Herb Chambers INFINITI of Westborough

I have been using the Infiniti of Westborough Dealership for the last couple of years. I can’t say enough good things about them. Ferdy Franco has been my assigned Service Manager since day 1 and I am truly for the last couple of years. I can’t say enough good things about them. Ferdy Franco has been my assigned Service Manager since day 1 and I am truly grateful and happy to have him working with me on my vehicles. He is a stand up guy that is always polite, knowledgeable and happy to see me when I come in. He greets me at my door, and will then confirm why I am in for service and ask if I have any other concerns. As he walks me to the waiting area, lets me know that I will receive a text and calls about my service and when it’s done. My last visit was for my back breaks. The service technician takes a video as he walks through my car providing the detail he is seeing for both front and back and lets me know what is needed and recommended. At which point I am able to discuss the price with Ferdy. Once the service is done, I receive a text with the completed information and either Ferdy will get me in the waiting room, or call me if he knows I’ve left the dealership. If I need a loaner, which I did this last time, they provide new, clean, full of gas vehicle that makes me very thankful I am a customer at their dealership. They always wash my vehicle and make it feel like it’s brand new again. I’ve never had anything but wonderful care at this dealership where I know that when I leave, I’m not only happy, but I feel safe in my vehicle. More

I sent my wife in to purchase a new car. Sami was kind and respectful of wants for a new car. Sami was a great salesman. Sami was kind and respectful of wants for a new car. Sami was a great salesman. More

Great experience with both Sami and sales managers Kevin and Max. They got us a great deal on a new car and walkthrough everything with us. Sami was a great person to work with, and he made sure all our n and Max. They got us a great deal on a new car and walkthrough everything with us. Sami was a great person to work with, and he made sure all our needs met. We also appreciated Brunell for making the paper work very smooth. Highly recommends Sami and the entire Infiniti team at Westborough! More

We love Sami! He is very honest, patient and knowledgeable! He made our car purchase very smooth and pleasant! We highly recommend Sami’s service! He is very honest, patient and knowledgeable! He made our car purchase very smooth and pleasant! We highly recommend Sami’s service! More

Sam was the best salesman I have dealt with. He was patient, kind and listened to all my concerns. He was patient, kind and listened to all my concerns. More

Thanks to Sami, our car buying experience was smooth and enjoyable. If you're in the market for a car, I highly recommend working with him! enjoyable. If you're in the market for a car, I highly recommend working with him! More

Sami offered insightful advice and answered all of our questions without hesitation. We never felt rushed, and he made sure we were completely comfortable with our purchase every step of the way. Thank yo questions without hesitation. We never felt rushed, and he made sure we were completely comfortable with our purchase every step of the way. Thank you! More

I bought my car at this dealership and was amazed with the excellent work of the staff. The purchase including the filling out all documents took me less than 2,5 hours. Especially I was impressed with th the excellent work of the staff. The purchase including the filling out all documents took me less than 2,5 hours. Especially I was impressed with the work of the financial department. It was very efficient and quick. More

We are very lucky to have had Sami assist us in purchasing our new SUV. He was knowledgeable and professional. Sami took the time to understand what we were looking for and guided us through the en purchasing our new SUV. He was knowledgeable and professional. Sami took the time to understand what we were looking for and guided us through the entire process with ease! Thank you! More

I had an amazing experience buying a used minivan. The dealership. Brian was great, a low pressured salesman, he made the process stress free. I felt like I was talking to a friend rather than buying a The dealership. Brian was great, a low pressured salesman, he made the process stress free. I felt like I was talking to a friend rather than buying a car. The transaction was super quick, and I was amazed that he personally delivered the car to my house! The dealership is beautiful inside. Brian was great. I highly recommend seeing him if you're in the market for a car More