Herb Chambers Kia of Burlington

I had Excellent service, I did not feel pressured at all. And a great deal, I had my car in 2 days. The deal went smoothly. And a great deal, I had my car in 2 days. The deal went smoothly. More

I recently purchased a 2014 Kia Sorento from Kia of Burlington. Working with julian Aguirre was the best car buying experience i could of had. He is a very professional and knowledgable salesman. He wa Burlington. Working with julian Aguirre was the best car buying experience i could of had. He is a very professional and knowledgable salesman. He was very extensive in his knowledge of the Kia product. He showed me all the different types of models and the difference between each year. He helped me come to a decision that would fit best for my 7 month old daughter and I. He helped me fit the baby seat in each vehicle and showed me the Sorento that worked best for the price and compatibility I was looking for. Julian took his time to make sure he carefully went over each aspect of the vehicle. He also informed me of the positive aspects of having cloth seating and shaded windows in the back for the baby. He took his time to make sure I was completely comfortable with the decision i had made. He introduced me to the service manager and showed me around the service bays to see where the Sorento would be cleaned and fixed if necessary in the future. Julian is a pleasant and knowledgable salesman that is a true asset to the herb Chambers team and I was lucky to have worked with him. Julian truly enjoys his job and it comes through in the work he does. More

I went into Herb Chambers somewhat skeptical after having been to several other Kia dealerships in the area. Those fears were completely unfounded after having met Jude. He was by far the most friendly, know been to several other Kia dealerships in the area. Those fears were completely unfounded after having met Jude. He was by far the most friendly, knowledgeable person I had met in my car buying experience. I was a bit of a difficult customer, I changed my mind last minute and had some financing issues but Jude stayed with me and helped make the experience pleasant; I really can't say enough good things about him, if you're in the market for a Kia go see Jude. More

I was led to believe that I could have my car detailed I was led to believe that I could have my car detailed when I had hard to remove stains or sap on the exterior. Now I was told by Jen at the service I was led to believe that I could have my car detailed when I had hard to remove stains or sap on the exterior. Now I was told by Jen at the service desk that I was misinformed and that is not the service I signed up for and will not be covered. I called simonize Daisy explained she would have this last service coverage. Jen in return spoke rudely to me and told me that my phone call to simonize was “irrelevant” and that she would be paying for my detailing and it would not be covered. I explained to Jen and another gentleman that I drive out of my way to continue my service at Burlington Kia because of that Simonize cleaning I was promised by "Bobbie" and I would not be returning for services in the future. The response I received was "ok". I am not sure what type of customer retention program they have, but it's not effective. I left feeling upset and lied to. More

I was very blessed to deal with Jullian. This is my second Kia Optima from Herb Chambers and could not be more pleased how I was treated by Jullian Aguirre. I have purchased cars for along time and I c second Kia Optima from Herb Chambers and could not be more pleased how I was treated by Jullian Aguirre. I have purchased cars for along time and I can honestly say that Jullian was a pleasure tro deal with. He was considerate of my whishes and helped me thru the process. His knowledge of the product was excellant and you can tell he likes what he is doing. I would not hesitate to recommend Jullian to anyone. More

Buying a car here was the most enjoyable car-buying experience I've had. No pressure, no games, no nonsense. My sales rep was Jude Kasekamp, who was very personable. Jude knew the answers to all t experience I've had. No pressure, no games, no nonsense. My sales rep was Jude Kasekamp, who was very personable. Jude knew the answers to all the questions we posed, and provided insight into the different models. Although we knew what car we wanted, he knew what to ask to ensure we got the model that best suited our needs and the features we'd (eventually) want. I have to give him extra credit for his parking skills, which you will understand once you visit the dealership. I would return to this dealership and Jude in particular. More

My experience at Kia was fantastic. While the team was friendly when I entered the dealership, they were not bothersome or overwhelming. I was on the market for a Kia Optima, and while working with Bob, h friendly when I entered the dealership, they were not bothersome or overwhelming. I was on the market for a Kia Optima, and while working with Bob, he was well-versed about each model within the line as well as patient and willing to answer any questions that I had. His customer service and knowledge were excellent, and he had a genuine interest in wanting to ensure that my car was the right fit for me and my needs. In short, my experience at the dealership and with Bob was fantastic. I also love my Kia Optima. I would highly recommend Kia as well as Bob Lucas. I will return to see him again when I need a new car in the future. More

I couldn't be happier! My experience at Herb Chambers Kia in Burlington was so easy and comfortable. The general manager was great to deal with and I felt my sales person Tom O'Donnell really cared abo Kia in Burlington was so easy and comfortable. The general manager was great to deal with and I felt my sales person Tom O'Donnell really cared about what I was looking for and made me feel at ease asking all my questions. I will definately recommend this dealership in the future. So happy with the entire process and love my Kia More

The Kia sales person, John Frances, was very helpful to me in picking out my vehicle. When my choice was finally made, he spent a lot of time explaining and helping me set the many features of the car. N me in picking out my vehicle. When my choice was finally made, he spent a lot of time explaining and helping me set the many features of the car. Nobody at the dealership applied any of the pressures one might expect in buying a new car. More