Herb Chambers Chevrolet of Danvers

I've taken my car to Herb Chambers for service for over 4 years and have been totally satisfied with the professional manner in which I've been treated. I'd especially like to thank Scott Lyons, Service Man years and have been totally satisfied with the professional manner in which I've been treated. I'd especially like to thank Scott Lyons, Service Manager, for always following through and making sure all repairs met my satisfaction. I would highly recommend this service department of this dealership. Don't forget to ask for Scott! More

Went car shopping last week and after visiting a couple dealers (where I was pretty much ignored) I went into Herb Chambers and was met by Jim Lynn. Jim was sincerely friendly, warm and he patiently listen dealers (where I was pretty much ignored) I went into Herb Chambers and was met by Jim Lynn. Jim was sincerely friendly, warm and he patiently listened (& took notes) as I went through my list of requirements of the used SUV I was looking for. Jim found 4 vehicles on the lot that met ALL of my needs; and made sure that I had test driven all of them before asking if one had stood out more than the others. He was knowledgeable of the features each vehicle had and he did a great job answering my questions. At no time did I feel pressured. My trade was a mess, both inside and out (seriously, it was gross) Jim good naturedly kidded me about it as he pointed out the non scratched or dented parts and asked if I wanted a couple of lawn bag to empty out the back seat. In the end though, he got me a pretty good price on the trade. I also mentioned Alexandra, shes the Finance Manager and she was also very patient and helpful and I feel she went above to get me a great rate and to get my payments where I needed them to be. Overall my experience with Jim Lynn and with Herb Chambers was a VERY positive one. I would recommend them to friends and family More

Absolutely Great!! I highly recomend Herb Chambers Chevrolet of Danvers, and Kevin Fitzpatrick the sales consultant. He took the time to explain every thing to me about my new vehicle, a Buick Lacros Chevrolet of Danvers, and Kevin Fitzpatrick the sales consultant. He took the time to explain every thing to me about my new vehicle, a Buick Lacrosse. It was a pleasure doing business with him and also with Corey, the manager. They treated me like I was family, and showed me around the entire building to meet all the workers and staff. In the future, I will send all my friends to Herb Chambers, without a doubt. Marie P. More

I bought my truck at Herb Chambers Chevy in 07 the truck was a left over model and had been sitting on the lot for over a year. After I purchased it and started to put it work I have a quiet few problems wi was a left over model and had been sitting on the lot for over a year. After I purchased it and started to put it work I have a quiet few problems with it from the wiper blades being totally trashed on the first rain I drove it in to the breaks being glazed over so the dealer ship had to replace the rotors and pads a tie rod coming apart and the last repair the a leak in the rear axles. There has been a few more service issues I have had with the truck that I wish just to forget about needless its been very frustrating have a truck with less than 34000 miles having all these problems with a truck that needs to be working every day. My service adviser Scott Lyons has been just awesome, he has been on his a game every time I am there at the shop. I highly recommend going to see Scott if you ever need work done on your GM vehicles Sincerely Eric Chase More

Scott was great to work with. Great service, a pleasure to talk to and very professional. I was extremely pleased with his level of attention to our vehicle and service. Scott brought the Hummer right in to talk to and very professional. I was extremely pleased with his level of attention to our vehicle and service. Scott brought the Hummer right in and gave us a loaner car. He reported what was wrong with the Hummer and contacted us that morning with what had to be done to fix it. The Hummer runs like it was brand new. We are so happy. More

On August 5, 2010, I took my 1998 S-10 in to be serviced. I was treated as if I had just bought a new car. This seems like the beginning of a long term relationship. I was very impressed by this dealershi I was treated as if I had just bought a new car. This seems like the beginning of a long term relationship. I was very impressed by this dealership, and I will take my other cars here for service. More

kevin is the most sincere low preasure and knowedgeable sales person i have dealt with for buying cars, ever. i have recomended to people i know that kevin is the man when it comes to buying a car. this de sales person i have dealt with for buying cars, ever. i have recomended to people i know that kevin is the man when it comes to buying a car. this dealership should use this man's skills as a model on how to sell a car. Again, thanks alot kevin. More

Scott is the guy I always go to there. He always helps me out from when I'm scheduled for an oil change/tire rotation to my transmission dying recently and he found out it was covered under warranty! Scott out from when I'm scheduled for an oil change/tire rotation to my transmission dying recently and he found out it was covered under warranty! Scott will be straight out with you and cuts down the BS as you might get from other dealerships. Helps you out when you need a renatl and gets the job done quick. Returns phone calls and is just overall pleasant to work with when at the Herb Chambers Hummer. More

BECAUSE OF THE SERVICE THAT I HAVE RECEIVED I HAVE MADE MY LAST TWO BUYS OF NEW TRUCKS WITH THIS DEALERSHIP. ALWAYS TREATED RIGHT FROM MY SALES REP KEVIN THROUGH THE FINANCE PERSON JOHN TO THE SERVICE DEPT MY LAST TWO BUYS OF NEW TRUCKS WITH THIS DEALERSHIP. ALWAYS TREATED RIGHT FROM MY SALES REP KEVIN THROUGH THE FINANCE PERSON JOHN TO THE SERVICE DEPT SCOTT. EVERYTHING WENT AS I WAS TOLD AND I AM HAPPY WITH MY NEW TRUCK. More

As always, Scott in the service department was professional, friendly, and courteous. He also made sure that I had a ride back and forth to my office. He explained the problem and the proposed re professional, friendly, and courteous. He also made sure that I had a ride back and forth to my office. He explained the problem and the proposed repair completely and gave me an accurate estimate of the cost. The work was done promptly and I was completely satisfied with the quality of the repair. More