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Herb Chambers Honda

Boston, MA

4.8
2,462 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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720 Morrissey Blvd

Boston, MA

02122

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Showing 2,462 reviews

November 14, 2013

he guys at Herb Chambers in Boston were flat out the best do deal with in the area. I visited other H-C locations and this group was a step above the rest. From my first call, first visit, finance meetings More

by MatthewDesilet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saad , Keith Banks O'Banor
Nov 15, 2013 -

Herb Chambers Honda responded

Thank you, Matthew, for taking the time to share your experience with our team here at Herb Chambers Honda in Boston. I’m thrilled to hear how happy you are. We value our guests’ feedback and I know everyone will appreciate your encouraging words. On behalf of our entire team here in Boston, we thank you for your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Errol Gaudette General Manager Herb Chambers Honda in Boston

November 01, 2013

Part of our experience was very challenging, but mistakes happen and everyone treated us respectfully the entire time. Caduste, Susan and the service team worked very hard to make sure we were happy and that More

by Erinvgonsalves
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caduste Michaud, Susan Tarquini
Nov 06, 2013 -

Herb Chambers Honda responded

Erin, What an outstanding review to read! It is great to know that Susan & Caduste were able to turn a challenging experience into a good one. Here at Herb Chambers Honda in Boston, our primary concern is delivering flawless customer service. I’m so happy to hear that you felt confident about your purchase and your decision to choose us as your dealer. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Errol Gaudette General Manager Herb Chambers Honda in Boston

October 30, 2013

I WENT OUT TO PURCHASE A NEW HONDA ACCORD FROM HERB CHAMBERS HONDA IN BOSTON AND I WAS GREETED BY ELI HANNA .HE WAS VERY KNOWLEDGE AND VERY HELPFUL,TOOK HIS TIME THRU OUT THE PROCESS AND DID A GREAT JO More

by sammy722
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 31, 2013 -

Herb Chambers Honda responded

Wow! Thank you so much, Sammy, for taking the time to share your experience with Eli here at Herb Chambers Honda in Boston. I’m thrilled to hear how happy you are and that you’re enjoying your awesome new Honda Accord. Our goal is to provide each guest with the best customer service and I’m so happy that you’ve recognized Eli’s hard work. I will be certain to share your encouraging words with him. Thank you again and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Errol Gaudette General Manager Herb Chambers Honda in Boston

October 30, 2013

Made the buying experience a pleasure! Elie demonstrated exemplary customer service. I normally don't write reviews but my wife insisted I do. We couldn't be more pleased. We plan to recomend him to family More

by vonRedSox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 31, 2013 -

Herb Chambers Honda responded

Thank you for taking the time to write a review about your experience with Elie. I am so glad that you and your wife found Elie to be so helpful. I will be sure to share your kind sentiments. At Herb Chambers Honda in Boston, we want all of our guests to be satisfied with their experience and I’m pleased that you and your wife will be returning. Thank you for your time and compliments, it is much appreciated! Best, Errol Gaudette General Manager Herb Chambers Honda in Boston

October 29, 2013

I was looking to get a new Honda Accord, so I contacted multiple dealerships and Krystle from Herb Chambers Honda in Boston was the quickest one to return my email. We kept emailing for few days and I expl More

by musiccar41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 30, 2013 -

Herb Chambers Honda responded

Thank you for taking the time to write about your experience with Krystle, Jose and Elie. At Herb Chambers Honda in Boston, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. We greatly appreciate your fantastic recommendation and look forward to serving all of your automotive needs for many more years to come! Sincerely, Errol Gaudette General Manager Herb Chambers Honda in Boston

October 29, 2013

The service was really great and super helpful. They were very knowledgeable and worked within my means and with what I wanted. Kenny was great during the whole process and continues to be very helpful More

by NAS05006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
kenny
Oct 30, 2013 -

Herb Chambers Honda responded

Thank you for taking the time to share this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am thrilled to hear about your positive experience with Kenny & Jason and that you found the perfect Honda to meet your needs. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Errol Gaudette General Manager Herb Chambers Honda in Boston

October 28, 2013

Thank you Caduste Michaud and Phylisha for the great services and I love my new car thanks guys:) I will tell people about today and let all my friends know where to go if needed to buy a car thanks aga More

by ssserappp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 29, 2013 -

Herb Chambers Honda responded

Thank you so much for this review! I’m so glad that you had such a pleasant experience with Caduste & Phylisha, and that everything came with such ease. All of us here at Herb Chambers Honda in Boston try our best to make sure our guests leave feeling satisfied with their purchase and truly enjoy their experience. Thank you once again for your business and your great recommendation. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Errol Gaudette General Manager Herb Chambers Honda in Boston

October 27, 2013

Thank you Honda family of Boston for selling me a great vehicle that fits my needs & is within my means. Caduste Michaud was very helpful & patient with the process & he also allowed me to feel comfortabl More

by charlestown12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 29, 2013 -

Herb Chambers Honda responded

What an outstanding review to read! It is great to know that Caduste was able to provide you with a helpful and professional shopping experience with your awesome 2014 Honda Sport. Here at Herb Chambers Honda in Boston, our primary concern is delivering flawless customer service. I’m happy to hear that you felt confident about your purchase and your decision to choose us as your dealer. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Errol Gaudette General Manager Herb Chambers Honda in Boston

October 23, 2013

Caduste made the experience of buying our new Honda Fit a breeze. We got the deal and finance package we needed in a prompt and friendly manner. Caduste made sure everything was in order so we could pick up More

by becholmes77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 24, 2013 -

Herb Chambers Honda responded

Thank you for taking the time to write this fantastic review and give our dealership such a wonderful 5-star rating. We work very hard to ensure that each of our guests is 100% satisfied with Herb Chambers Honda in Boston experience. I’m so pleased to hear that Caduste proudly represented this dealership and provided you with such great service. Thank you again and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Errol Gaudette General Manager Herb Chambers Honda in Boston

October 21, 2013

I felt from the moment I walked through the door it was going to be a great experience! Caduste made me feel very confident that we would find the car the I wanted and that I could afford! And he did just More

by Starship13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 22, 2013 -

Herb Chambers Honda responded

This is exactly the kind of feedback we love to hear from our guests! Thank you for taking the time to post such a kind review. Everyone here at Herb Chambers Honda in Boston strives to go above and beyond for our guests, and I’m so glad Caduste was able to make purchasing your new vehicle as smooth and enjoyable as possible. Thank you once again for your business and your great recommendation. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Errol Gaudette General Manager Herb Chambers Honda in Boston

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