Herb Chambers Kia of Burlington

I purchased the 2014 Kia Optima EX last month. I had an afternoon off from work and decided to take a ride up to the dealership. I had purchased my 2012 Optima EX here and it had just turned 40K for milea afternoon off from work and decided to take a ride up to the dealership. I had purchased my 2012 Optima EX here and it had just turned 40K for mileage. I wanted to see what my trade in value would be. I spoke to the Sales manager Al who was fantastic and he eventually set me up with Julian. I told them my dilemma regarding keeping the 2012, which was almost paid off or purchasing a new vehicle. They were fantastic and had great knowledge of the Optima. I came back the second time and test drove the 2014 with Julian, he then took me to the other location to look at different colors that were available. We discussed price and I told them I would be back in touch within a couple of weeks. Julian called me a couple of time to check in on my decision. He did not pressure me at all. I had gone to two other Kia dealerships during that time. I had discussed my dilemma with them and told them I would be in touch with them. They continuously hounded me to make a decision because the month was coming to a close. I had made my decision to purchase, I called Julian, he had given me a great price on the trade in and a very competitive price on the new vehicle. I decided to go with him because of his professionalism, knowledge and ability to deal with a person who wasn't really sure if he wanted to buy a car at that time. I am very satisfied with the purchase. No regrets at all. Julian and Herb Chambers Kia Burlington are highly recommended by me to all my friends, family and colleagues. Sincerely, Jeff Christie More

Anthony Mamakos I just bought a 214 Kia this week. I and I want to tell you I went to 3 Kia dealerships and was not happy when I met Tom O' Donnell at Burlington He is such a gentelmen. He answere I want to tell you I went to 3 Kia dealerships and was not happy when I met Tom O' Donnell at Burlington He is such a gentelmen. He answered every question I had asked of him about the LX .He found the best progham for me we sat and talked about 45 min. I was very comfertable with him. I bought the car that day because of him. You have a great employee at your site. Thanks so very much Tom for making my car buying a day pleasant Anthony Mamakos from Natick More

I recently came to herb chambers kia in search of leasing a car. I dealt with Julian, he listened to everything I had to say and he tried to get me a lease but had no luck with that. So he ended up offering a car. I dealt with Julian, he listened to everything I had to say and he tried to get me a lease but had no luck with that. So he ended up offering me a 2010 kia soul to buy and by the end of my visit I walked off the lot with a new used car which I was very happy with. I plan on coming back to this dealer because they made my experience very warm and welcoming and no PRESSURE. More

I recently purchased a used car from Herb Chambers KIA in Burlington, and had received a letter that there had been a recall on my car, I called to schedule a time to bring it in to be looked at. I spoke wit Burlington, and had received a letter that there had been a recall on my car, I called to schedule a time to bring it in to be looked at. I spoke with Jennifer Nelson over the phone and had told me " come right in we can take care of you right away or if that did not work I could make an appointment that worked best for me. She was very pleasant and friendly. As I did take the appointment to come in right away, I was greeted by Jennifer ( to whom I spoke with on the phone), She had given me all the details about recall and assured that there would be no charge. She went above and beyond to make sure that I was satisfied with the service and just as she had said " It will be about 1 hour to an Hour and a half". It was it took about an hour and the service technicians worked efficiently to stay with in that time frame. HIGHLEY RECOMNDED!!!!! FIVE STARS!!!! More

Brought my sister's 2007 Kia spotage in recently for Brought my sister's 2007 Kia spotage in recently for an oil change and the service was fast and efficient. After a complete inspection of the car som Brought my sister's 2007 Kia spotage in recently for an oil change and the service was fast and efficient. After a complete inspection of the car some minor issues were found and the price Jennifer gave to fix the problem was reasonable and fair. The car was returned to me all cleaned and they vacuumed the inside too. Great service from Herb Chambers Kia. More

I have been servicing my Kia here for 3 years. Jennifer Nelson has always helped me. I give her the highest rating as she is beyond pleasant, thorough, and expeditious. Once I even stopped in with no app Nelson has always helped me. I give her the highest rating as she is beyond pleasant, thorough, and expeditious. Once I even stopped in with no appt. for and oil change before work and she got me in and out in less than 30 min. She is fantastic and always recognizes me when I come in. Thank you Jennifer! More

Got a letter re: a recall. I bought my car used from a Got a letter re: a recall. I bought my car used from a dealer out of state and was amazed to think KIA "hunted" me down for this recall Could have p Got a letter re: a recall. I bought my car used from a dealer out of state and was amazed to think KIA "hunted" me down for this recall Could have picked 3 dealers closer to my home but chose Herb Chambers cause I trust him & his company. Called and spoke w/ Jennifer Nelsen. I was blown away when she said, "come right in and we'll take care of you, no charge" ! I was greeted w/ a pleasant smile and a friendly directness that I like. Said it would be bout an hour and it was just that. I was offered and happily accepted coffee, fruit and ice cream. (When I had my old car in for service @ another dealership all I got old was tired coffee. Jennifer initiated pleasant conversation and inquiries about my experiences w/ my KIA, showing genuine concern to make sure I was happy w/ my car and ultimately Herb Chamber's service. Delightful banter ensued and I just had a stellar time there. I will go back for services w/ my car if & when the need arises and I'd be happy to do so. Jennifer Nelsen is a real credit to that organization and is THE reason Herb Chamber's has one new satisfied customer. More

Julien is one of the first salesman I've worked with that truly listened to our needs and made the deal "happen" in a professional way. We appreciate his honesty! that truly listened to our needs and made the deal "happen" in a professional way. We appreciate his honesty! More