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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,212 Reviews

1,212 Reviews of Herb Chambers Honda - Service Center

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December 09, 2021

Came in for a routine service and Sean DeSilva made everything very easy; he set me up with a ride after I dropped my car off and again when they finished working on it, which they managed to do all in More

by JB244531
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Dec 10, 2021 -

Herb Chambers Honda responded

We are so proud to hear that Sean could do such a great job for you! Thank you for your review! Herb Chambers Honda In Boston

December 08, 2021

Had my first service appointment since the purchase of my Honda HR-V during the pandemic. Completely happy with customer care by Sean DeSilva!! Every aspect of my service was explained and made clear. I felt More

by Kip Ephraim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Dec 09, 2021 -

Herb Chambers Honda responded

Hi Kip, thank you for visiting our service team at Herb Chambers Honda In Boston! We're so happy that Sean earned your 5-stars! See you next time!

December 08, 2021

based on my service call yesterday: excellent rating -- nelson castillo, my service advisor, was professional, unhurried, attentive, articulate in explaining everything, and personable. my CRV intake was More

by kirschnd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
nelson castillo
Dec 09, 2021 -

Herb Chambers Honda responded

We are so proud to hear that you had such a great time working with our team at Herb Chambers Honda In Boston! Thank you so much!

December 07, 2021

Service review. I've been using this dealership for service on my Honda Fit for a couple of years. Not only has the work been done professionally and thoroughly, but earlier this year, a tire I had pur More

by shulahoop13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Dec 09, 2021 -

Herb Chambers Honda responded

Thanks for taking the time to share your review! Sean and our team appreciate your 5-star rating! We're so lucky to have you as a customer, and look forward to seeing you next time at Herb Chambers Honda In Boston!

December 02, 2021

Sean DeSilva was wonderful to work with. Rodents had chewed on my wires and he explained thoroughly what to do to prevent it from happening again. He took me out back to demonstrate how to spray pepperm More

by oneilljg8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Dec 03, 2021 -

Herb Chambers Honda responded

Thank you for the review and feedback. We're thrilled to hear that Sean took such wonderful care of you and we'll be sure to share these kind comments with him. Thanks for trusting the Herb Chambers Honda In Boston team with your vehicle. We hope we can be of service to you again in the future!

November 20, 2021

Great people that make you feel comfortable when I go there always. Great work too More

by EricLowe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Nov 20, 2021 -

EricLowe responded

Sean DeSilva at Morrissey Blvd is a great service adviser.

Nov 23, 2021 -

Herb Chambers Honda responded

Thank you, Eric! We're happy Sean and the Herb Chambers Honda In Boston team made your service experience worthy of a five-star rating!

November 12, 2021

Met with prompt, courteous and efficient service. Sean DeSilva was top notch. Felt like a family member. More

by ROSEPOND34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean DeSilva
Nov 15, 2021 -

Herb Chambers Honda responded

Thank you for the kind review! It was a pleasure having you visit us here at Herb Chambers Honda In Boston and we hope to see you again in the future!

November 04, 2021

Sean was professional, efficient and kind. He made my experience positive. The repair took longer than I anticipated but he was great! More

by Darline Hartis
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean
Nov 05, 2021 -

Herb Chambers Honda responded

Darline, We're so happy Sean provided great care during your visit to Herb Chambers Honda In Boston! Thank you for rating us five stars!

October 15, 2021

Brought my Honda CRV in for service as my battery kept dying for some unknown reason. Diagnosing and fixing problems like this can be expensive and time consuming, fortunately our service advisor Sean DeS More

by Rebeccaodette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Oct 19, 2021 -

Herb Chambers Honda responded

Thank you so much for the wonderful review! We appreciate you coming to visit us here at Herb Chambers Honda In Boston and are thrilled to hear that Sean & the team took such great care of you. Thanks again for the kind words - we look forward to seeing you again next time!

October 12, 2021

Sean DaSilva, is AMAZIING, that's all I need to say. Thank you for everything!!!!!!! More

by cassytyler
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean DaSilva
Oct 13, 2021 -

Herb Chambers Honda responded

This review means more to our team than you know! Thank you for being a loyal Herb Chambers Honda In Boston customer, Cassy!

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