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Herb Chambers Kia of Burlington

Burlington, MA

4.6
761 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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93 Cambridge St

Burlington, MA

01803

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Showing 761 reviews

July 29, 2019

Much needed improvement 3rd lease renewal....1st 2 experiences not so good...this time BIG improvement. Tom O'Donnell was the best person I have dealt with there yet. Total More

by NEELex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stuart Sterling (5 stars for Stuart also), Tom O’Donnell
July 19, 2019

New Lease Tom O'Donnell was great. This was our 5th lease with Herb Chambers Kia and the 3rd time working with Tom. Tom new exactly what I wanted, did not pre More

by Clucchese65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stu, Finance, Tom O’Donnell
July 03, 2019

Great Experience The customer service was excellent ! I had a oil change and got my wipers replaced it was a very easy and smooth process. Since I bought my Kia Sore More

by CCC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2019

Thanks Everyone was very friendly and knowledgeable. I like the new lyft ride option. Nice that my vehicle was ready when expected. Thanks for making the exp More

by Kiakia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2019

Honest and quick Amazing experience all around everything was as promised and my car was so clean after Jen, Cesar and Liz were great and the ice cream is a nice touch More

by Bigjim77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2019

Factory maintenance Excellent service department. In and out in no time. Fair pricing. Friendly and helpful service dept. took me earlier than my appointment time. C More

by Brooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2019

Best car purchase Walked in at 1pm, left at 3pm with a new car. Carlos & Rich were absolutely great. Very relaxed environment and answered any questions I had. Highly r More

by Mike429
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Fonseca, Richard Lowry
May 01, 2019

Recall Fast and awesome service definitely recommend to others. I do all the service of my car there very reliable take care of their customers thanks More

by Kia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2019

Smooth Things were done pretty much the way they should’ve been not too long waiting between processes overall Done well overall transaction was satisfac More

by Jacin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parker. Stu
April 24, 2019

Great experience, The salesmen are very upfront, personable, and experienced. They explain the options of each car that you may be interested in. They are quick and t More

by zoeylove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Amill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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