Sorento has 28,000 miles on it and 1 1/2 years, so I am in often for regular oil changes and regular service. I have also been in for other repairs or problems and each and every time they are awesome. There is never a problem, I drop my car off with no problems, they call me to follow up or tell me when my car is ready and pick up is always easy and cashing out is easy! I have run into a few issues and they have taken care of them so fast that I don't even have time to get upset about it. My only complaint which is not their fault is the parking lot is BAD, their is hardly ever any parking and the lot is so small and odd to begin with. I can tell it is being worked on and has gotten a little better, but far from good still. Keep up the great customer service and I look forward to my next visit! (now who ever says that about going in for auto service?) More
All of the staff that I encounterd were professional, courtious, helpful and honest. My sales person, the sale managers and the finace person made the process very easy. I feel strongly that the relation courtious, helpful and honest. My sales person, the sale managers and the finace person made the process very easy. I feel strongly that the relationship with this dealer will be a long one. I would reccomend all of my family and friends to buy form my sales person. More