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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,212 Reviews

1,212 Reviews of Herb Chambers Honda - Service Center

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November 23, 2024

Superb service and very friendly, personable staff! And Honest too! They called to make sure I wanted to replace tires that weren't completely worn out. Outstanding. I never like having to go in for se More

by crawdady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norllin
November 22, 2024

Very good experience each time with Sean. Always quick fast and responsive service. Thank you More

by brehardeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
November 20, 2024

Sean DeSilva has exceeded my expectations every time I've worked with him over the past 6 years. He is a seasoned, thorough, thoughtful, personable, dedicated professional. He addressed every concern I came More

by T A Barnard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Nov 20, 2024 -

Herb Chambers Honda responded

We're delighted to hear that Sean consistently provides exceptional service at Herb Chambers Honda In Boston. It's great to know he addressed all your concerns and made the process seamless for you. Thank you for sharing such a detailed review, we appreciate your continued trust in us!

November 20, 2024

Sean was great to work with. He did a great job at explaining what was going on and providing perspective on the why's/what it "x" means short term vs long term. It's refreshing More

by Riss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Nov 20, 2024 -

Herb Chambers Honda responded

Thank you for sharing your experience with Sean at Herb Chambers Honda In Boston! We're delighted to hear that his clear explanations and advocacy made a positive impact. We appreciate your feedback and look forward to assisting you in the future!

November 20, 2024

I had service and Sean was the person who help me he is very helpful with any concerns that I may have when I’m getting something done with my car as a female it could be a little scary but when he is ther More

by Martg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Nov 21, 2024 -

Herb Chambers Honda responded

Martha, we're delighted to hear that Sean made your service experience stress-free at Herb Chambers Honda In Boston. Thank you for sharing such kind words!

November 19, 2024

Brought my 2018 Accord to Herbs Chamber in Dorchester and was expecting some great help and fairness from the service center, as I have brought it here before and it was serviced fair and quickly. Sean, in t More

by Connor W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean DeSilva - Service Department
November 18, 2024

They were very efficient. It was a stress free experience. Sean was helpful and kind. More

by Ap0716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Nov 19, 2024 -

Herb Chambers Honda responded

Thank you for coming to Herb Chambers Honda In Boston!

November 14, 2024

Check in could be just a little bit better other than that.Everything else is great at the dealership.They treat you very nice and friendly and keep you up to date on your services More

by Mrlaing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Herb Chambers Honda responded

Hi Mr. Laing! Thank you for your feedback! We're glad to hear that the team at Herb Chambers Honda in Boston provided a friendly and informative experience. We'll take note of your suggestion regarding check-in, as we're always looking to improve. We appreciate your support!

November 14, 2024

Robert Hall is always exceptional. You know you are in good hands when you work with him. He was attentive, knowledgeable, and professional. Thank you!! More

by Arthur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Herb Chambers Honda responded

Arthur, we're delighted to hear that Robert provided such exceptional service at Herb Chambers Honda In Boston. Your kind words mean a lot to us, and we'll be sure to pass them along!

November 11, 2024

Herb Chambers Honda Boston is the best around. They constantly provide excellent service and are very easy to work with. More

by Raw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva is great to work with. He always keeps you informed on what's going on with your car when it's being serviced, he's one of the best in the business.
Nov 12, 2024 -

Herb Chambers Honda responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Herb Chambers Honda in Boston consistently provides excellent service. We appreciate your support and look forward to serving you again! Safe travels!

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