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Herb Chambers Kia of Burlington
Burlington, MA
776 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 776 reviews
February 02, 2025
I worked with John F and he was very responsive and helpful to me. He asked me questions to help narrow it down to what I might be interested in & then made recommendations to test drive vehicles. helpful to me. He asked me questions to help narrow it down to what I might be interested in & then made recommendations to test drive vehicles. More
by Dmlegro
January 22, 2025
Terrible mechanic service: They replaced my left strut, and just two months later, I found the three nuts on top were not even tightened. To make matters worse, when I needed emergency assistance, they re and just two months later, I found the three nuts on top were not even tightened. To make matters worse, when I needed emergency assistance, they refused to provide it. Instead, they simply told me to drop off the car and wait for my turn like it was just any other routine service. This is gross negligence and shows a complete disregard for safety and customer care. Their incompetence and indifference are absolutely disgraceful. More
by taehyung13
January 19, 2025
This dealership is able to set up an appointment efficiently that will fit your schedule. When you arrive for your appointment you are greeted, paperwork is ready, plan of service is reviewed and t efficiently that will fit your schedule. When you arrive for your appointment you are greeted, paperwork is ready, plan of service is reviewed and time needed to complete is noted. The waiting area with rest rooms is clean, comfortable seating, television, coffee. If there are things along the way that need to be addressed, service manager stops and comes to discuss and for me brakes were needed which could be done at that time. I am new to the area, and this dealership is excellent. More
by Barbara Renzullo
Employees Worked With
January 19, 2025
John provided excellent service. He was knowledgeable, patient, and showed attention to detail. We had a great experience. He was knowledgeable, patient, and showed attention to detail. We had a great experience. More
by Sarah
Employees Worked With
January 05, 2025
I like the fact that this dealer makes a video of your car and the technician explains in detail and suggest what needs to be replace and makes recommendations. I think this is cool you get to see what th car and the technician explains in detail and suggest what needs to be replace and makes recommendations. I think this is cool you get to see what the technician is explaining. More
by Izzy
January 02, 2025
The staff were all very friendly and a pleasure to work with! I will be recommending friends and family to purchase their next vehicles through this dealership! with! I will be recommending friends and family to purchase their next vehicles through this dealership! More
by jennysalvia
January 01, 2025
I like being able to schedule my service online. The employees are super friendly and nice and let me know if there are other issues with my car other than what I brought it in for. And they always The employees are super friendly and nice and let me know if there are other issues with my car other than what I brought it in for. And they always make time for the extras to be done. More
by JM
Employees Worked With
Michael Montealegre-Pineros
December 30, 2024
Great service operation from front to back. Michael set up the appointment, stayed on top of the work and let me know when the vehicle was ready. Michael set up the appointment, stayed on top of the work and let me know when the vehicle was ready. More
by jackooks
Employees Worked With
Michael Montealegre-Pineros
