1,212 Reviews of Herb Chambers Honda - Service Center
Came in for a routine service and Sean DeSilva made everything very easy; he set me up with a ride after I dropped my car off and again when they finished working on it, which they managed to do all in everything very easy; he set me up with a ride after I dropped my car off and again when they finished working on it, which they managed to do all in a few hours. great experience More
Had my first service appointment since the purchase of my Honda HR-V during the pandemic. Completely happy with customer care by Sean DeSilva!! Every aspect of my service was explained and made clear. I felt Honda HR-V during the pandemic. Completely happy with customer care by Sean DeSilva!! Every aspect of my service was explained and made clear. I felt comfortable making payment and trusted the process. Herb Chambers - Thanks for always being such a great service provider over the years. More
based on my service call yesterday: excellent rating -- nelson castillo, my service advisor, was professional, unhurried, attentive, articulate in explaining everything, and personable. my CRV intake was nelson castillo, my service advisor, was professional, unhurried, attentive, articulate in explaining everything, and personable. my CRV intake was rapid, and the work (A12) was completed efficiently & on-time. i would not hesitate to bring my chariot back to HC for its next regular service maintenance. More
Service review. I've been using this dealership for service on my Honda Fit for a couple of years. Not only has the work been done professionally and thoroughly, but earlier this year, a tire I had pur service on my Honda Fit for a couple of years. Not only has the work been done professionally and thoroughly, but earlier this year, a tire I had purchased from them ruptured a few weeks later and was still under warranty. I had an issue with some of the lug nuts being slightly stripped and the tire iron not able to grab them so I couldn't put the spare on. They offered to pay for a tow truck and even though a good Samaritan with a top set stopped and helped get the lugs off so I could drive to the dealership, they understood my frustration and did the all the work free of charge. That kind of service is hard to come-by and because of that day, I continue to get my car serviced there. Sean DeSilva is the man, but I've never had a bad service coordinator there. More
Sean DeSilva was wonderful to work with. Rodents had chewed on my wires and he explained thoroughly what to do to prevent it from happening again. He took me out back to demonstrate how to spray pepperm chewed on my wires and he explained thoroughly what to do to prevent it from happening again. He took me out back to demonstrate how to spray peppermint oil in the car and in the motor. He showed me pictures of the damage. When it was ready to leave, he drove it around to the front for me. Sean is a great asset to your company and made me feel like he really wanted to help me. When he found out I lived nearby, he offered to have a car pick me up which was much appreciated. I would request him for service anytime. My only surprise was the final bill was more than $30 than quoted due to some mandatory charge for getting rid of some materials. This should be included in the quote. More
Met with prompt, courteous and efficient service. Sean DeSilva was top notch. Felt like a family member. DeSilva was top notch. Felt like a family member. More
Brought my Honda CRV in for service as my battery kept dying for some unknown reason. Diagnosing and fixing problems like this can be expensive and time consuming, fortunately our service advisor Sean DeS dying for some unknown reason. Diagnosing and fixing problems like this can be expensive and time consuming, fortunately our service advisor Sean DeSilva took great care of us. Big thanks to Sean for being friendly, knowledgeable, and making us feel at ease as new customers! Also, the service team here was able to find and fix the issue in a matter of a few hours and for a reasonable price. Definitely a great experience and we will be repeat customers. More