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Herb Chambers Honda
Boston, MA
2,462 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
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Showing 2,462 reviews
September 04, 2013
Rophy is great. He is dedicated, friendly and truly Rophy is great. He is dedicated, friendly and truly tries his best for you. He is exceptional We were very happy with our experience with him and l Rophy is great. He is dedicated, friendly and truly tries his best for you. He is exceptional We were very happy with our experience with him and look forward to working with him on our next purchase More
by Dogoma
September 03, 2013
Elie could not have been more unprofessionally rude if he tried. I am convinced he logged on and rated himself the 5 star rating because his quality of work does not merit anything above bad. It is crystal c tried. I am convinced he logged on and rated himself the 5 star rating because his quality of work does not merit anything above bad. It is crystal clear from the first minute of meeting Elie that everything he does in life is to benefit himself and only himself. He is extremely short tempered and is in no way looking to "help you buy a car" but purely looking to make his own profits and incentives. His email correspondence is at a 3rd grade writing level and he fails to even use spell check. If you make an appointment with him you will in fact still wait around until he's done scamming other customers just so he can squeeze a little life out of you. I left the dealership 100% defeated and angered every time I went there. He is the definition of a scummy slimy salesman and he reeks of egotistical arrogance. More
by elieistheworst123
August 01, 2013
Saad is very helpful and friendly, he helped me selecting and provided me with information that I needed to know to buy a car. I'm happy with my used civic that I bought from this dealership. and provided me with information that I needed to know to buy a car. I'm happy with my used civic that I bought from this dealership. More
by patekkul
Employees Worked With
Saad Malhoun
July 29, 2013
I have a Great Experience at this Dealership honda in Boston, I could say the are the first Dealer I have had a Business with Extreme HONESTY not Pushy and the most, well Organized. For me better 100% mo Boston, I could say the are the first Dealer I have had a Business with Extreme HONESTY not Pushy and the most, well Organized. For me better 100% more than Others Dealer like Quirk Family and Liberty Mazda just to mentioned some of the WORSE Dealer of New England Which is not a HONEST Dealer they really DiS-HONEST and arrogants. They Don't care for your Business, they desperate for your sale to rip you off your money, Energy and time. I will recommend this Excellent Dealer for all my friend and co-workers and family. Is not a joke! is the true! Herb Chambers, just the Best! More
by cadenaariel
Employees Worked With
saad Malhum
July 11, 2013
bought an 09 highlander and though initially we had issues not receiving the promised services the GM took care of this making our experience a good one... service was friendly, price was very competit issues not receiving the promised services the GM took care of this making our experience a good one... service was friendly, price was very competitive for what we researched More
by Megsmith79
Employees Worked With
dewayne, brad and kenny, Dewayne Holman
May 21, 2013
Rophy, Dana and the Chambers team have impressed me. Doing the right thing in business is not a very common practice. I very recently purchased a certified accord. After getting the new-to-me car home I Doing the right thing in business is not a very common practice. I very recently purchased a certified accord. After getting the new-to-me car home I noticed some body damage that had previously gone unseen by us all. I felt duped. I was immediately upset and expected the worst. I decided to contact Rophy. He reassured me and told me not to worry. He then reached out to the Manager (Dana) and informed him of our situation. After stopping by to show the damage to Dana and Rophy (still expecting bad news) Dana told me that he would be glad to take care of the damage... at my convenience... free of charge! Needless to say, I was surprised, greatful and still apprehensive. I brought my car back and it was made perfect in less than 24 hours. Still half expecting a bill I went to get my car. Rophy was the first to greet me with a smile and a handshake. My car was fixed. It was free and everyone seemed happy to make the problem go away! After this experience, I will probably have to only buy cars from Rophy at Herb Chambers Honda. I have confidence that he and Dana will "have my back" in all future dealings. More
by RyanCurella
Employees Worked With
Dana Dattilo
May 20, 2013
This was my first car purchase and I was not excited for the experience when I first approached it. However, James Shaughnessy was very easy to speak with; very informative and understood my needs/wants. Ja the experience when I first approached it. However, James Shaughnessy was very easy to speak with; very informative and understood my needs/wants. James helped me find the car I was unkowingly looking for, and at a great price. I'm not so sure the process always moves as smoothly as it did for myself, but I was very satisfied with my experience, and if I'm ever in the need for another car, I'm going to go back there and ask for James. Thanks for the help! More
by timtrahon
May 20, 2013
We are very grateful with Mr. Shaughnessy for helped us to select the vehicle that fit our budget and our family size.......We are recommend this Dealership 100% Thank You every much!!! to select the vehicle that fit our budget and our family size.......We are recommend this Dealership 100% Thank You every much!!! More
by ckmejia
