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Herb Chambers INFINITI of Westborough

Westborough, MA

4.9
1,402 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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312 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,402 reviews

February 28, 2025

Dealership and Sami specifically were very professional and understanding of what I as looking for in a potential car. Asked a lot of questions to fully understand and were honest in answers and feedback. More

by DEC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Elentukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2025 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your experience with us! We're delighted to hear that Sami and the team at Herb Chambers INFINITI of Westborough provided professional and honest service. We appreciate your feedback and look forward to assisting you again in the future!

February 27, 2025

Sami Zachary was excellent and most pleasant to deal with. I would have no problem dealing with him in the future. More

by Googlyme716
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Herb Chambers INFINITI of Westborough responded

We're delighted to hear that Sami provided you with an excellent experience at Herb Chambers INFINITI of Westborough. Thank you for your kind words, and we look forward to assisting you again in the future!

February 27, 2025

Beautiful, clean dealership. Knowledgeable and helpful sales department. Efficient service department. Always a pleasure to deal with. More

by dobkin333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Elentukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Herb Chambers INFINITI of Westborough responded

Thank you for the wonderful feedback! We're delighted to hear that you've had such positive experiences with our team at Herb Chambers INFINITI of Westborough. We look forward to serving you again in the future!

February 26, 2025

Dealership is amazing, which is why we came back for a second purchase. Overall great experience. Super professional staff. More

by Dkaufman05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stiwar Polanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manager, not sure of name
Feb 26, 2025 -

Herb Chambers INFINITI of Westborough responded

Thank you for choosing Herb Chambers INFINITI of Westborough once again! We're delighted to hear about your positive experience with our professional team. Looking forward to serving you in the future!

February 22, 2025

The dealership was extremely clean and very well run. They had a knowledgeable and friendly staff all around that really wanted to work with their customers. More

by beanr24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your experience with Herb Chambers INFINITI of Westborough! We're glad to hear that our team provided a welcoming and professional environment. We appreciate your feedback and look forward to serving you again in the future!

February 22, 2025

Easy to get an appointment. Quick once the car was in there. Looked great after More

by michelle.karrat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Herb Chambers INFINITI of Westborough responded

Thank you for the five-star rating! The team looks forward to working with you again! - Herb Chambers INFINITI of Westborough

February 14, 2025

We had a fantastic experience working with Sam at Herb Chambers Infiniti in Westborough. We approached the dealership to sell our daughter’s Mazda3, and Sam was incredibly helpful throughout the proc More

by vinodvaidyanath
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Herb Chambers INFINITI of Westborough responded

We're delighted to hear that Sam provided you with such a fantastic experience at Herb Chambers INFINITI of Westborough. Thank you for recommending us and sharing your positive feedback! If there's anything else we can assist with, please feel free to reach out.

February 14, 2025

Sami was able to take care of me and agreed on mostly everything I asked. He made sure that they were able to change my rotor and brake pads and help me not get under water with my car. Good service More

by Anhhung
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Herb Chambers INFINITI of Westborough responded

Anhhung, we're delighted to hear that Sami provided you with such attentive service at Herb Chambers INFINITI of Westborough. It's great to know he could meet your needs and keep everything running smoothly!

February 13, 2025

My husband work with Sami at Herb Chambers when buying ower truck. He told me the Sami was the best car sales person he's ever work with. He loved his approach and calm demeanor. It made the purchase a g More

by Soraya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Herb Chambers INFINITI of Westborough responded

Soraya, we're delighted to hear that Sami provided such a positive experience for your husband at Herb Chambers INFINITI of Westborough. Thank you for sharing this wonderful feedback! Enjoy the new truck!

February 12, 2025

Always a good experience. My car looked great after the service was complete. Nice staff More

by Johnna.tokarz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Herb Chambers INFINITI of Westborough responded

Hi Johnna, we're glad to hear your car looked great after the service and that you had a positive experience with our staff at Herb Chambers INFINITI of Westborough. We look forward to serving you again! Safe travels!

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