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Herb Chambers INFINITI of Westborough
Westborough, MA
1,403 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024.
We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,403 reviews
February 12, 2025
Always a good experience. My car looked great after the service was complete. Nice staff My car looked great after the service was complete. Nice staff More
by Johnna.tokarz
Employees Worked With
February 12, 2025
Sami was extremely helpful and knowledgeable and intently listened to my needs and concerns enabling me to make an informed decision. listened to my needs and concerns enabling me to make an informed decision. More
by lynne_ashby
Employees Worked With
February 12, 2025
We had a wonderful experience at Herb Chambers Infiniti. Sami was extremely helpful and efficient! Sami was extremely helpful and efficient! More
by jenniferjaroch22
Employees Worked With
February 11, 2025
Sami, was the most easy going, mild mannered sales person I have every had to deal with. He was very personable, this alone made my buying experience a great one. Thank you Sami! I have every had to deal with. He was very personable, this alone made my buying experience a great one. Thank you Sami! More
by perkinsne1
Employees Worked With
February 11, 2025
I've been using Herb Chambers Infiniti for many years now and their service is top rate! Ferdie is a great service rep and along with Matt they do a fantastic job for me every time. Good Men! and their service is top rate! Ferdie is a great service rep and along with Matt they do a fantastic job for me every time. Good Men! More
by Dave G
February 10, 2025
They are very transparent. Showed me a video of my vehicle and what services are recommended. Showed me a video of my vehicle and what services are recommended. More
by huynhhai
Employees Worked With
February 09, 2025
They were pleasant, honest, and did all my paperwork in one day! I would use them again. Sami did an excellent job. one day! I would use them again. Sami did an excellent job. More
by jenniferworden605@gmail.com
February 05, 2025
Once again my service appointment was handled with professionalism and efficiency. The Herb Chambers Infiniti team of Westborough are just the very best. Matt and Ferdy are tremendous in their respons professionalism and efficiency. The Herb Chambers Infiniti team of Westborough are just the very best. Matt and Ferdy are tremendous in their response and service. Honestly, they are a big reason. I stay with Infiniti and this dealer. They always make our experience comfortable with a real personal touch. I like it! More
by CMW
February 05, 2025
He spend extra time last night and today helping me with everything I needed to do for get ready my car. everything I needed to do for get ready my car. More
by Michael Molano
Employees Worked With
February 04, 2025
With a lot of traveling on my end Sami and I were in contact for a few weeks about selling my vehicle. With me only being in town for a couple days he was able to come to my place with no hesitation for contact for a few weeks about selling my vehicle. With me only being in town for a couple days he was able to come to my place with no hesitation for the at home appraisal! He is very well mannered & super knowledgeable which helped me in a lot of ways throughout the process not only with selling my vehicle but with purchasing the next one thank you Sami !! More
by Neiko Riley
Employees Worked With
