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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,212 Reviews
Call Service Center (617) 731-0100

1,212 Reviews of Herb Chambers Honda - Service Center

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March 03, 2021

Sean was excellent. Gave me the facts and provided guidance where needed. A+ service. Appreciated the shuttle service and Sean’s efforts to ensure all was convenient for me. More

by Erinwalsh126
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean
Report | Print
Mar 18, 2021 -

Herb Chambers Honda responded

Erinwalsh126 - Thank you for sharing this terrific feedback and for choosing Honda of Boston for your service needs. It’s a pleasure to read that Sean was able to assist you and accommodate your needs. For all of our customers who walk through our doors, we want to demonstrate world class service and nothing less. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come! - Herb Chambers Honda of Boston team

March 03, 2021

Service was quick and hassle free. Sean Dasilva was friendly and helpful with my service experience and got me back on the road quickly with a free car wash More

by Beemdog61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Dasilva
Report | Print
Mar 18, 2021 -

Herb Chambers Honda responded

Beemdog61 - Thank you for sharing your experience with us! We're so pleased to hear that Sean was able to assist you with your service needs and get you back on the road in a timely manner. Sean truly is a valuable member of our crew and we am glad to hear he impressed you. Thank you again and please let us know if there is anything we can assist you with in the future! - Herb Chambers Honda of Boston team

February 28, 2021

Service was really bad Sean Dasilva had bad attitude. Kept pushing me to leave him a review. Could not explain anything he was saying. It was creating tension and I didn’t like my time being wasted More

by Tia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sean Dasilva
Report | Print
February 26, 2021

Met with Victor Lopez in service who was on his game. Very helpful and informative with outstanding knowledge about the work that my car was in need of. Victor gave me a time frame when I could expect More

by Mario
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Lopez
Report | Print
Mar 10, 2021 -

Herb Chambers Honda responded

Mario - Thank you for taking the time to share your kind and encouraging words of Victor. At Herb Chambers Honda of Boston, we take great pride in surpassing any and all expectations you might have in your vehicle service decision. We believe that exceptional customer service is key and it is great to know that this belief held true through your experience with our service team. We appreciate your business and look forward to serving your automotive needs for many more years to come! - Herb Chambers Honda of Boston team

February 13, 2021

Excellent customer service skills, communication skills is the best and very professional and time management skills are great. A happy and comfortable environment every time I walk in the door. More

by Cdukes22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danya Ou
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Feb 23, 2021 -

Herb Chambers Honda responded

Cdukes22 - Thank you so much for taking the time to give us positive feedback. We make every effort to provide the very best customer service. Hearing from our guests that we have succeeded in this endeavor is always gratifying! We value your business and look forward to serving your automotive needs for many more years to come! - Herb Chambers Honda of Boston team

February 13, 2021

Sean is wonderful. I keep going back to him because he is a professional - knowledgeable and interested in giving me excellent service. He takes time to explain. Nothing is too much trouble. Plus he en More

by dana153
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Report | Print
Feb 23, 2021 -

Herb Chambers Honda responded

dana153 - Thank you so much for the wonderful review! Sean is a valued team member and your feedback is a testament to his commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come! - Herb Chambers Honda of Boston team

February 06, 2021

Great people! Sean is fabulous. The young woman at the front desk is great too. Don't remember her name but she is great. Good service More

by soccape
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
sean
Report | Print
Feb 18, 2021 -

Herb Chambers Honda responded

soccape - Thank you so much for sharing this with us! We're so glad that you had such an enjoyable visit with us. We appreciate your wonderful comments about Sean and the rest of the team! Thank you again and we look forward to seeing you in the future! - Herb Chambers Honda of Boston

February 01, 2021

Sean is the greatest! He takes such good care of his clients and really cares. My go to for anything I need done with my car. More

by Geovannadepina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Report | Print
Feb 17, 2021 -

Herb Chambers Honda responded

Geovannadepina - Thank you for this terrific review and for your continued patronage. Our team works extremely hard to keep our customers coming back and it’s a pleasure to hear we've succeeded. We're so glad Sean has been able to continue assisting you with your automotive needs. Please feel free to reach out to us with any questions or future auto needs as we are always here to help! - Herb Chambers Honda of Boston team

January 31, 2021

The people are very friendly and helpful. Honda has a very good team that’s willing to help and ensure you Leave satisfied and smiling More

by Jameson72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Report | Print
Feb 17, 2021 -

Herb Chambers Honda responded

Jameson72 - Thank you for taking the time to share your experience. We're thrilled that you enjoyed working with our team! If there's ever anything more that we can assist you with, please don't hesitate to ask! - Herb Chambers Honda of Boston team

January 27, 2021

I've now purchased 5 new vehicles from you over the last 25 years. Three Saabs and two Honda Minivans. The service that I received from Sean was exceptional. Sean gave me the kind of service that I use to g More

by dan fickes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Report | Print
Feb 15, 2021 -

Herb Chambers Honda responded

dan fickes - What an outstanding review to read! It is great to know that Sean was able to provide you with a hassle-free and welcoming shopping experience. Here at Honda of Boston, our primary concern is delivering flawless customer service. We're happy to hear that you felt confident about your purchase and your decision to choose us as your dealer. Thank you for your loyalty and we look forward to serving your automotive needs for many more years to come! - Herb Chambers Honda of Boston team

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