Herb Chambers Honda
Boston, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
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When purchasing our Honda Pilot we had a extremely When purchasing our Honda Pilot we had a extremely helpful friendly and knowledgable salesperson (Breno). We were not pressured into buying a vechi When purchasing our Honda Pilot we had a extremely helpful friendly and knowledgable salesperson (Breno). We were not pressured into buying a vechicle and felt that the decision was ours. Once our sale was final, Breno went over the car in great detail not missing anything important details. I would recommend this dealership and Breno to my family and friends. Thank-You Steven And Tami Porter More
I went to 3 Honda stores for a certain vehicle. I went to herb last and met Billy who turn a negative buying experience into an awesome time! I had a set price in mind and he did what it took to make the de herb last and met Billy who turn a negative buying experience into an awesome time! I had a set price in mind and he did what it took to make the deal work for herb and I. I will highly recommend this place to all friends and family. A special thanks to Billy for his hard work and patience! More
It was a please doing business with Rophy. He clearly had my interests in mind and went above and beyond the call of duty to ensure my deal was complete to my satisfaction. The car was ready on time and had my interests in mind and went above and beyond the call of duty to ensure my deal was complete to my satisfaction. The car was ready on time and in perfect condition. This is my second purchase at Herb Chambers Honda of Boston and will not be my last. Their service department is very user friendly as well. More
Seamus was a pleasure to work with during the sales process. He was knowledgeable about the car specifications and listened to our needs well. He spent the time required to be sure we were buying the process. He was knowledgeable about the car specifications and listened to our needs well. He spent the time required to be sure we were buying the right car for our needs. Chris was very professional, friendly and worked with us to get the best offer possible. He explained the methodology behind the smart price system well, and we appreciate the transparency in pricing. More
This is the 4th Honda I have bought from this dealership since 1989, and I keep going back because I know I can get an honest deal from my trade-in. There is always some negotiating when buying/trading a ca since 1989, and I keep going back because I know I can get an honest deal from my trade-in. There is always some negotiating when buying/trading a car, and I know that they will negotiate honestly with me, and I won't leave feeling like I got a bad deal. The salesman, Alex O. gave me his undivided attention, and the manager, George Muriuki stepped in when necessary to close the deal. The business manager was also very cordial, efficient, and attentive. A great place to buy a car, and from years of servicing my Honda's there, I can vouch for Robert Hall, a great guy to deal with in Service. More
**UPDATE** I did have a bad experience at first as listed below, but was contacted by the General Manager who was more than helpful in resolving this issue. I am more than willing to give them another shot a below, but was contacted by the General Manager who was more than helpful in resolving this issue. I am more than willing to give them another shot at earning my business... Recently i visited Herb Chambers of Boston for an oil change and was very disappointed in the service i received. I contacted the service department via phone to set up a service appointment. During the initial contact i asked if Herb Chambers honored competitors coupons even if it was from a different brand (GM)(They advertise they match all competitors coupons on their website). I was told that it would be honored and was asked how much it was for. I responded with did it matter..And the service adviser said no. Fast forward to Sept 3, 2010. I came into the location and met with a service advisor who looked at my coupon and said he could not honor it because it was priced to low. Contradictory to what i was told on the phone he said that he wouldn't honor a GM coupon stating that he was not competing with GM. I begged to differ because apparently GM is competing with Honda. He offered me an alternative offer that was $10 over my coupon. I feel this was a bait and switch tactic used by the service department. More
Mr. Byrne is very friendly. He is very helpful in helping us know what type of car we need. Even when we are negotiating price, he is still very friendly. He made specially arrangement so that we c helping us know what type of car we need. Even when we are negotiating price, he is still very friendly. He made specially arrangement so that we can get car in time for our vacation trip. He delivered car directly to my working place. More
Eli was very friendly, easily accessible, and always willing and able to answer our questions. It was a very good experience overall. The "smart pricing" that Herb Chambers uses on its used car sales willing and able to answer our questions. It was a very good experience overall. The "smart pricing" that Herb Chambers uses on its used car sales was something that we found very helpful as it enabled us to feel comfortable with the price that we paid for the car. Thanks! More
Paul Wisdom did an excellent job on delivering my new vehicle from start to end. I got the best price quote from Herb Chambers Boston, and there was no hassle at all when I was at the dealership. vehicle from start to end. I got the best price quote from Herb Chambers Boston, and there was no hassle at all when I was at the dealership. My new vehicle was right on time at the time of delivery. Car was clean and everything was perfect. Paul also did an awesome job explaining every details about the car. Thank you and Thank you Herb Chambers again. More
Kathie Smith is the most honest, dedicated, genuine salesperson I have ever encountered. She works very hard to make sure that you get the car you want at the price you want, and she does so with a sm salesperson I have ever encountered. She works very hard to make sure that you get the car you want at the price you want, and she does so with a smile. Her car knowledge is exceptional and she has fantastic follow through during the process as well as post-sale. Kathie is kind and friendly and I would recommend her highly. She is truly someone you can trust. This honda dealership has great service, an excellent management team and has always provided what I need without fail. More