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Herb Chambers Honda

Boston, MA

Overview
Employees
Reviews
Vehicles
4.8
2,463 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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720 Morrissey Blvd

Boston, MA

02122

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Showing 2,463 reviews

October 11, 2023

Received a very good trade in value on my car. The paperwork process was quick and painless. There was an issue with getting the title to the used car I was buying. It took almost a month to ge More

by laurenjpike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toni was very nice throughout
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Oct 11, 2023 -

Herb Chambers Honda responded

Lauren, I'm glad to know that you found our trade-in process and paperwork quick and painless. However, it's disappointing to learn about the delay with your title - we aim for a smoother experience than this. We appreciate Toni keeping you updated throughout the process but understand there is room for improvement on our end. If there are any further issues or questions, please don't hesitate to reach out directly. Thank you, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

October 11, 2023

Fast service, polite and helpful staff, comfortable area to wait. I also appreciate that Sean helped me focus on what needed to happen at that visit, and things to be aware of as I look ahead. More

by fezfirst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
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Oct 11, 2023 -

Herb Chambers Honda responded

We're glad to know that you had a positive experience with our team at Herb Chambers Honda In Boston. It's great to see Sean was able to assist and provide the information needed for your visit. Thanks for sharing this review!

October 10, 2023

Sean was great, he was always present when I walked through the front door. I waited a bit but he gave me the car part I needed and did his job! More

by ND
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Report | Print
Oct 10, 2023 -

Herb Chambers Honda responded

We're glad to know that Sean was able to assist you with your car part needs at Herb Chambers Honda In Boston. We appreciate your patience and feedback!

October 09, 2023

I m always treated with respect and in a timely fashion. I appreciate the service they deliver. More

by Frankporter61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desilva
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Oct 10, 2023 -

Herb Chambers Honda responded

Hi Frank! Thank you so much for taking the time to share your positive experience with us. We're delighted to hear that you always feel respected and receive timely service at Herb Chambers Honda In Boston! We'll see you next time!

October 06, 2023

Dealership was great all around Sofia took care of me very well. I will recommended to other people. More

by Chrismfowler1987
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sofia Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilfredo Soto
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Oct 09, 2023 -

Herb Chambers Honda responded

Chris, thank you so much for recommending Sofia & the Herb Chambers Honda In Boston team to other car shoppers! We appreciate your business and hope we have the privilege of working with you again in the future!

October 05, 2023

I was very pleased with the service here. everyone was nice and helpful to me specially Danielle ! she made sure i was taking care of ,and denied a tip from me ,so i wanted to write her a rev More

by pink island
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
danielle
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Oct 05, 2023 -

Herb Chambers Honda responded

Thank you for the 5-star rating! We're glad to know you had a positive experience with Danielle at Herb Chambers Honda In Boston. We appreciate your kind words and look forward to assisting you in the future! Have a great ride!

October 04, 2023

Courteous, professional, and very helpful salesperson Nomar Rosario. Nomar made buying a new car a great experience. More

by cmordw
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nomar Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2023 -

Herb Chambers Honda responded

We're delighted to know that Nomar made your car-buying experience a great one at Herb Chambers Honda In Boston. Thank you for trusting us with your business! We hope to serve you again in the future. Have a great ride!

October 04, 2023

Customer service was great from everyone i encountered! Makayla made the process wayy less stressful than I was expecting it to be finding the perfect car for me. She’s very nice and friendly, I was very c More

by jodepina2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Makayla Carter-Harris, Wilfredo Soto
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Oct 05, 2023 -

Herb Chambers Honda responded

We're delighted to know that Makayla and our team at Herb Chambers Honda In Boston made your car buying experience stress-free! It's great to have you as part of the family. Enjoy your new ride!

October 04, 2023

Very impressed with herb chambers staff very helpful! Especially Tural! Answered all questions and explained things More

by shoppingkathyc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilfredo Soto
Report | Print
Oct 05, 2023 -

Herb Chambers Honda responded

Thank you for leaving us such great feedback! We hope that you come to visit us again soon! - Herb Chambers Honda In Boston

October 04, 2023

Sean did an excellent job. He went above to investigate what I had left on the oil change credit. I really appreciated his effort. Excellent customer service. More

by Btheodat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Report | Print
Oct 04, 2023 -

Btheodat responded

Sean did an excellent job. He went above and beyond to investigate my oil change credits I really appreciated his effort. Excellent customer service

Oct 05, 2023 -

Herb Chambers Honda responded

We're glad to know that Sean went the extra mile for you at Herb Chambers Honda In Boston. It's always our goal to provide excellent customer service, and we appreciate your recognition of his efforts!

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