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Herb Chambers Honda

Boston, MA

4.8
2,463 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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720 Morrissey Blvd

Boston, MA

02122

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Showing 2,463 reviews

November 05, 2023

My father and I had the best experience at the Honda in Boston. George was an absolute pleasure to work with. He is extremely knowledgeable, kind, and made the process very easy for the both of us. My fath More

by Rachelbarlaam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Herb Chambers Honda responded

Hi Rachel! We're delighted to know that you and your father had a great experience with George at Herb Chambers Honda In Boston. We appreciate the recommendation and are here for any future needs!

November 03, 2023

Sean DeSilva is the personification of excellence in service. He is a highly skilled individual. He is knowledgable, capable, and a person of his word. I brought my Honda CRV in because it was making More

by Arthur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Nov 03, 2023 -

Herb Chambers Honda responded

Hi Arthur! We're so glad to know that Sean's excellent service made your experience at Herb Chambers Honda In Boston a memorable one. We appreciate the kind words and will pass them along! Enjoy driving your quiet Honda CR-V again!

November 01, 2023

Dealership has been taking care of my vehicle for over five years now. Overall good More

by JrCam09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
King Man
Nov 02, 2023 -

Herb Chambers Honda responded

We're glad you feel confident returning to Herb Chambers Honda In Boston for your service needs! Thank you for being our customer!

November 01, 2023

I want to take a moment to express my gratitude for the excellent service I received for my brand new Honda CRV 2023 car today from your team, especially Sean Di Silva, the engineer, and the receptionist. More

by Beredede Dagnaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean De Silva
Nov 02, 2023 -

Herb Chambers Honda responded

Beredede, it's great to know that you had an excellent experience with Sean and our team at Herb Chambers Honda In Boston. We appreciate your kind words about the professionalism and quality of service! Enjoy your new Honda CRV 2023!

November 01, 2023

3 1/2 hours to get an oil change is ridiculous I think too much confusion and lack of proper communication amongst works at herb chambers. More

by djbonify
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Herb Chambers Honda responded

We're sorry to read about your experience with the long wait for an oil change. We understand how valuable time is and we aim to provide efficient service, so it's disappointing that this was not reflected during your visit. If you'd like to discuss this further or have any other concerns, please don't hesitate to reach out directly. Thank you, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

October 31, 2023

My salesperson Sofia was excellent in her customer service and easy to work with. Alfredo the sales mgr worked hard at procuring the car of my choice which was not easily available and giving me a loa More

by Angio
Recommend Dealer
Yes
Employees Worked With
Alfredo Dalence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nermi Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sofia Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Angio responded

Thank you for the excellent customer service i received from Sofia, Alfredo and Nermi. The whole experience was very easy and efficient. - Mark Bernstein

Nov 01, 2023 -

Herb Chambers Honda responded

We are honored to receive your support, Angio. Thank you! - Herb Chambers Honda In Boston Team

October 29, 2023

Keith is so friendly and welcoming, this is the second time his selling me a car,but all the experiences with him are extremely good. More

by nowteddie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert
Oct 31, 2023 -

Herb Chambers Honda responded

We're delighted to know that you had a great experience with Keith for the second time at Herb Chambers Honda In Boston. We appreciate your continued support and look forward to serving you again in the future!

October 29, 2023

George helped me through the process from start to ending very informative and knowledgeable and was very patient with me and focused on everything I was looking for and I got that with a awesome deal and Ni More

by wandaevans2107
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Herb Chambers Honda responded

Thank you for the 5-star rating! We're glad to know that George and Nick were able to assist you throughout your car-buying process at Herb Chambers Honda In Boston. We'll see you next time! Enjoy your new ride!

October 28, 2023

Mary was super responsive and always ready to help. She made the process smooth and seamless. More

by zofiaekoch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Herb Chambers Honda responded

We're thrilled to hear Mary provided you with a smooth & seamless experience! Thanks for trusting Herb Chambers Honda In Boston with your business and please don't hesitate to reach out if we can be of service again in the future!

October 27, 2023

Great location, the Sales Manager highly competent and nice to work with, as were other staff members. More

by Elaine C
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Herb Chambers Honda responded

Hi Elaine! We're delighted to know that you had a positive experience with our team at Herb Chambers Honda In Boston. Thanks for your kind words about the location and staff!

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