Herb Chambers Chevrolet of Danvers

I recently visited Herb Chambers Chevrolet of Danvers regarding a 2024 Corvette Z06 and unfortunately left very disappointed with the overall experience. I came in as a serious buyer, prepared to make regarding a 2024 Corvette Z06 and unfortunately left very disappointed with the overall experience. I came in as a serious buyer, prepared to make a deal, with a very clean, low-mile 2017 Mercedes-AMG S63 Cabriolet trade. I had done extensive market research on both vehicles and came prepared for a fair and constructive conversation. Instead, the interaction felt very one-sided from the beginning. The dealership presented a trade value that was significantly below current market data and comparable offers I had already received elsewhere. I completely understand that dealers need margin and may view specialty vehicles differently, especially outside of their core brand. That alone was not the issue. What disappointed me was the lack of engagement and overall customer experience throughout the process. The communication consistently felt generic and transactional, with little willingness to meaningfully discuss the numbers or work toward common ground. Even the follow-up responses felt dismissive rather than relationship-oriented. I’ve purchased a number of high-end vehicles over the years, and even when deals don’t come together, most dealerships still make the customer feel respected and valued. Unfortunately, that was not my experience here. The Z06 itself was a great car, and I appreciate the time spent showing it to me, but the overall buying experience did not match the level of vehicle or customer service I expected. More

I continue to get my car serviced at this dealership because of the very professional attention and support I receive especially from the Service Provider Michael Anagnos. He is truly an excellent commu because of the very professional attention and support I receive especially from the Service Provider Michael Anagnos. He is truly an excellent communicator and trustworthy individual to discuss my service needs. This dealership has a very reputable individual to have customers work with. An asset to their dealership.. Thanks again to Mike and his action oriented professionalism. More

Bobby and Joe are always amazing to work with. They make car buying enjoyable and easy. They make car buying enjoyable and easy. More

Service is friendly and knowledgeable and always tells you how long it will take to get your service completed. They explain everything going on and keep you updated on wait time. you how long it will take to get your service completed. They explain everything going on and keep you updated on wait time. More

I recently purchased a truck from this dealership, and overall it was a great experience. From the moment I walked in, the staff was friendly, professional, and willing to help without being pushy. They t overall it was a great experience. From the moment I walked in, the staff was friendly, professional, and willing to help without being pushy. They took the time to understand what I was looking for and showed me several options that fit my needs and budget. The sales process was smooth and straightforward. They explained everything clearly, answered all my questions, and made sure I felt comfortable with my decision. I also appreciated the transparency—there were no surprises when it came to pricing or financing. The truck itself is exactly what I was hoping for—clean, reliable, and in excellent condition. You can tell they take pride in the vehicles they sell. Overall, I would definitely recommend this dealership to anyone looking for a quality vehicle and a hassle-free buying experience. I’d happily return for future purchases. More

they are fantastic always done when promised and professionally the service department and sales have been very good to me. i have been a customer for over 10 years professionally the service department and sales have been very good to me. i have been a customer for over 10 years More

Timmy was so helpful he helped the process go very smoothly I will return to herb chambers smoothly I will return to herb chambers More

I brought my truck to the service department for a software update and dealt with Mike and Tony who were both professional, friendly and helpful. The job was completed in a timely manner and they prov software update and dealt with Mike and Tony who were both professional, friendly and helpful. The job was completed in a timely manner and they provided a ride for me to pick up the vehicle which had been washed inside and out. I’m very happy with the service department at Herb Chambers. More