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Herb Chambers Honda

Boston, MA

4.8
2,462 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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720 Morrissey Blvd

Boston, MA

02122

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Showing 2,462 reviews

April 04, 2014

Great experience Scottie Santos was great to work with, I'd give him a 5....he was really down to earth, and pleasant to work. If you go there definitely ask for him. More

by Erica J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scottie Santos
Apr 07, 2014 -

Herb Chambers Honda responded

Thank you, Erica, for taking the time to post about your experience here with Scottie. Scottie works diligently to ensure his customers have an enjoyable car buying experience. It's great to read that your recognized his dedication and commitment to customer service. I know he will appreciate your wonderful recommendation. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Errol Gaudette General Manager Herb Chambers Honda in Boston

April 03, 2014

Good service, willing to resolve problems I Worked with Patrick. He's very energetic and helpful to find me a deal on a 2014 Accord EXL. I can't wait to drive the car today. 04/04/2014 More

by ngdzu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Comerford
Apr 07, 2014 -

Herb Chambers Honda responded

Thank you for taking the time to post about your experience here with Patrick. I know he will appreciate your wonderful recommendation. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Errol Gaudette General Manager Herb Chambers Honda in Boston

April 01, 2014

Leasing thru Herb Chambers I would recommend visiting Herb Chambers in Boston over any other dealer when leasing a vehicle. Stacy helped us sign a lease for a new Civic with no More

by SuzanneCochran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 02, 2014 -

Herb Chambers Honda responded

Thank you, Suzanne, so much for coming to our DealerRater page and leaving us this fantastic feedback regarding your experience. I'm very happy that Stacy was able to assist you with finding the perfect Honda. It was a pleasure working with you and should you need anything further, please feel free to give Stacy or myself a call! Thank you! Errol Gaudette General Manager

March 18, 2014

I went to Herb Chambers Boston for a used 2007 Honda Fit that I had seen online for a great price. This was my first time going to a dealer on my own and was somewhat nervous about the process but the staff More

by anderja999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Banks O'Banor , Mohammed Denny
Mar 18, 2014 -

Herb Chambers Honda responded

I sincerely appreciate you posting such kind words regarding your experience with Keith and Mohammed. We strive to provide our guests with a professional and enjoyable experience, and it is always a delight to read that one of our team members is exceeding our customers' expectations. Thank you again and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Errol Gaudette General Manager Herb Chambers Honda in Boston

March 17, 2014

After looking for a vehicle a couple of weeks and being discouraged, I decided to stop at Herb Chambers in Boston and I am so glad I did! I worked with Patrick C and he was extremely helpful, kind and pati More

by rrvalen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick C., Mohammed Denny
Mar 17, 2014 -

Herb Chambers Honda responded

Thank you for taking time out of your day to write such a thoughtful recommendation. Patrick and Mohammed are so committed to providing our guests with exceptional customer service and I know they will appreciate your kind feedback. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Errol Gaudette General Manager Herb Chambers Honda in Boston

March 13, 2014

I loved my experience at Herb Chambers Honda in Boston! Rick Blaze really helped me in choosing the right car. I went in for a CRV and he convinced me to lease my brand new Civic which I absolutely love! H More

by megg0c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar, Dewayne Holman
Mar 14, 2014 -

Herb Chambers Honda responded

Thank you, Megg, for taking the time to share your experience with Rick here at Herb Chambers Honda in Boston. I'm so happy to hear he was able to assist you and you found the exact model you were looking for. I greatly appreciate your encouraging 5-star review and I know Rick will feel the same. Thank you again and we look forward to serving your automotive needs for many more years to come! Kind Regards, Errol Gaudette General Manager Herb Chambers Honda in Boston

March 10, 2014

I had a wonderful experience working with Paul Wisdom and Rob Campagna! They truly took the time to listen to me and actually gave me more than what I expected. They were down to earth and I would 100% RECOM More

by mother02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Campagna
Mar 11, 2014 -

Herb Chambers Honda responded

Patricia, I sincerely appreciate you taking the time to share your experience with Paul. I'm thrilled to hear how happy you are with the quality of service Paul provided. I'll be sure to pass on your kind sentiments. Enjoy the beautiful weather and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Errol Gaudette General Manager Herb Chambers Honda in Boston

March 08, 2014

We came to Herb Chambers Honda in Boston after finding the vehicle we wanted on a search online. We called ahead and Eric Poulson had the car was waiting for us upon arrival. Eric was terrific, very frien More

by parente1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Poulson
Mar 11, 2014 -

Herb Chambers Honda responded

Thank you for this great feedback! I'm so happy that you had such an enjoyable experience and we welcome you back anytime whether it's sales or service related. It's customers like you that make our business what it is and we're so appreciative. Sincerely, Errol Gaudette General Manager Herb Chambers Honda in Boston

March 07, 2014

This dealership is very different than alot and i probably gave them a hard time but they gave me the best customer service i have recieved in quite some time. They were dedicated to their work thoug More

by BrittaniaW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Banks O'Banor , Dewayne Holman
Mar 11, 2014 -

Herb Chambers Honda responded

Thank you, Brittania, for sharing your Herb Chambers Honda experience with Keith, Ed and Dewayne. We truly appreciate your business and glowing recommendation here on DealerRater. Please let any of our team members know anytime that we may be of further service to you. Enjoy the beautiful weather and enjoy your new vehicle! Sincerely, Errol Gaudette General Manager Herb Chambers Honda in Boston

March 01, 2014

Eric made my car purchase simple. He sold me what I wanted. I live in upstate New York and even delivered our newcar to us. Well done More

by Legendtro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Poulson
Mar 03, 2014 -

Herb Chambers Honda responded

What an outstanding review to read! It is great to know that Eric was able to provide you with a hassle-free and welcoming shopping experience. I’m happy to hear that you felt confident about your purchase and your decision to choose us as your dealer. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Best, Errol Gaudette General Manager Herb Chambers Honda in Boston

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