Herb Chambers Honda - Service Center

The people are very friendly and helpful plus very knowledgeable about their cars and service making appointment was easy drop off was timely time estimates were right on knowledgeable about their cars and service making appointment was easy drop off was timely time estimates were right on More

Advisor DJ Jackson did a great job in helping me with my car. Highly recommend DJ at Herb Chambers Honda Dorchester ! Local dealership with Excellent customer service ! car. Highly recommend DJ at Herb Chambers Honda Dorchester ! Local dealership with Excellent customer service ! More

excellect awesome great love herb chambers robert danya they the best they. know how to keep customers satisfied and happy im glad i work with them when i bring my car in they the best they. know how to keep customers satisfied and happy im glad i work with them when i bring my car in More

This service department has zero respect for people’s time. I called over the phone and scheduled an appointment, I’m still here 3 hours later. I was told 10 minutes ago that my car was just now in the s time. I called over the phone and scheduled an appointment, I’m still here 3 hours later. I was told 10 minutes ago that my car was just now in the shop and I could be here for another hour. Mind you they told me to come and be ready to leave for about an hour. More

They are the best (to me). I always leave there feeling like I am floating in my car. Service Rep - Sean DaSilva is always very courteous and pleasant. He keeps you informed of the status of you car servic like I am floating in my car. Service Rep - Sean DaSilva is always very courteous and pleasant. He keeps you informed of the status of you car service. More

Victor was very accommodating & quite the multi tasker at the dealership. I think everyone in boston was having their vehicles serviced today. You have a star employee at this location. Good job the dealership. I think everyone in boston was having their vehicles serviced today. You have a star employee at this location. Good job More

Excellent customer service by Robert Hall. Herb Chambers Honda is my go-to location for car service. Highly recommend for all vehicle maintenance from expert team. Honda is my go-to location for car service. Highly recommend for all vehicle maintenance from expert team. More

Customer Service ExtraordinaireI had my Honda CR-V Customer Service Extraordinaire I had my Honda CR-V serviced at the Dorchester location on Feb.25,2021. I brought it in for the 30,000 mile recommen Customer Service Extraordinaire I had my Honda CR-V serviced at the Dorchester location on Feb.25,2021. I brought it in for the 30,000 mile recommended service. All went well and I had a great service experience, Now fast forward to a few weeks later March 31st. I heard a strange noise coming from the undercarriage. I called Service to make an appointment to bring the car in to be looked at. The Service Secretary was very helpful and said bring it in now. So I did. Upon arrival, I was met by a service rep who directed me to a service spot to get my info. He had noticed a Marine Corp sticker on my rear window and greeted me with "Thank you for your service". I thought to myself, what a nice way to make a customer feel welcomed. He then directed. me to wait at his desk while he took my car. When he returned he said, "Hi my name is Sean, how can I help you today"? I told him problem and he said he would have the car checked and call mw with. his findings. Sean called me a while later to tell me the car was all set. I returned to the dealership and upon arrival, Sean met me at the door. This is where Sean's customer service skills kicked in and I actually thought it was the filming of a customer service quality control video. Sean went over his findings with a fine tooth command reassured me the noise was normal wear and tear on the tires. H said the tires were safe and did not need to be replaced. I thanked him and asked what my service cost charge was. He said "no charge". This was a true customer service experience!!! In closing I would Like to say-- Thank You Sean "Mr Customer Service Extraordinaire" More

Friendly and patient service from all members of the service department. From the moment I made the appointment to getting the keys after the services was done everyone was very patient with all of my q service department. From the moment I made the appointment to getting the keys after the services was done everyone was very patient with all of my questions you’re more than willing to help! More

I finally was able to get my state vehicle inspection! They helped me to get it effortlessly. They always help with the service that my Honda always needs. Herb Chambers always helps me with the service I They helped me to get it effortlessly. They always help with the service that my Honda always needs. Herb Chambers always helps me with the service I need for my Honda and never sells me extras that isn’t necessary for my vehicle. More