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Herb Chambers Kia of Burlington
Burlington, MA
761 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 761 reviews
April 11, 2020
Amazing Service! This is my THIRD vehicle I have leased from Burlington Kia. Julian A. is a very patient and humble individual and will make sure all your needs are me This is my THIRD vehicle I have leased from Burlington Kia. Julian A. is a very patient and humble individual and will make sure all your needs are met. Every time I enter this dealership I am treated as family and not just another sale. The girls loved their new 2020 Telluride!! Davtian Family More
by ArmenD
March 14, 2020
Everything was done to my satisfaction. The service department never disappoints. They know what they are doing, and they are most cordial. They did everything I asked. I know that I will The service department never disappoints. They know what they are doing, and they are most cordial. They did everything I asked. I know that I will leave the dealership's service department with quality service having been performed. More
by rebjeffrey
Employees Worked With
Other Employees :
Cathy who checked me out and accepted my payment - most friendly.
March 08, 2020
I love bringing my car for service at Kia Burlington the staff always goes above and beyond to make Things as easy as possible for me they go out of their way to make me feel special they are the best! staff always goes above and beyond to make Things as easy as possible for me they go out of their way to make me feel special they are the best! More
by Coltdev
Employees Worked With
March 01, 2020
We had a great experience buying our Kia! We would recommend this dealership to our friends. Everything was explained in a clear and concise way. recommend this dealership to our friends. Everything was explained in a clear and concise way. More
by heididaniels
Employees Worked With
Tom O’Donnell
February 15, 2020
Oil change Fast service Complete explanation of work done and charges as well as review of overall car condition. Car was returned cleaner than when dropped of Fast service Complete explanation of work done and charges as well as review of overall car condition. Car was returned cleaner than when dropped off. More
by kia owner
February 12, 2020
Everyone is always so friendly and helpful. From beginning to end. I dropped my car off and it was ready an hour later. Excellent service. beginning to end. I dropped my car off and it was ready an hour later. Excellent service. More
by dawncurry68
Employees Worked With
February 07, 2020
Never again. Bought a new Optima hybrid, one of the reasons was a 10yr 100,000 mile warranty. after 7 yrs. and 75,000 miles the engine seized up. (with no warning) Bought a new Optima hybrid, one of the reasons was a 10yr 100,000 mile warranty. after 7 yrs. and 75,000 miles the engine seized up. (with no warning) No check engine light, No oil pressure light, nothing. Then they spent three weeks determining the problem that it needs a new engine and wont be covered under warranty. Got no calls from Cesar and only 1 from Diego, I had to call them at least a dozen times to get info on my vehicle. finally had it towed to a shop that would fix it. More
by nick793
February 02, 2020
quick deal, low pressure Really had just stopped in to look but they had exactly what I wanted and were able to meet my financial bottom line quickly. Richard was my sales man Really had just stopped in to look but they had exactly what I wanted and were able to meet my financial bottom line quickly. Richard was my sales man and made the transaction smooth and efficient. Very happy with my Stinger - it was worth the wait! More
by Mike C
Employees Worked With
Richard Lowry
January 30, 2020
Worst customer service I have ever received at a car dealership. Very unprofessional. He was trying to sell me a car at a very unreasonable price and when I called him on it and tried to negotiate a dea dealership. Very unprofessional. He was trying to sell me a car at a very unreasonable price and when I called him on it and tried to negotiate a deal. He went in the back and came out very angry and kicked me out. More
by Mriberio
Employees Worked With
January 29, 2020
Efficient process, pleasant people We knew we wanted to buy a Telluride and Michael Carvelli and his Kia team did a great job of ordering the car and keeping us informed of when it may We knew we wanted to buy a Telluride and Michael Carvelli and his Kia team did a great job of ordering the car and keeping us informed of when it may arrive. The document process went smoothly and we are excited to pick up our car this weekend. More
by neilnsheth
Employees Worked With
Michael Carvelli
