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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,212 Reviews

1,212 Reviews of Herb Chambers Honda - Service Center

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May 03, 2023

I had my car serviced and my service advisor was Sean DeSilva. I would highly recommend Sean, he was poilite, professional, courteous, and very helpful. More

by jduffy761
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
May 05, 2023 -

Herb Chambers Honda responded

We're grateful for the excellent review! Here at Herb Chambers Honda In Boston, we strive to always provide professional & courteous service so we're thrilled to hear that Sean provided exactly that during your recent visit. Thank you for choosing our dealership and have a great day!

May 02, 2023

My 2017 Honda Pilot recently had a weird issue that the meter display from the dash board not working. Other functions from the car are normal but for safety reason I don't want to drive the car without kn More

by wlee13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
May 04, 2023 -

Herb Chambers Honda responded

Thank you for taking the time to share your experience! We're glad to hear that Sean worked hard to make sure you were taken care of and we'll be sure to let him know how much you appreciate his dedicated service. Take care and please don't hesitate to reach out if our Herb Chambers Honda In Boston team can be of service again in the future!

April 29, 2023

As usual, Sean was friendly and helpful, and the service was prompt, accurate and cheap. This time they completed a scheduled B1 package in one hour. The waiting area is pleasant and the guest WiFi actually More

by PhilR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
May 02, 2023 -

Herb Chambers Honda responded

I'm so glad to hear Sean took good care of you and provided prompt, accurate, and affordable service! We're glad the waiting area was comfortable and that the WiFi worked great! We look forward to your next visit! Thank you for choosing Herb Chambers Honda In Boston!

April 29, 2023

Very friendly and on point Francis franjul was awesome i’m glad he was the one that took care of me.I hope I can see him the next time I go there who’s attitude was great very understanding More

by Millydanyel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis franjul
May 02, 2023 -

Herb Chambers Honda responded

We're glad to hear that Francis provided you with excellent service! Thanks for visiting Herb Chambers Honda In Boston. We look forward to seeing you again next time!

April 27, 2023

I had the best service from Francis Frunjul - he was so friendly, patient, and helpful!! I will definitely come back here to get my Honda serviced. More

by cherylmccaffrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Frunjul
May 01, 2023 -

Herb Chambers Honda responded

Thank you for giving Francis & the Herb Chambers Honda In Boston team an opportunity to earn your business, Cheryl! We look forward to seeing you again next time!

April 25, 2023

My experience with Sean from herb chambers Was perfect on time and with high quality More

by Hashim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean desilva
Apr 26, 2023 -

Herb Chambers Honda responded

We're so glad to hear it, Hashim! Thank you for being a Herb Chambers Honda In Boston customer!

April 24, 2023

Sean Desilva answered questions quickly and accurately. He was able to get our wheels refurbished in a timely fashion which lessened the time we needed to rent a replacement vehicle. More

by melaniegalla52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Apr 26, 2023 -

Herb Chambers Honda responded

Thank you for taking the time to share your experience! We appreciate you trusting the Herb Chambers Honda In Boston team with your vehicle and are so glad that Sean was able to answer all your questions. Take care and please don't hesitate to reach out if we can be of service again in the future!

April 22, 2023

Sean DaSilva was very helpful and made me very comfortable. He made my experience easy and pleasant. He was very detailed with information I needed to know. Thanks Sean! More

by Lawanda Dixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Apr 25, 2023 -

Herb Chambers Honda responded

Thank you for the kind review, Lawanda! We're happy to hear Sean took great care of you during your visit and we'll be sure to share this fantastic feedback with him. Please don't hesitate to reach out if our Herb Chambers Honda In Boston team can be of service again in the future!

April 21, 2023

I could not be happier with my recent service appointment. Francis Franjul provided friendly, courteous, and fast service! Thank you! More

by Jaconn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Franjul
Apr 24, 2023 -

Herb Chambers Honda responded

We appreciate you leaving Francis and Herb Chambers Honda In Boston five stars! We're glad to provide friendly, courteous service and look forward to your next visit! Thank you!

April 20, 2023

Sean Dasilva represents among the highest levels of customer service I have experienced. Information was accurate, responses to queries were turned around very fast. Answers were clear and he made me f More

by Juana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Dasilva
Apr 21, 2023 -

Herb Chambers Honda responded

Thank you for taking the time to share these kind comments! We're so glad Sean & the team continue to take great care of you & your vehicle and we look forward to seeing you next time here at Herb Chambers Honda In Boston!

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