Herb Chambers INFINITI of Westborough

I was looking to buy a high quality vehicle and not have to deal with the typical experience of an over-aggressive sales force. They did not try and "nickel and dime" me, nor did we have lengthy drawn out to deal with the typical experience of an over-aggressive sales force. They did not try and "nickel and dime" me, nor did we have lengthy drawn out negotiations. I was extremely happy with the price that I paid, and the professionalism of the entire staff. They made the buying experience very simple and easy. I would have no problem going back and doing business with them. They followed up with me on every detail, and walked me through the entire process. Plus, the quality of the cars speak for themselves. They are very eager to earn your business. More

I spent months researching a new car- once I found the car I wanted I visited with a few dealerships. Infiniti of Westborough seemed to be the most informative and gave me the least pressure about buying car I wanted I visited with a few dealerships. Infiniti of Westborough seemed to be the most informative and gave me the least pressure about buying the car. They also gave me the best price. Overall a great experience. I would definitely recommend them to my friends and colleagues. More

Herb Chamber's Infiniti of Westborough is an excellent dealership. I was very impressed by the Online information provided by Jean Ouellette. Timely e-mails with updates on inventory and specials. She dealership. I was very impressed by the Online information provided by Jean Ouellette. Timely e-mails with updates on inventory and specials. She was very prompt to return my emails and she was a pleasure to talk to over the phone. Jim Walmsley was the Sales Rep. that I worked with and he was extremely professional and never pushed me during the 3-weeks I was in contact with him. Jim's knowledge of the Infiniti G37X was exceptional and he answered all my questions promptly. Paul Martineau was the Sales Manager I worked with and he was very pleasant during the entire process. I wanted to purchase my new Infiniti from Jim because he was so helpful and the dealership is 4 miles from my home. The new car price was competitive. Unfortuantely, the price I was offered for my trade in was lower than the trade-in price I received from another dealership. So I purchased the car elsewhere. I would highly recommend that customers that were in the market for a new Infiniti shop the Herb Chamber's Infiniti. I will perform my maintenance there and continue to recommend them to others in the Metrowest area of Massachusetts. More

Herb Chambers used Mini: Westboro,MA On 8/21/09 my Herb Chambers used Mini: Westboro,MA On 8/21/09 my husband and i drove out to westboro to see if there were any mini coopers on the lot and there pa Herb Chambers used Mini: Westboro,MA On 8/21/09 my husband and i drove out to westboro to see if there were any mini coopers on the lot and there parked in front of the dealsership was a beautiful used yellow mini cooper. we met with your senior director of sales Anthony Carlino. we appreciated Anthony's candor and his thorough presentation of the car; and he was very patient with our questions. it was actually an enjoyable experience without the kind pressure experienced at other dealerships. Anthony has kept us informed every step of the way. Not only would i call Anthony when its time for us to buy another car, we will recommend Anthony to our friends and co-workers. Joan & Wally rubin More

As a senior psychologist with a number of separate As a senior psychologist with a number of separate practice sites, I spend alot of time in my car. So, it was very important to me that I find a d As a senior psychologist with a number of separate practice sites, I spend alot of time in my car. So, it was very important to me that I find a dealer who would be more interested in helping me find the right car than in merely convincing me to purchase the most expensive luxury vehicle. After a number of frustrating visits to dealerships, I was fortunate to find Infiniti of Westborough. Pranav Gill and Anthony Carlino answered all my questions and gave me information about their vehicles that was eye opening. They also treated me, my wife and teenaged son with friendly humor and respect. This was the most pleasant experience I have had in decades of buying cars. Also, I love my new Infiniti. More

This was the best experience in purchasing my new G37X infiniti. Everyone we dealt with was very friendly and helpful. Anthony Carlino was very accomadating in locating the car with the options we wante infiniti. Everyone we dealt with was very friendly and helpful. Anthony Carlino was very accomadating in locating the car with the options we wanted. The whole sales staff went out of their way to make this sale take place and I appreciate it. The whole environment with a new clean building made it a comfortable experience. More

Thrilled to learn a new Infiniti dealership had opened nearer to home, but had no time to visit at first. I started out online and was able to accomplish all of what I needed to know before I even got th nearer to home, but had no time to visit at first. I started out online and was able to accomplish all of what I needed to know before I even got there. Availability, incentives price range and I scheduled an appointment to stop in after work. The dealership is gorgeous and the sales team provided personal and professional service. When I arrived, the vehicle was ready for me to test drive. They really did make good use of my time and I was able to get exactly what I was looking for at a great price. I look forward to working with their service department. I would recommend this new dealership and the experience they provide to everyone. More

I am a long time Nissan owner but I was looking to upgrade from my Maxima and I really liked the G37X. I was referred by a friend to make the trip to the new Herb Chambers dealership in Westborough a upgrade from my Maxima and I really liked the G37X. I was referred by a friend to make the trip to the new Herb Chambers dealership in Westborough and I am so pleased I did! The facility is breath taking and the staff members are welcoming, well informed, and customer service oriented. The General Sales Manager Paul was very accomodating and made what can be a very stressful experince a seamless one. All of my questions and concerns were addressed with the utmost professionalism and attentiveness. I walked out of that dealership with my new G37X and one of the best purchasing experiences I have ever had in any sales environment. The same friend told me about this web site so I decided to write a quick note of thanks and give a big thumbs up to the team at Infiniti in Westborough! Thanks! More

I was looking for a very specific 2009 G37 AWD Coupe that did not exist in inventory in New England. Paul Martineau went the extra step and found the exact car I wanted at a NJ dealer. Since I work out of st did not exist in inventory in New England. Paul Martineau went the extra step and found the exact car I wanted at a NJ dealer. Since I work out of state during the week, we had to negotiate everything during the week by e-mail and phone to closed the deal sight unseen. When that car became unavailable Paul found another in CT. We were able to close the deal in one week via long distance during the July price incentives. I have the car I want at the right price, the right trade in value and the right financing rate. Anthony Carlino went out of his way to help Paul and I close the deal during the dealer's month end rush and then help prep the car at delivery. Other dealers invited me to visit knowing they did not have my dream car in there inventory. I recommend Herb Chamber Westborough since they were able to make a complex deal work out for me. PS: I love this car! More

This dealership is the definition of customer service, I was so impressed the way the sales staff maintained such a professional yet friendly domineer. What stuck most in my mind was how in tune the genera was so impressed the way the sales staff maintained such a professional yet friendly domineer. What stuck most in my mind was how in tune the general manager Pranav Gill was with his store, it put my wife and I at ease making such a big purchase. I would and will absolutely recommend Herb Chambers Infiniti of Westborough in the future and will not think twice about coming back. More