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Herb Chambers Kia of Burlington

Burlington, MA

4.6
761 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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93 Cambridge St

Burlington, MA

01803

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Showing 761 reviews

July 15, 2014

Tom was great!! My experience purchasing my car was excellent. Tom was extremely knowledgeable, friendly, and professional. He made the who car buying experience very More

by craigjr24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom O’Donnell
Jul 15, 2014 -

Herb Chambers Kia of Burlington responded

Thank you, from all of us at Herb Chambers Kia, for taking time to share your experience with Tom. I'm so pleased to know that he provided you with exceptional service with your purchase. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Senee O'Connell General Manager

July 11, 2014

John Francis is awesome! We have purchased 4 Kia's total in the last 3 years. 3 have been from John Francis at Kia of Burlington (Forte. Sorento and the latest 2015 Optima). J More

by mtuccolo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 11, 2014 -

Herb Chambers Kia of Burlington responded

Thank you for your wonderful feedback. We truly appreciate your business over the years and look forward to the opportunity to service your automotive needs for many more years to come! Best, Senee O'Connelll General Managaer

July 08, 2014

Julian is so helpful! I'm a first time car buyer and was nervous going into my first round of negotiations. When I met Julian, he completely set me at ease and the convers More

by gjgrant586
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 08, 2014 -

Herb Chambers Kia of Burlington responded

Thank you so much for this kind review! Our friendly and knowledgeable team work very hard to ensure our guests are completely satisfied with their new car buying experience. I’m so pleased to hear Julian was able to assist you with your first car purchase. If you have any questions, please don't hesitate to reach out to us. Thank you again and we look forward to serving your automotive needs for many more years to come! Kind Regards, Senee O'Connell General Manager Herb Chambers Kia of Burlington

July 05, 2014

Great Experience My daughter just graduated from college and my son is entering his last year of school and it came down to the point where each of them were in desper More

by pgallagher13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Lucas
Jul 07, 2014 -

Herb Chambers Kia of Burlington responded

I sincerely appreciate you posting such great comments about your experience with Bob here at Herb Chambers Kia of Burlington. Everyone here strives to provide our guests with the best customer experience, and it is always a delight to read that one of our team members is exceeding our customers' expectations. Thank you for your recommendation and we look forward to serving all of your automotive needs for many more years to come. Sincerely, Senee O'Connell General Manager Herb Chambers Kia of Burlington

July 02, 2014

Wonderful Experience KIA of Burlington is the only place you need to go when you are looking to buy a new car. We visited KIA first and after going to several other place More

by dvaleras
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
demetrios valeras, Bob Lucas
Jul 02, 2014 -

Herb Chambers Kia of Burlington responded

Thank you for the glowing review! We strive to make the car buying experience as enjoyable as possible for all of our guests. Our staff is dedicated to your 100% satisfaction. On behalf of Bob and everyone here at Herb Chambers Kia, we greatly appreciate your fantastic recommendation and look forward to serving all of your automotive needs for many more years to come! Sincerely, Senee O'Connell General Manager Herb Chambers Kia of Burlington

June 23, 2014

5 stars for everything! Only few words would describe my experience with them: Please promote Tom O'Donnell! Best dealership I've ever been to. -Alex, happy owner of Optima More

by AlexVasilyev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom O’Donnell
Jun 23, 2014 -

Herb Chambers Kia of Burlington responded

Thank you, Alex, for taking the time to share your encouraging words and kind recommendation of Tom. We appreciate your business and look forward to serving your automotive needs for many more years to come! Best, Senee O'Connell General Manager Herb Chambers Kia of Burlington

June 22, 2014

Excellent service I have purchased several cars from Kia Burlington and have now used their servce center several times over the last week and it was excellent. Everyt More

by phindle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diego
Jun 23, 2014 -

Herb Chambers Kia of Burlington responded

Thank you for this wonderful recommendation of Diego. We believe that exceptional customer service is key and it is great to know that this belief held true through your experience with our service team. We appreciate your business and look forward to serving your automotive needs for many more years to come! Best, Senee O'Connell General Manager Herb Chambers Kia of Burlington

June 19, 2014

Julian Aguirre, amazing service! One June 11, 2014 I purchased a new vehicle (2015 Kia Sorento) from Herb Chambers Kia of Burlington. From my past, I had a horrible experience purchas More

by meg1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 20, 2014 -

Herb Chambers Kia of Burlington responded

Megan, What an outstanding review to read! It is great to know that Julian was able to provide you with a friendly and welcoming shopping experience. Here at Herb Chambers Kia of Burlington, our primary concern is delivering flawless customer service. I’m happy to hear that you felt confident about your purchase and your decision to choose us as your dealer. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Senee O'Connell General Manager Herb Chambers Kia of Burlington

June 13, 2014

Wonderful Car I purchased a 2014 Kia Forte at Herb Chambers Kia of Burlington. My salesperson named Bob Lucas was very professional, knowledgeable and friendly, who More

by cherylmar6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Lucas
Jun 16, 2014 -

Herb Chambers Kia of Burlington responded

Congratulations, Cheryl, on your new 2014 Kia Forte! I'm so honored by your kind words and happy to hear that Bob was able to assist you with your new Kia. We aim to provide each guest with the best customer experience and Bob is truly a testament to that. I will be sure to share your kind words with him. Thank you for your business and we look forward to serving all of your automotive needs for many more years to come. Sincerely, Senee O'Connell General Manager Herb Chambers Kia of Burlington

June 10, 2014

Great and friendly experience Two weeks ago, May 27, I came in to get my car looked at. Before I agreed to have it looked at I went to the showroom to discuss a possible trade in. More

by ChrisEllison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 10, 2014 -

Herb Chambers Kia of Burlington responded

Thank you, Chris, for taking the time to share your experience with Julian and our team here at Herb Chambers Kia od Burlington. We strive to provide our guests with exceptional customer service and I’m so pleased you’ve recognized Julian's hard work. We appreciate your business and we look forward to serving your automotive needs for many more years to come! Best, Senee O'Connell General Manager Herb Chambers Kia of Burlington

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