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Herb Chambers Kia of Burlington

Burlington, MA

4.6
761 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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93 Cambridge St

Burlington, MA

01803

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Showing 761 reviews

March 13, 2015

Great purchase experience with Herb Chambers Kia My experience was with Julian Aguirre, who was great to deal with. We knew exactly what we were looking for when we came in and wanted to pay the ad More

by tbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 23, 2015 -

Herb Chambers Kia of Burlington responded

On behalf of our entire team here in Burlington, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Senee O'Connell, General Manager

March 10, 2015

My experience with the Kia dealerrship of burlington .I walk in to the dealership with no intention of purchasing a car.A gentleman by the name of Julian introduce himself and asked if i needed any help More

by Salt45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 11, 2015 -

Herb Chambers Kia of Burlington responded

Thank you so much for taking the time to give us positive feedback. We make every effort to provide the very best customer service. Hearing from our guests that we have succeeded in this endeavor is always gratifying! We're absolutely thrilled you love your new car. We value your business and look forward to serving your automotive needs for many more years to come! Best, Senee O'Connell, General Manager

March 07, 2015

Used Car Purchase Purchased a 2010 Subaru. Car Fax report provided. Price was fair price. (Of course we always want to pay less). Used car check was done after we made More

by Joevengren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex and used car manager.
Mar 10, 2015 -

Herb Chambers Kia of Burlington responded

Thank you for taking the time to share your encouraging words and kind recommendation. At Herb Chambers Kia, we take great pride in surpassing any and all expectations you might have in your vehicle decision. We appreciate your business and look forward to serving your automotive needs for many more years to come! Best, Senee O'Connell, General Manager

January 26, 2015

Awesome experience! I purchased a new 2015 Kia Optima EX and could not have been more pleased! The dealership was clean and everyone was friendly. I worked with John Fran More

by lefos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 26, 2015 -

Herb Chambers Kia of Burlington responded

Thank you so much for taking the time to give us positive feedback. We make every effort to provide the very best customer service. Hearing from our guests that we have succeeded in this endeavor is always gratifying! We value your business and look forward to serving your automotive needs for many more years to come! Best, Senee O'Connell, General Manager

January 16, 2015

Very pleased We needed to purchase or lease a vehicle on short notice and we were very fortunate to work with Julian at Herb Chambers Kia Burlington. Through the e More

by KiaSoulOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 16, 2015 -

Herb Chambers Kia of Burlington responded

Thank you for this wonderful feedback and for choosing Herb Chambers Kia for your automotive needs. It's a pleasure to learn that Julian was able to assist you and make sure you had a pleasant experience. We appreciate your recommendation and please feel free to reach out with any questions or future auto needs as we are always here to help. Happy New Year! Senee O'Connell, General Manager

January 01, 2015

First time leasing made easy My wife and I just leased a 2015 Kia Optima and were very pleased with our experience working with Julian Aguirre. Julian's knowledge and ability to More

by dalondino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 02, 2015 -

Herb Chambers Kia of Burlington responded

What an outstanding review to read! It is great to know that Julian was able to provide you with a pleasant and welcoming shopping experience. Here at Herb Chambers Kia, our primary concern is delivering flawless customer service. I'm happy to hear that you felt confident about your purchase and your decision to choose us as your dealer. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Happy New Year! Senee O'Connell, General Manager

November 28, 2014

John Francis... GREAT salesman!!! I went to KIA Burlington this weekend to see my options on a lease. I was introduced to John Francis. Right from the beginning I knew this would be More

by almccomiskey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 29, 2014 -

Herb Chambers Kia of Burlington responded

Thank you for taking time to write this review. I'm so happy to read that your car buying experience with John was such a positive one! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for the recommendations and we look forward to serving your automotive needs again! Best, Senee O'Connell., General Manager

November 23, 2014

renewing lease Recently leased new 2015 Sorrento for my wife. Julian was salesman I worked with and was very professional. trading in current lease and acquiring ne More

by tmcconologue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 24, 2014 -

Herb Chambers Kia of Burlington responded

Thank you for taking time to write this review. I'm so happy to read that your car buying experience with Julian was such a positive one! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for the recommendations and we look forward to serving your automotive needs again! Best, Senee O'Connell, General Manager

November 21, 2014

Best New Car Leasing Experience Just got my Kia Soul from Tom O'Donnel today. What a great experience! Tom's knowledge,professionalism and willingness to explain things was remarkabl More

by galant2014
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom O’Donnell
Nov 21, 2014 -

Herb Chambers Kia of Burlington responded

Thank you for taking the time to write this review. I'm so happy to read that your car-buying experience with Tom was such a positive one! One of our primary goals is to give each guest a positive and professional experience, it sounds like Tom did just that! We appreciate your business and look forward to seeing you again. Best, Senee O'Connell, General Manager

November 07, 2014

no-bull, no-pressure = great car buying experience! Truly a great experience!!! This was the first time my wife and I ever leased a new vehicle. We had two bad experiences in the past with used car de More

by mnbsanders
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Al in Finance
Nov 10, 2014 -

Herb Chambers Kia of Burlington responded

Thank you for posting such an awesome positive review! I appreciate you taking the time to share you and your wife's experience with John. A terrific guest experience is what we aim for each and every time and John is truly a testament to that. I'll be sure to pass on your kind sentiments. Thank you for your business and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Senee O'Connell, General Manager

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