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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,212 Reviews

1,212 Reviews of Herb Chambers Honda - Service Center

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March 02, 2022

Robert Hall had great costumer service when I visit Honda For Check up👍🏿.Thanks again Honda More

by Redmonclarke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Herb Chambers Honda responded

Thank you for sharing your experience working with our team at Herb Chambers Honda In Boston! Robert appreciates your kind words, and look forward to seeing you again!

March 01, 2022

Got Honda Civic 2018 serviced last Wednesday Received excellent from Service Advisor Sean DeSilva. He was friendly, and he also knew what he was doing. I did not wait for car, he sent me home in a Lyft More

by brokbabs1952
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva - Service Advisor
Mar 03, 2022 -

Herb Chambers Honda responded

Thank you for sharing your experience, Barbara! We're happy to hear Sean provided you with such wonderful service and we hope to see you again next time here at Herb Chambers Honda In Boston!

March 01, 2022

Was greeted by a very nice young man in the parking lot who proceeded to take my keys and checked me in then Sean from Service made sure everything was done and I was on my way in a timely manner More

by kpeckham83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean-Service
Mar 03, 2022 -

Herb Chambers Honda responded

We appreciate you taking the time to leave us your awesome five-star review! We look forward to seeing you again! Thank you! - Herb Chambers Honda In Boston

February 28, 2022

Horrible place. They told me I needed breaks and rotors at 19K miles, brought my car to my mechanic, who said I wouldn’t need breaks for over a year. They try to ups More

by rosemarybrocco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert Hall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Herb Chambers Honda responded

We're disappointed to hear you feel this way, Rosemary. Our team strives to provide five-star care to our customers and we hope we can discuss your experience with you to help resolve your concerns. Please reach out to me at your earliest convenience so I can address these issues. Thank you, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

February 27, 2022

Quite efficient and thoughtful when dealing with customers. Sean DaSilva is always extremely professional, knowledgeable and polite. More

by Nic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean DaSilva
Mar 01, 2022 -

Herb Chambers Honda responded

It means so much to us that we've provided five-star care! Thank you, Nic! - Herb Chambers Honda In Boston

February 26, 2022

Thanks for the great service that I received this morning I didn’t have to wait a very long time,thank you for your great service. More

by Galehayde
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean
Feb 28, 2022 -

Herb Chambers Honda responded

We're so glad we had the opportunity to serve you! Thanks for visiting Herb Chambers Honda In Boston. We hope to see you again in the future!

February 25, 2022

Ellos Son muy amables , todo fue súper y me atendieron quede muy satisfecha hicieron buen trabajo More

by Lotiztejeda
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson
Feb 28, 2022 -

Herb Chambers Honda responded

¡Gracias por la maravillosa reseña! ¡Esperamos verte de nuevo la próxima vez! - The Herb Chambers Honda In Boston Team

February 24, 2022

Scheduled an appointment for an inspection sticker. They got me registered quickly and I only waited 30 minutes before everything was done. More

by david
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Castillo
Feb 25, 2022 -

Herb Chambers Honda responded

Thanks for sharing your experience, David! We hope we have the opportunity to serve you again in the future! - The Herb Chambers Honda In Boston Team

February 24, 2022

I love to have my car serviced at this Dealer. Sean Desilva and his team do super awesome job. More

by Ricardo Tavares
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Feb 25, 2022 -

Herb Chambers Honda responded

Thank you for trusting Sean & the Herb Chambers Honda In Boston team with your vehicle's service needs, Ricardo! We appreciate your support and look forward to seeing you next time!

February 24, 2022

Sean DeSilva of the service department at Herb Chambers Boston is amazing! The service department is always busy but Sean always takes time to explain everything to me and I never feel rushed. He is an a More

by MaryD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Feb 25, 2022 -

Herb Chambers Honda responded

Thank you so much for the wonderful feedback, Mary! Sean always takes such wonderful care of his customers and we look forward to passing along these kind comments to him. Thanks for trusting Herb Chambers Honda In Boston with your service needs. We'll see you next time!

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