Herb Chambers Kia of Burlington

Awesome customer service Everything I requested was taken care of and I extremely happy with the service. The price was very fair given what was done to update the car. I alwa Everything I requested was taken care of and I extremely happy with the service. The price was very fair given what was done to update the car. I always have a good experience at this dealership More

Very good, quick service Came in for oil change and CPU update, was about 15 minutes early for appt.,, car went in almost as soon as I finished with Diego and came back out Came in for oil change and CPU update, was about 15 minutes early for appt.,, car went in almost as soon as I finished with Diego and came back out washed maybe 40 minutes later (also got new wiper blades) as I was talking with Sales Mgr. Julian about my next probable lease. Then took a drive with Jim in a new Sorento to see a few better features than mine has. Will be back in a few months about another lease. More

satisfaction Tom o'donnell was thorough and pleasant. He concluded the deal very well. I was very happy! I'm looking forward to further interaction in the future. Tom o'donnell was thorough and pleasant. He concluded the deal very well. I was very happy! I'm looking forward to further interaction in the future. More

Amazing I worked with him Parker, and bought a telluride, he had amazing knowledge and kept his word on our monthly payment. It was such an easy process! Than I worked with him Parker, and bought a telluride, he had amazing knowledge and kept his word on our monthly payment. It was such an easy process! Thank you!! More

Service was good but customer service and friendliness poor Went and got an oil change and tried explaining there was a slight issue with steering in car and it might have been attributed to when car was being Went and got an oil change and tried explaining there was a slight issue with steering in car and it might have been attributed to when car was being serviced for a recall in steering and asked them to take a look and the rep was not friendly at all and in fact seemed offended that I would even think that. Have dealt with the same rep every time I go in for an oil change and he never has a smile on his face and makes the customer seem like they are a burden to his day. Not friendly at all and will be taking business elsewhere specifically because of this rep. More

Typical maintenance service. All the workers provide excellent service and make sure thing are done properly. They keep me advised of any future work needed and when needed. All the workers provide excellent service and make sure thing are done properly. They keep me advised of any future work needed and when needed. More

Very satisfied. We have been coming here for several years now. We always get great service every time. The staff is very friendly and the quality of work is superb. We have been coming here for several years now. We always get great service every time. The staff is very friendly and the quality of work is superb. More

Excellent service as always! I have been bringing my Kia Spectra in for scheduled maintenance since I purchased it at Herb Chambers 5 yrs ago. I always leave knowing my car has be I have been bringing my Kia Spectra in for scheduled maintenance since I purchased it at Herb Chambers 5 yrs ago. I always leave knowing my car has been serviced by knowledgeable and caring and honest workers. Thank you, Diego Barreto, for making my appt. worry free. And thank you Tom O'Donnell for always making a point of stopping and saying hello and asking how I'm doing. It is always a pleasure to see you! More

Great experience with Ramon This is our second lease through Ramon (fifth lease with Kia of Burlington over the past 8 years or so). They have always been helpful and accommodat This is our second lease through Ramon (fifth lease with Kia of Burlington over the past 8 years or so). They have always been helpful and accommodating...that's why we keep coming back! My lease is up June, 2020...see you then gentlemen! Paul and Lisa Whelan More

Wonderful, stressless purchasing experience I purchased a Kia Sportage from Herb Chambers in Burlington and feel compelled to review the dealership after my experience there. I was not looking I purchased a Kia Sportage from Herb Chambers in Burlington and feel compelled to review the dealership after my experience there. I was not looking forward to the auto buying process at all but was so pleasantly surprised with Herb Chambers KIA. The staff was extremely welcoming and made me feel comfortable throughout the entire buying process, from test driving to picking up the car, and every step in between. Senee O'Connell made me feel welcomed from the moment I arrived at the dealership and matched me up with sales person Ramon Amilll who was extremely attentive and knowledgeable. It was a very relaxed setting and I instantly felt more at ease here than at other dealerships I had visited. Ramon returned my calls even on his days/nights off and took time to explain and demonstrate the many features of the vehicle. He returned my calls even on his days/nights off. There was zero pressure throughout the entire process and I felt very confident with the product and extremely pleased with the pricing. What more can you ask for with the car buying experience!?!?! More