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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,212 Reviews

1,212 Reviews of Herb Chambers Honda - Service Center

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January 10, 2024

Sean DeSilva always goes above and beyond for me. I called to get my 30k mile service before a snow storm as I wasn’t going to be driving it for a while. He offered for me to come in that day, and di More

by Tbebo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Jan 10, 2024 -

Herb Chambers Honda responded

We're so glad to know that Sean and our team at Herb Chambers Honda In Boston were able to provide you with a great experience! We always strive for the best service possible. Thanks for trusting us with your vehicle, especially before a snow storm.

January 10, 2024

Everything was done in a timely manner, and the car was returned as clean as I brought it in. More

by echrispin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Herb Chambers Honda responded

We really appreciate you taking the time to leave Herb Chambers Honda In Boston this awesome review, thank you!

January 07, 2024

Great service! I can trust my car is in good hands when I need service. More

by Ihsan897
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Herb Chambers Honda responded

We really appreciate you taking the time to leave Herb Chambers Honda In Boston this awesome review, thank you!

January 06, 2024

Very professional and approachable service department. Susan Tarquini, Service Director, met with me and understood my concerns about changing to a new service department after moving to the area. She i More

by Ydjarreau
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean DaSilva
Jan 08, 2024 -

Herb Chambers Honda responded

It's great to know that Susan and Sean were able to provide you with such a positive experience at Herb Chambers Honda In Boston. We appreciate your feedback and look forward to assisting you with any future service needs!

January 06, 2024

They really help me with my tire it’s a pain in the but especially how expensive it is. More

by Artillerygunner1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Herb Chambers Honda responded

Hello - we understand how frustrating and costly tire issues can be, and we appreciate your feedback. Our goal is to provide excellent service and support to make your experience as smooth as possible at Herb Chambers Honda In Boston!

January 05, 2024

Nelson was very friendly on my arrival. This was my first experience with the Service Dept. More

by bjk02124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Herb Chambers Honda responded

We're glad to hear that Nelson made your first trip to our service center such a positive one. Thank you for being a Herb Chambers Honda In Boston customer!

January 05, 2024

The staff was extremely helpful, polite and attentive. I have always found them to be very professional and polite More

by jamesryanadr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Herb Chambers Honda responded

James, we're glad to know our team at Herb Chambers Honda In Boston was able to provide you with the attentive and professional service you deserve. Thanks for sharing your experience!

January 05, 2024

Great service from Dahl. He answered all my questions . Very knowledgeable about my concerns. Thanks! More

by Cellys84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dahl
Jan 08, 2024 -

Herb Chambers Honda responded

Hi Celly! We're glad to know that Dahl was able to assist you and answer all your questions at Herb Chambers Honda In Boston. We appreciate the positive feedback!

January 04, 2024

They give you a clear understanding of the work that needs to be done, and the work is done well More

by Joplin14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Jan 04, 2024 -

Herb Chambers Honda responded

Hey Joplin! We appreciate your positive feedback and hope to serve you again in the future. Safe travels!- The Herb Chambers Honda In Boston Team

December 28, 2023

Sean DeSilva is very professional and friendly. He made my visit to the Hoda service center very enjoyable and relaxing. Mr. DeSilva explained everything that I needed to know in a very professio More

by guguus1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Jan 02, 2024 -

Herb Chambers Honda responded

Hi Guguus! We're glad to know that Sean made your visit enjoyable and informative at Herb Chambers Honda In Boston. We appreciate the feedback!

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