Herb Chambers Honda - Service Center

Service Robert is courteous understanding very professional and friendly hey pleasure to do business with that goes for me and my family Thank you for your gr Robert is courteous understanding very professional and friendly hey pleasure to do business with that goes for me and my family Thank you for your great service More

Always good service Great service manager, quick, reliable. Honest. I was in a hurry so they got me a Lyft home. right on top of the needs of my car. Great service manager, quick, reliable. Honest. I was in a hurry so they got me a Lyft home. right on top of the needs of my car. More

Excellent service This was my first visit to the new location in Dorchester. Sean DeSilva provided excellent and courteous customer service! The wait was brief. Than This was my first visit to the new location in Dorchester. Sean DeSilva provided excellent and courteous customer service! The wait was brief. Thank you for the apples. I am very happy with my experience at Herb Chambers Honda. A+! More

Return customer This was my first time at this new location as I purchased my car from this dealership at their previous address. When I walked in, I was not sure exa This was my first time at this new location as I purchased my car from this dealership at their previous address. When I walked in, I was not sure exactly where to go but was greeted almost immediately by Nick Tarquini. He helped me with the service I needed since I had an appointment for my inspection sticker. A couple of days prior I learned that I needed an oil change too and he was so helpful adding that on to my service. He gave me a two hour window for the work to be completed so I had a real expectation of time, but the work was completed in about an hour! He answered all my questions and was quite informative. I will definitely look for him the next time my car needs to be serviced. More

Reliable Nick and his compatriots are knowledgeable and consistently smart about what my car needs. He was concerned for my welfare and that of my car. Nick and his compatriots are knowledgeable and consistently smart about what my car needs. He was concerned for my welfare and that of my car. More

Brought in for Recall Brought my 2019 Pilot in for a recall and an oil change. I cannot remember name of Sevice tech, but he and the cashier were Super nice!!! Brought my 2019 Pilot in for a recall and an oil change. I cannot remember name of Sevice tech, but he and the cashier were Super nice!!! More

Excellent Customer Service I've had my car serviced twice in the past month and each time the team has been great. Sean DeSilva was my Service Advisor. Sean was extremely prof I've had my car serviced twice in the past month and each time the team has been great. Sean DeSilva was my Service Advisor. Sean was extremely professional and answered all my questions. While I waited for my repairs Sean kept me updated with the status and the parts needed to complete my repair. Sean not only fully explain the cause of the problem but explained using a parts diagram to explain fully the source of the problem and how the replacement part would resolve it. Sean welcomes each customer with a smile and treats them as a priority. He is a shining example of fine Customer Service. Ivette, Happy Customer since 2001 More

My recent visit Service received was as described during check in, honest and straightforward. Excellent service organization. Consistent quality of service is alwa Service received was as described during check in, honest and straightforward. Excellent service organization. Consistent quality of service is always and greatly appreciated. Thank you. More

Had to get a defaulted rear Door lock actuator installed The lock door actuator was defected under a class suit against Honda and even though the warranty had expired Honda should have fixed it for free or a The lock door actuator was defected under a class suit against Honda and even though the warranty had expired Honda should have fixed it for free or at least give me a break on the price! I paid over $450 for it! I will think twice before I buy another Honda which is too bad since this is my second Honda and soon I will be in the market for a new car. More

Above & Beyond There was not a 'Concierge' to accept my car, so Taylor Lee got off her desk and did it in order to get me done while I waited. They also needed to r There was not a 'Concierge' to accept my car, so Taylor Lee got off her desk and did it in order to get me done while I waited. They also needed to replace filters (not part of the A1 service) and did that ASAP. More