Herb Chambers Chevrolet of Danvers

I went to Herb Chambers seeking a Chevy Tahoe. I was greeted by Ted Bouchard and he showed me several vehicles in stock. I had many questions and Ted was very patient and informative with his answers. greeted by Ted Bouchard and he showed me several vehicles in stock. I had many questions and Ted was very patient and informative with his answers. I knew I wasn't going to be buying on that very day and let Ted know this so I wouldn't take up too much of his time. He never made me feel pressured on like I was an annoyance. On the contrary, he made sure I got all the information I needed and it was a pleasure dealing with him. I would recommend Herb Chambers and Ted Bouchard to any of my family and friends. Ted laid the groundwork for a return visit if things brighten financially for me. More

Understood the problem and got my car right in. Then they finished when they said they would and at a rate better than the competition...even with another small issue I didn't know I had. Nice to know they finished when they said they would and at a rate better than the competition...even with another small issue I didn't know I had. Nice to know someone's got your back! Runs like a champ....thanks! More

Excellent experience - Paul Donofrio and Stephanie Killian were both extremely helpful!! Response to the internet inquiry was immediate with a phone call and an e-mailed quote. There was no pressu Killian were both extremely helpful!! Response to the internet inquiry was immediate with a phone call and an e-mailed quote. There was no pressure from the dealership once the quote was generated to come in to test drive and/or purchase. Process of purchase was easy. Worked with us to get everything paid for for same/next day delivery. More

I have had the pleasure of dealing with Scott on a few occassions when having my vehicle serviced. He always greets me with a friendly smile and remembers me by name... don't ask me how with all the cust occassions when having my vehicle serviced. He always greets me with a friendly smile and remembers me by name... don't ask me how with all the customers that come in and out of the service area. I can trust that he will recommend the most affordable alternative to any serice related issues and that it will be performed expeditiously. I am a customer for life, because of the fabulous service I receive at this dealership and from Scott. More

Paul in legal answered my call on a Sunday afternoon. He got back to me to answer my questions within 15 minutes. I went down on Monday, saw the two cars I came to look at. Ted and John helped me quickly got back to me to answer my questions within 15 minutes. I went down on Monday, saw the two cars I came to look at. Ted and John helped me quickly and professionally. They explained how they work, were not pushy, let me make my decision. Bottom line, I walked out purchasing a car. I have bought 5 chevy Tahoes and this was the best experience I have ever had. I will buy all of my cars from this dealership from now on. Thanks! More

Scott Lyons proved once again that customer service can be a very satisfying experience. He was diligent in his efforts to solve an ongoing issue with our Trailblazer's radio and I believe we have solved i be a very satisfying experience. He was diligent in his efforts to solve an ongoing issue with our Trailblazer's radio and I believe we have solved it now. Scott's service keeps us coming back to Herb Chambers even when we have other choices closer to our home. More

I couldn't be happier with my "new to me" jeep. Stephanie was extremely friendly and helpful without being pushy. She was able to find the vehicle I wanted, give me a quick no haggle price (the pri Stephanie was extremely friendly and helpful without being pushy. She was able to find the vehicle I wanted, give me a quick no haggle price (the price was great by the way) and value my trade-in quickly and efficiently. She was a plesure to work with and I would highly recommend her services to anyone looking for a stress free sales experience....and she's great looking too!!! More

what can i say they were the best The sales guy was the best i have delt with he new more about the cars electronicts then any sales men i have delt with for as long as i have been buying cars and i have b best i have delt with he new more about the cars electronicts then any sales men i have delt with for as long as i have been buying cars and i have bought a lot of cars the hole crew down there from the boss right down to the guy that cleaned the car .it was the best. More

Scott has always been available whether on the phone or at the dealership. He is always professional and pleasant. I have been doing business with him for over 5 years. I like dealing with the same person at the dealership. He is always professional and pleasant. I have been doing business with him for over 5 years. I like dealing with the same person all the time. Scott is an asset to the service department.Great attitude and attention to detail. Thanks. More

Hi, I purchased a brand new 2005 Chevy Malibu from your Hi, I purchased a brand new 2005 Chevy Malibu from your dealership. Ever since then, if a problem with my vehicle arose I would contact Scott Lyon. Hi, I purchased a brand new 2005 Chevy Malibu from your dealership. Ever since then, if a problem with my vehicle arose I would contact Scott Lyon. He had always been a tremendous help in solving my car problems with his expertise and fair pricing. This week I had a problem with my vehicle, and I was very concerned money wise. Scott assessed the problem and came back to me with a solution to the problem as well as a very fair price. This was a great relief to me, having 2 children is college and another one on his way. Money is rather tight right now, and Scott was very understanding. I felt very comfortable speaking to him, and he treated me with great kindness and respect. I am very grateful to be able to go to him for advice regarding my car. Although he is kind and considerate, Scott is also a true professional. He takes care of business in a way that enhances the quality of your company. I know I can trust Scott to give me the truth and always fair pricing. That's important for me,the consumer,to be able to trust someone I'm dealing with in such matters of importance. Scott, in my opinion, is such a compliment to your company. You are very lucky to have him as a team player. He is the best in your business that I have ever encountered. I feel so lucky to have him in my "corner", as I'm sure many other customers feel as well. His customer care is unique. Scott makes you feel like you are important and you are his only concern. This is a quality that is lacking in most customer service people today. You have a great person working for your company, as I said before. I am very happy he's with you. Thank you, Mr. Scott Lyon for all you've done for me. I greatly appreciate your time and care. Sincerely, Joyce Snyder More