Herb Chambers INFINITI of Westborough

For a first time buying experience, Herb Chambers Infiniti of Westborough was more than I expected. The service was nothing short of exceptional. The atmosphere was inviting, genuine, and very comfor Infiniti of Westborough was more than I expected. The service was nothing short of exceptional. The atmosphere was inviting, genuine, and very comfortable. Everyone was especially helpful and friendly. I had the pleasure to work with Anthony Carlino. I can honestly say he is one of the very best. Upon introduction and walking into his office, I knew I was in good hands seeing all the prestigious awards lined up along the side of his desk. Anthony Carlino went above and beyond the level of service I've ever received to make sure I got what I wanted, for the price I wanted, when I wanted it. Although it was cutting it close for the processing offices to be closed, Anthony made a special request for them to wait a little bit extra so that I could receive the instant gratification of driving home in my new EX35. I love it! I truly am a happy girl, and am very pleased to recommend this dealership to anyone who is interested in purchasing a car, whether it be the first time or not. It is without reservation that I highly recommend Anthony Carlino as the salesperson to work with. I could not have wanted anything more than to have my first time car buying experience to be with any other salesperson other than Anthony Carlino at the Infiniti dealership of Westborough. Anthony Carlino made me feel comfortable and shared the same enthusiasm and excitement in purchasing a new car, which would be one of my first largest investments in life. It was refreshing to be around his humble personality, passion for the business and expertise in product and being a salesperson. More

MY EXPERIENCE AT THIS DEALERSHIP WAS NOTHING SHORT OF EXCEPTIONAL. FROM THE MOMENT I WALKED IN I WAS TREATED WITH EXCELLENT CUSTOMER SERVICE. THIS IS BY FAR THE EASIEST CAR BUYING EXPERIENCE I HAVE HAD A EXCEPTIONAL. FROM THE MOMENT I WALKED IN I WAS TREATED WITH EXCELLENT CUSTOMER SERVICE. THIS IS BY FAR THE EASIEST CAR BUYING EXPERIENCE I HAVE HAD AND I DEFINITELY RECOMMEND TO ANYONE. WE WORKED WITH HENRY RODRIGUEZ FROM THE SALES DAPARTMENT WHO WAS OUTSTANDING AND MADE US FEEL AT EASE WITH EVERY QUESTION WE HAD PERTAINING TO BUYING A CAR. WE REALLY APPRECIATED HIS HONESTY AND SINCERITY. I LEFT A HAPPY CAR OWNER AND WILL DEFINITELY RETURN TO PURCHASE A 2ND CAR IN THE FUTURE!! More

My wife and I arrived at the dealership with 3 cars under consideration. The Infinity GX37, the Lexus 350 and the Cadillac CTS. Anthony Carlino met us that first day and took a great deal of time with us w consideration. The Infinity GX37, the Lexus 350 and the Cadillac CTS. Anthony Carlino met us that first day and took a great deal of time with us walking through the car and comparing it to the other cars we were considering. Although he was certainly trying to sell us the car, he didn't dismiss the competition out of hand and gave us his opinion on why the GX37 would be the best overall value. After driving the GX37 we left to test drive the Lexus and the CTS. We immediately took the CTS off the list and it came down to the G37 and the Lexus. After a week we returned to drive both cars again. Anthony was there waiting for us and kindly reviewed the features of the car again and patiently answered all of our questions and concerns, particularly as it related to the support in the passenger side seat as my wife has a serious back condition. Anthony looked into the possibility of having a lumbar support added but found it wasn't possible. But he didn't stop there, he recommended we look at a special lumbar support pillow available at Brookstone. He let us use his iPad to check it out line. Once we made the decision to go with the GX37 he walked us through the entire process, spending the majority of his afternoon with us. It was a real pleasure dealing with Anthony and we look forward to enjoying the car and an ongoing relationship with Herb Chambers Infiniti. More

Great experience...John Cantlin was a terrific salesman and easy to work with! The dealership worked with us on the price and were very professional. They even let us borrow the car for a day to be sure be and easy to work with! The dealership worked with us on the price and were very professional. They even let us borrow the car for a day to be sure before we purchased. We are very happy with our 2010 QZ56. More

I trade in my vechiles every two to three years and this is by far the easiest experience purchasing a car - I would highly recommend this dealership. James was fantastic, not pushy at all or slick like mos is by far the easiest experience purchasing a car - I would highly recommend this dealership. James was fantastic, not pushy at all or slick like most car salespeople, and there was no pressure, he was super friendly and attentive. This is the first car experience Ihave had in the past 20 yrs. where I did not feel as I had to play games and could just be honest with my wants and needs in the vechicle I was interested in purchasing as well as what I was looking for in a car payment. Way exceeded my expectations! Thanks James!! I would recommend anyone check this place out for a hassle-free experience. More

James Douglass was our sales associate and was outstanding. I would recommend him and Herb Chambers Infiniti. The General Manager, Pranov Gill is also an asset to the dealer group. Good product at outstanding. I would recommend him and Herb Chambers Infiniti. The General Manager, Pranov Gill is also an asset to the dealer group. Good product at a decent price, spotless facility and friendly staff with no pressure. More

I had not intended on purchasing an Infiniti. While shopping other manufacturers, I noticed the Infinity sign and figured why not pull in to take a look, and am glad that I did. The salesperson who gre shopping other manufacturers, I noticed the Infinity sign and figured why not pull in to take a look, and am glad that I did. The salesperson who greeted me was Rigo Molina, a 5 day fresh out of training new guy on the floor. During the next 90 minutes my interests, likes, dislikes, and budget were understood, and I was efficiently walked through a decent inventory of certified used models. All were clean and clearly explained regarding options. Bottom line, two days later I drove away in what I feel was very fair deal in a 2008 G35x, rather than (now embarrassed to say) a new Ford Fusion for the same money, and what would have been a huge dissapointment. Everyone I dealt with at this dealership was friendly, helpful, and not overbearing. Efficient, easy, satisfying deal. And, the G35x is a great ride. More

Herb Chambers Infiniti Of Westboro went above and beyond to meet my needs... Everyone was very professional and friendly. John Cantlin exceeded my expectations and made sure I got the car of my dreams. I p to meet my needs... Everyone was very professional and friendly. John Cantlin exceeded my expectations and made sure I got the car of my dreams. I purchased a pre-owned BMW and love my new vehicle. John Cantlin is highly recommended. And all of the staff at herb chambers assisted me with any questions I had. I am very surprised at how quickly the purchase was finalized. I will definitely recommend others and purchase in the future with HCIW. More

This dealer is execllent. The customer service was fantastic. They were willing to work with me on getting the type of car I wanted. I felt they were honest and upfront with me at all times. They ta fantastic. They were willing to work with me on getting the type of car I wanted. I felt they were honest and upfront with me at all times. They talked real numbers and nothing else. I would definitely do business here again! More

I would like to thank Herb Chambers Infiniti of Westborough for the service which I received from their dealership. From the moment I made the first call to inquire about a particular vehicle to m Westborough for the service which I received from their dealership. From the moment I made the first call to inquire about a particular vehicle to moment when the sale was finalized, they went above and beyond to ensure that all my needs were met. For a first time car buyer, this process was positive. More