Herb Chambers Honda
Boston, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Filter Reviews by Keyword
By Type
Showing 2,462 reviews
I worked with Keith for my new civic and I loved it! This place was awesome and I was very well taken care of. Everyone went above and beyond to make sure I was comfortable and happy. I first worked with Emi place was awesome and I was very well taken care of. Everyone went above and beyond to make sure I was comfortable and happy. I first worked with Emily H and Sara s which paired me with Keith and his helper furkan. I was never rushed and an truly happy with my car I highly recommend them! More
I recently purchased a pre-owned Honda CR-V. From the moment I walked in the door, I was put at ease. The customer service was top-notch. My sales person, Aidan Nevin, was extremely knowledgable, patie moment I walked in the door, I was put at ease. The customer service was top-notch. My sales person, Aidan Nevin, was extremely knowledgable, patient, kind and really help me find exactly what I was looking for. The finance department was also amazing. Jason Bradley, worked for hours to get a great rate and reasonable payments. His dedication was incredible. I also worked closely with Jason O'Brien, the sales director. His professionalism and candor was exactly what I was looking for. He put me at complete ease. The entire team at Herb Chambers Honda is one that I have never seen at a dealership. I would highly recommend them to anyone and look forward to working with them in the future! Absolutely amazing!! More
My experience at Herb Chambers Honda was phenomenal! The people I worked with were honest, accommodating, knowledgable, and kind. I'm more than happy with my "new to me" car and feel that I walked away with people I worked with were honest, accommodating, knowledgable, and kind. I'm more than happy with my "new to me" car and feel that I walked away with a great deal. If you're considering visiting a number of Honda dealerships, I would definitely recommend making this your first stop. More
Jonathan went out of his way in every way possible to make my car buying experience hassle free. he was friendly, honest and was great at returning phone call, i would be happy to use him as my sales rep make my car buying experience hassle free. he was friendly, honest and was great at returning phone call, i would be happy to use him as my sales rep now and in the future, thank u for making my experience at herb chambers better than my past experiences. More
Keith was fantastic to work with and very professional. He was not the typical car salesy guy just looking to make a dollar. Fantastic experience. He was not the typical car salesy guy just looking to make a dollar. Fantastic experience. More
I went to Herb Chambers looking for a specific car I saw on the internet. I was looking for a used a car within a certain price range. I had previously been to three other dealerships (all bad experiences) on the internet. I was looking for a used a car within a certain price range. I had previously been to three other dealerships (all bad experiences) and was feeling discouraged. From the moment I arrived through the financing and purchasing process this was a very different and pleasant experience. My salesman Paul Jackson made it all feel so easy. He is a super nice guy and great to work with. Even though I was buying a used car (not the biggest sale) he made me feel like his best customer! I would highly recommend him to anyone looking for a new car. More
I was first attracted by the "Herb Chambers" internet deals that were posted on the web. I had a 12 year old vehicle and I knew it was about time to repair or renew my transportation. I am from internet deals that were posted on the web. I had a 12 year old vehicle and I knew it was about time to repair or renew my transportation. I am from western mass, and I went to a couple of my local dealers and asked if they could come anywhere close to the terms that I saw posted and they either said "no", or something like "give me a few days to look it over and see exactly what they're offering". Several of the places that I called or contacted on the net never even responded to me. Rory at Herb Chambers contacted me almost immediately and asked me to come down. I had to go to Children's Hospital later that week so I stopped in to the dealership while I was there. My salesman, Paul Jackson offered me the deal that I had seen on the net ---no strings attached--, but I didn't have my trade in with me, so that was sort of holding up the process. I left and went back home, but there was a call on my answering machine from one local dealership that said they had researched the "Chambers" deal and thought they could match it, but if there were any glitches in my credit, that would be a deal breaker. This was 4 days later. I probably would have pursued that if it wasn't for Sara from Herb Chambers, who called me on a Saturday and talked me into coming back with my trade in on a Sunday. I told her that I didn't want to waste my trip just to be humiliated by a lowball offer for my Suburban but she told me that she was 100% certain that we would be able to strike a deal that we both could live with and I would not drive there for nothing. Sara wasn't kidding, the rest is history. Yes, it did take us a few hours to settle on a price, and sure, James the finance guy helped move the numbers around to make this happen, but this place really is true their motto; "We don't sell cars, we help people buy cars." They're not kidding, and I will be back! More
Adil and his staff made the purchase of this my HONDA CRV a positive experience. I had not bought a car in 12 yrs. This group went above and beyond to make my sales experience as convenient as possible. I a positive experience. I had not bought a car in 12 yrs. This group went above and beyond to make my sales experience as convenient as possible. I had a few bumps in the process however at all times I was told not to "worry" and everything would be taken care of. I would recommend this dealership to anyone and look forward to our continued relationship. Thank you to a professional and accomodating group of people. Sincerely, Linda Bilodeau, Shrewsbury, MA.... More
The sales rep, Rophy, was very courtious and helpful. He also worked with me to find my desired car within the price range I was looking for. He went over all the necesssary operations of the vehicle with m also worked with me to find my desired car within the price range I was looking for. He went over all the necesssary operations of the vehicle with me. He helped take care of all the paperwork for registration and insurance. He also called and/or sent me emails to follow up to make sure everything is ok with the car. Overall a very easy and pleasant experience. More
Price of vehicle was fair. We wish that the communication had been better as we were not kept informed of what was happening with the vehicle we had purchased which left us wondering what else we were not be had been better as we were not kept informed of what was happening with the vehicle we had purchased which left us wondering what else we were not being told about. Overall, however, they did remedy the problem and were very proactive in regards to accepting responsibility and trying to make amends. More