Herb Chambers Kia of Burlington

Tom O'Donnell was super easy to work with My fiancée knew she wanted to buy a new Kia Forte EX sedan, along with some specifics about it. I researched dealerships and am so glad I settled on t My fiancée knew she wanted to buy a new Kia Forte EX sedan, along with some specifics about it. I researched dealerships and am so glad I settled on this one. And I'm so glad we ended up working with Tom O'Donnell. We went in on Mother's Day with no appointment and Tom was promptly assigned to help us. Tom was quite mellow so initially we weren't sure what to expect. But as we interacted with him more during that visit and signed the paperwork to place a deposit on the car she wanted, we became much more comfortable. We came to realize during that visit and our subsequent phone calls and appointments that Tom is consistently patient, very knowledgeable about the vehicles and the process, focused on getting us what we wanted when we wanted it, with no pressure or sleazy tactics. Tom moved diligently on his end to get everything done for us behind the scenes quickly but never rushed us and his communication could not have been better. They offered us such a big discount off retail price up front that we spent very little energy on negotiation. Tom came across as so honest and straightforward—as well as a pleasure to work with—that we were not inclined to waste time or energy working with other dealerships. We completed the purchase process and she drove happily away in her new car by the next weekend. It was one of the few car buying experiences in my lifetime where the salesperson was a delight and made the whole process pleasant, easy, understandable, and satisfying. More

Worth the visit Bought a used Chrysler 300C approx. 3 weeks ago from John Francis. Smooth & easy transaction. Even though it wasn't a Kia, John was knowledgeable abou Bought a used Chrysler 300C approx. 3 weeks ago from John Francis. Smooth & easy transaction. Even though it wasn't a Kia, John was knowledgeable about the car & took time to answer all questions. It was me who rushed him on the deal. Even better, he delivered the car a couple of days later in New Hampshire at the town clerks office. Great service! More

Amazing experience Tom O'Donnell came highly recommended as a salesperson. After my husband and I bought our new Kia from him, we are recommending Tom as well! He's pati Tom O'Donnell came highly recommended as a salesperson. After my husband and I bought our new Kia from him, we are recommending Tom as well! He's patient, a great listener and made us feel important. We love our new car and will be seeing Tom for our next one! More

great experience!! we just bought our 3rd vehicle from Herb Chambers Kia and it's always a great experience! John and Julian are very professional and i would absolutely we just bought our 3rd vehicle from Herb Chambers Kia and it's always a great experience! John and Julian are very professional and i would absolutely recommend them!! the process was smooth and there is never any pressure. Thank you guys for all you do! i absolutely love my new car!!! More

Wonderful people, wonderful customer service. I accompanied my daughter here to help her buy a car after hearing great things. John Francis was our salesperson and was perfectly transparent. He we I accompanied my daughter here to help her buy a car after hearing great things. John Francis was our salesperson and was perfectly transparent. He went above and beyond to make sure she had the best experience. I've already told several friends and acquaintances to visit Kia Burlington! More

Great Vehicle-Buying Experience I recently bought a vehicle at Herb Chambers Kia of Burlington. I have to say that from beginning to end, the process was low-key and easy. The staff I recently bought a vehicle at Herb Chambers Kia of Burlington. I have to say that from beginning to end, the process was low-key and easy. The staff were helpful and knowledgeable and worked with my schedule to make everything happen. Two staff in particular--Ramon Amill and Julian Aguirre--were really great to work with. I have had negative experiences in the past with other dealerships in the car-buying process. We were glad that this experience was such a positive one. Beyond that, we're thrilled with our new car! More

EXCELLENCE at KIA Burlington After reviewing the best rated SUV's online, my husband decided that he wanted me to have a KIA Sorento. From the moment we stepped into the Herb Cham After reviewing the best rated SUV's online, my husband decided that he wanted me to have a KIA Sorento. From the moment we stepped into the Herb Chambers KIA dealership (in Burlington, MA), everyone greeted us pleasantly. Ultimately, I worked closest with Julian Aguirre. He was extremely patient, informative and helpful in every way. The entire process (which could be very stressful) went very smoothly, thanks to Julian and the whole team. I would highly recommend Herb Chambers KIA to anyone interested in buying a great vehicle and wants exceptional customer service. More

Love my Sorento! Thank you Frank Madden I recently leased a 2017 Kia Sorento at Kia Burlington. This is my second lease with this dealership and Frank Madden, sales and lease consultant, wo I recently leased a 2017 Kia Sorento at Kia Burlington. This is my second lease with this dealership and Frank Madden, sales and lease consultant, worked with me and got me a great deal. He went out of his way to find the car that I wanted. He even came in on his day off to accommodate my schedule. I love my new ride and would recommend this dealership. More

Tom O'Donnell is the best My experience with Kia Burlington MA ,regarding the car leasing was excellent; this is a second car that I have; I am happy with smooth and easy proce My experience with Kia Burlington MA ,regarding the car leasing was excellent; this is a second car that I have; I am happy with smooth and easy process of transition from one car to the other; the registration, inspection, lease paper signing, it was without any stress. Highly recommended. Viki More