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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,212 Reviews

1,212 Reviews of Herb Chambers Honda - Service Center

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August 12, 2011

Martha, Is the most attentive, helpful, and friendly service consultant that I have dealt with by far. She kept me updated on the process and answered all my questions. Thank you Martha for your great s More

by qstdim26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martha Nguyen
August 10, 2011

Service at Herb Chambers Honda is invariably friendly, fast, and fairly priced. The service reps are well-informed and articulate. They promptly update customers on the progress of service (if any new pro More

by Alex Morgan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martha Nguyen
August 06, 2011

martha nguyen was probably the most attentive ,thorough, and most helpful service agents i've EVER dealt with in almost 35 years of owning a car!! -very attentive,extremely knowledgeable, energetic, genuine More

by mark stacy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
martha nguyen
August 03, 2011

I wanted to follow up and thank Martha Nguyen for the great service at the Honda dealership this past weekend. She made a painful situation a little less painful. I appreciate some of the discounts as More

by dsfdsfdsf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martha Nguyen
July 31, 2011

I had a frustrating experience purchasing my car, however, I had a much better experience when I recently brought the car in for service. I was welcomed by Paul, who was friendly and professional. More

by m5083
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Whitman
July 30, 2011

Paul was great the whole way through. Explained the service, costs, and estimated exactly how long the work would take. The wife and I went out for lunch and when we came back Paul greeted us, letting More

by hybrid1044
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
July 30, 2011

First time customer at HC Honda so I was definitely a bit skeptical going in. Throughout the process however, Paul was great and he earned my trust by taking excellent care of me and my car. I will be coming More

by anrosen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Whitman
July 30, 2011

Hi, I wanted to take few minutes of my time to write Hi, I wanted to take few minutes of my time to write this review for service consultant, Martha Nguyen because her service to customers was great. More

by Dilip123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martha Nguyen
July 30, 2011

Paul went above and beyond the usual service support - he called on my cell phone to let me know how my car was progressing. He was friendly and courteous as well. More

by marthacox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Whitman
July 29, 2011

Paul was fantastic - he was extrememly patient with me and my lack of knowledge (of cars in general, but in particular my wife's car - which I had no idea what was wrong with it). In a VERY busy afternoo More

by mawwwd
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Whitman