Herb Chambers Kia of Burlington

I worked with Steve Sousa, Salesman. I could not have asked for a more polite, patient, and knowledgeable salesman. When looking around the lot I really did not know what I wanted. He gave me the inf asked for a more polite, patient, and knowledgeable salesman. When looking around the lot I really did not know what I wanted. He gave me the info on all of the cars I asked about. He did not pressure me at all. He was so positive about everything. Very detailed. I did buy a 2013 KIA Sportage EX from him. I beleive he might of come in on his day off to deliver this to me. I was very pleased with him, he was so easy to work with, never before had I had this type of experience when looking for a new vehicle. I also worked with Jose and Ricardo in finance and they were very professional as well. I would recommend going to see Steve Sousa if you are looking for a new or used vehicle, Burlington KIA Sincerely, Pauline and Wayne Bourgeois More

bought a 2013 kia sorento,after 500miles only getting 13mpg sticker said 18 to 24,brought it back 1st time they said car needs to break in,mybe so but never in any other of my cars,2nd time they said the 13mpg sticker said 18 to 24,brought it back 1st time they said car needs to break in,mybe so but never in any other of my cars,2nd time they said they re-programed computer due to car sitting in lot for a while,that i should now get 18-20mpg,well after filling ups again and keeping track still getting 13mpg just like the dash says,not happy,also wrote to kia ,havent got any follow up call to see if mpg is better and if i am happy More

I can not say enough good things about the service department at Herb Chambers Kia. Jen has been there since I got my first Kia with them and still impresses me with her ability to handle any situati department at Herb Chambers Kia. Jen has been there since I got my first Kia with them and still impresses me with her ability to handle any situation and she truly defines great customer service!!! Diego is newer to the service department as the manager, but has also treated me well and I NEVER have had any reason to dislike or say anything bad about the level of service and attention to detail I get. It doesn't matter what I am there for they always are great and the team doing the service that I never get to see or deal with must be amazing too. Thank you as always and keep up the amazing work! More

I am providing this rating and writing this review for a number of reasons, the first being that I LOVE MY NEW CAR! I bought a 2013 Kia Sorento last week and thanks to the dealership and the salesperson (Jo number of reasons, the first being that I LOVE MY NEW CAR! I bought a 2013 Kia Sorento last week and thanks to the dealership and the salesperson (John Frances) my experience superseded all of my expectations. John knew the ins and outs of the vehicle and made the trade in process so simple and hassle free. He worked directly with the GM and the finance person so that there was never a moment I was unsure of what was going on and I was treated with the upmost respect by all. Thanks to his hard work I really got a great deal and left feeling thrilled - a week later I am still thrilled with my experience!! I recommend buying a car from this dealership, John Frances in particular - to anyone thinking of buying a new car. More

In more than fifty years of purchasing cars, I've never had a more pleasant or satisfying experience than yesterday (Oct.24th) at this dealership. Your salesman, Ricardo Oliveira, knew exactly what I did had a more pleasant or satisfying experience than yesterday (Oct.24th) at this dealership. Your salesman, Ricardo Oliveira, knew exactly what I did and didn't want, was informative, helpful, and most importantly, brief! He instinctively realized I did not want to be "talked into" anything or bored with details in which I was not at all interested, and wisely handled the sale accordingly. I might add the Sales Manager he called in to finalize things (this was a cash sale) , followed through in the same expeditious manner. Purchasing a new car has always been a task I've found to be onerous, but I must say my experience at this dealership has given me reason to reconsider. I would certainly consider doing business with this Company in the future as well as recommend it to others. More

Bob was a pleasure to deal with. He was low pressure and acted more as an advisor to help us make our own decision on a vehicle by providing helpful information. At no point did we feel we were being "stee acted more as an advisor to help us make our own decision on a vehicle by providing helpful information. At no point did we feel we were being "steered" towards a car. The final deal could not be beat. Follow up service has been equally respectful and friendly. I'm looking forward to doing more business with dealership in the future - Bob in particular. More

Before you buy or lease from any other Kia dealer, make sure you call Tom O'Donnell at Herb Chambers Kia on 781-202-3456. Working with Tom was actually a pleasure. It was more like sitting and talking wi sure you call Tom O'Donnell at Herb Chambers Kia on 781-202-3456. Working with Tom was actually a pleasure. It was more like sitting and talking with a friend than going head to head with a car salesman. He explained EVERYTHING, covered all options and features and at patiently answered all of our questions. I highly recommend that you give him a call if you are looking for a very fair, no hassle deal. - Bob M. More