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Herb Chambers INFINITI of Westborough

Westborough, MA

4.9
1,382 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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312 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,382 reviews

March 22, 2025

I have been using the Infiniti of Westborough Dealership for the last couple of years. I can’t say enough good things about them. Ferdy Franco has been my assigned Service Manager since day 1 and I am truly More

by Sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Herb Chambers INFINITI of Westborough responded

Sarah, thank you for sharing your positive feedback about Ferdy and the team here at Herb Chambers INFINITI of Westborough! We're delighted to know that our service consistently meets your expectations. Your satisfaction and safety are our top priorities, and we look forward to continuing to serve you in the future!

March 21, 2025

I sent my wife in to purchase a new car. Sami was kind and respectful of wants for a new car. Sami was a great salesman. More

by Marcl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Elentukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caitliyn- internet dept
Mar 21, 2025 -

Herb Chambers INFINITI of Westborough responded

We're delighted to hear that Sami provided such a positive experience for your wife at Herb Chambers INFINITI of Westborough. Thank you for sharing this feedback!

March 21, 2025

Great experience with both Sami and sales managers Kevin and Max. They got us a great deal on a new car and walkthrough everything with us. Sami was a great person to work with, and he made sure all our n More

by cz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Elentukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boulis Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brunell St. Pierre
Mar 24, 2025 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your experience with us at Herb Chambers INFINITI of Westborough! We're delighted to hear that Sami, Kevin, Max, and Brunell provided excellent service and made the process smooth. We appreciate your recommendation and hope you're enjoying your new car!

March 21, 2025

We love Sami! He is very honest, patient and knowledgeable! He made our car purchase very smooth and pleasant! We highly recommend Sami’s service! More

by sunny.q.huang2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Elentukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boulis Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
Mar 24, 2025 -

Herb Chambers INFINITI of Westborough responded

Thank you for the glowing review! We're delighted to hear that Sami provided such a smooth and pleasant car-buying experience at Herb Chambers INFINITI of Westborough. Your recommendation means a lot to us, and we appreciate your support!

March 19, 2025

Sam was the best salesman I have dealt with. He was patient, kind and listened to all my concerns. More

by Snarbonne5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Elentukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caitlyn
Mar 20, 2025 -

Herb Chambers INFINITI of Westborough responded

We're happy to hear Sam provided you with an excellent experience here at Herb Chambers INFINITI of Westborough! Thanks so much for your business and please don't hesitate to reach out if we can assist you again in the future!

March 18, 2025

Thanks to Sami, our car buying experience was smooth and enjoyable. If you're in the market for a car, I highly recommend working with him! More

by Eric
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Herb Chambers INFINITI of Westborough responded

Hi Eric, we're delighted to hear that Sami made your car buying experience smooth and enjoyable at Herb Chambers INFINITI of Westborough. Thank you for the recommendation! Enjoy your new ride!

March 18, 2025

Sami offered insightful advice and answered all of our questions without hesitation. We never felt rushed, and he made sure we were completely comfortable with our purchase every step of the way. Thank yo More

by Jean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Herb Chambers INFINITI of Westborough responded

Hi Jean, we're delighted to hear that Sami provided such a comfortable and informative experience at Herb Chambers INFINITI of Westborough. Thank you for sharing your positive feedback! Safe travels!

March 18, 2025

I bought my car at this dealership and was amazed with the excellent work of the staff. The purchase including the filling out all documents took me less than 2,5 hours. Especially I was impressed with th More

by gdeirochka77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Herb Chambers INFINITI of Westborough responded

gdeirochka77, we're delighted to hear that your experience at Herb Chambers INFINITI of Westborough was efficient and impressive! Our team takes pride in providing a smooth process for our customers. Enjoy your new car!

March 18, 2025

We are very lucky to have had Sami assist us in purchasing our new SUV. He was knowledgeable and professional. Sami took the time to understand what we were looking for and guided us through the en More

by Lindsey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Olivia Owens Brianna Nordstrom
Mar 18, 2025 -

Herb Chambers INFINITI of Westborough responded

Hi Lindsey, we're delighted to hear that Sami provided such a knowledgeable and professional experience at Herb Chambers INFINITI of Westborough. Thank you for choosing us for your new SUV purchase!

March 15, 2025

I had an amazing experience buying a used minivan. The dealership. Brian was great, a low pressured salesman, he made the process stress free. I felt like I was talking to a friend rather than buying a More

by grossibob60
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Herb Chambers INFINITI of Westborough responded

We're delighted to hear that your experience at Herb Chambers INFINITI of Westborough was so positive and stress-free! It's wonderful that Brian made the process smooth and even delivered the car personally. Thank you for recommending us, enjoy your new minivan!