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Herb Chambers Chevrolet of Danvers

Danvers, MA

4.9
469 Reviews
THE HERB CHAMBERS ADVANTAGE Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vacuum with every service Experience -Complimentary Loaners, Shuttle Service, Refreshments, Wi-Fi
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90 Andover St Rte 114

Danvers, MA

01923

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Showing 469 reviews

June 07, 2023

Patrick the service manager is always polite and respectful, he takes the time to explain all charges before your vehicle goes in for service so that there will not be any surprises. Patrick is The More

by bigmanwon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick service manager
Jun 08, 2023 -

Herb Chambers Chevrolet of Danvers responded

Patrick and our team are glad you had such a great experience servicing your car at Herb Chambers Chevrolet of Danvers! We value your feedback and look forward to providing another five-star experience next time! Thank you!

June 05, 2023

Patrick was a great help today. To start he kindly took my key fob off for me. He explained that I had a free oil change. That was unexpected! He was a real help! Thanks , Pat More

by dyoungedm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clinton Gerrish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edison Shurdha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick
Jun 07, 2023 -

Herb Chambers Chevrolet of Danvers responded

Thank you for the wonderful review! We're happy to hear Patrick provided you with an excellent experience and we'll be sure to let him know how much you appreciate his helpful service. Take care and we'll see you next time here at Herb Chambers Chevrolet of Danvers!

June 01, 2023

Good experience very social and helpful. We would recommend friends to go to this dealership More

by Bonjzack123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Herb Chambers Chevrolet of Danvers responded

We appreciate this kind five-star review! We are glad you found us to be helpful and hope to see you back in the near future! Thank you! - Herb Chambers Chevrolet of Danvers

May 23, 2023

Kudos to Scott once again for handling my service needs promptly and professionally. Mission accomplished in short order. Also, a tip of the hat to Valet Doug for his pleasant door-to-door service. Dealers More

by KarenHBurnham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lyon, Valet Doug
May 25, 2023 -

Herb Chambers Chevrolet of Danvers responded

Thank you for the kind review, Karen! We appreciate you trusting Herb Chambers Chevrolet of Danvers with your service needs and are happy to hear Scott & Doug made your recent experience a smooth one. Thanks for your business and we'll see you next time!

May 25, 2023 -

KarenHBurnham responded

I inadvertently failed to thank the technician who serviced my car. Please pass along my appreciation to the tech who successfully fixed the issue. As the wife and mother of emergency vehicle technicians, I understand the knowledge and dedication it takes to keeping our vehicles safe on the road. Thank you for your service.

May 17, 2023

Told by Internet sales that because I was not in Ma, would not sell me a car when I inquired. "Due to the Chip shortage, we are only dealing with locals". Poor business model. More

by ajfletcher
Recommend Dealer
No
Employees Worked With
Bob Cunningham
May 18, 2023 -

Herb Chambers Chevrolet of Danvers responded

Thank you for the review. We sincerely apologize for any frustration or inconvenience caused by these current circumstances. Please don't hesitate to reach out if we can be of service in the future. Respectfully, Eduart Lela - General Manager - elela@herbchambers.com

May 10, 2023

I’m happy for what they do for my car the staff at the service department are excellent. Thank you! More

by Christine Konstantilakis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edison Shurdha
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023 -

Herb Chambers Chevrolet of Danvers responded

Christine, It's great to hear that you had such a positive experience here with our team! We hope that you come to visit us again next time you need anything! Thank you! - Herb Chambers Chevrolet of Danvers

April 28, 2023

Very happy with the prompt service we received from the maintenance shop. Staff was very friendly. More

by Lmlavigne89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edison Shurdha
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Herb Chambers Chevrolet of Danvers responded

Thank you for the kind review! It was our privilege to serve you and we hope we have the opportunity to do so again in the future! - The Herb Chambers Chevrolet of Danvers Team

April 08, 2023

Outstanding service all around! Especially on the sales floor. April did everything she could to get me in the car I wanted ! Highly recommend this place to new buyers. More

by mmannette2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
April Spring
Apr 13, 2023 -

Herb Chambers Chevrolet of Danvers responded

Thank you for taking the time to leave us a positive review! We're thrilled to hear that April provided outstanding service and helped you get the car you wanted! We appreciate your recommendation and look forward to working with you in the future! - Herb Chambers Chevrolet of Danvers

April 06, 2023

Very simple process thanks to the staff. I have to write a minimum of 15 words More

by Alex.hill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clinton Gerrish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edison Shurdha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2023 -

Herb Chambers Chevrolet of Danvers responded

Thank you for taking the time to leave us a review! We appreciate you trusting the Herb Chambers Chevrolet of Danvers team with your business and hope we have the privilege of working with you again in the future!

April 04, 2023

Service department is always polite and professional. Scott and Philip are patient and helpful. Herb Chambers services all of our family vehicles. With two new drivers in our family, we will continue More

by aemaguire
Recommend Dealer
Yes
Employees Worked With
Scott and Philip
Apr 06, 2023 -

Herb Chambers Chevrolet of Danvers responded

Thank you for trusting the Herb Chambers Chevrolet of Danvers team with the care of your family's vehicles! We're so glad Scott, Philip & the rest of the crew continue to earn your support and we look forward to seeing you at your next visit. Take care and thanks again!

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